Mike Castrucci Ford

my experience was wonderful! I came in with my son to look for his first vehicle. We quickly found what he wanted (A 2008 Mustang ....) and Kyle had us test driving in no time. We had a trade in that we look for his first vehicle. We quickly found what he wanted (A 2008 Mustang ....) and Kyle had us test driving in no time. We had a trade in that we still owed money on but they had financing that he could afford. More

i have given 'great' ratings to all items because my experience was indeed a great experience. Bill Mason, our sales person, is quite knowledgable, thorough, friendly, polite, respectful. my wife and experience was indeed a great experience. Bill Mason, our sales person, is quite knowledgable, thorough, friendly, polite, respectful. my wife and i could not have expected a better experience anywhere else. we will come back over and over. More

From the time my wife and I walked onto the lot, Mr Egan was polite and attentative to evey question we had and gave or got all the answers to them. After we told Mr Egan what car we were looking for and wh was polite and attentative to evey question we had and gave or got all the answers to them. After we told Mr Egan what car we were looking for and what we wanted out of the car and how much we would like to pay for the new ford, he asked us a question I have never heard from any other salesman before! Quote; Mr Reardon that is a good car at a fair price, but you do understand what my job is correct? Let me explain, I'm here to help you get the best car for you and one that you will like getting into every time you have to drive it. Also one that you will not be upset about every time you send in the payment. Let me show you another and see what you think! Not only did he get us in a better car but I also got a great deal, in fact it was so good that the Wife traded in her Escape and got one also! I can say I will not need to look for another salesman ever again. Mr Egan is it for us. Thank you again Ryan for all your help! More

I had purchased a Ford Escape at this dealership about 2 years ago. I have used the service department several times to get my oil changed and have had wonderful service. Amanda has always helped me. She se years ago. I have used the service department several times to get my oil changed and have had wonderful service. Amanda has always helped me. She seems to handle several tasks at one time and manages to treat me as if I am the only customer. She always has a smile on her face and is quick to help other co workers. Amanda recently helped me with getting my Sync System worked on. I have had to come in 3 times this week once to have it looked at by the service team and found out they had to have an outside company that installed it come out, they could not get there until the next day. On the second day a part had to be ordered.on the third day it was fixed. Amanda set up a driver to drop me off at work while my car was there to be worked on and always kept me informed of what was being done. She is currently helping me get new seat covers put on due to problems with the fabric fading. This has so far been covered under my warranty and she has taken care of everything for me with no hassles. I also work for a company that requires servicing others and it feels good to get great service. More

I was in desperate need of a good used car, at a good price, and jim davenport made that possable for me in a quick and easy amount of time.I was very happy with the customer service and the communicatio price, and jim davenport made that possable for me in a quick and easy amount of time.I was very happy with the customer service and the communication between me and the dealer.I got along with the salesman so well i felt as if he were family. More

I was in a tight situation and needed to purchase a car within my budget. Jim Davenport was more than willing to help my select a car that fit my needs without putting my over my head. He was very professi within my budget. Jim Davenport was more than willing to help my select a car that fit my needs without putting my over my head. He was very professional and answered my questions honestly. Thank you Jim Davenport!! More

Coming to Mike Castrucci Ford was an enjoyable experience from start to finish. Ryan Egan is very knowledgeable about the Ford product line and introduced me to the Ford Fusion (ended by purchasing the Fusio from start to finish. Ryan Egan is very knowledgeable about the Ford product line and introduced me to the Ford Fusion (ended by purchasing the Fusion Sport). Everyone there was friendly and helpful, especially Ryan and Bobby Castrucci. I will definitely be recommending this dealership to family and friends, and couldn't be happier with my car selection. Tim Flanigan More

The salesman was NOT high presure as most are when looking at cars. I would have rather seen the price on the car when looking at it is the only thing. I do hope that this dealer does follow through a looking at cars. I would have rather seen the price on the car when looking at it is the only thing. I do hope that this dealer does follow through as promised with making the first payment. If they do I will be back if not I will tell other of this experienc. More

I had the best experience at this location. Kirk was the most knowledgeable salesman I have had! I called and told him the kind of car we were looking to purchase on the way to the dealership. He had seve most knowledgeable salesman I have had! I called and told him the kind of car we were looking to purchase on the way to the dealership. He had several keys pulled when we arrived, which cut down on all the waiting! I had been looking for 1 month at several other dealers in the Cincinnati area and would only recommend this dealer!!!!! I told them what I wanted my montly payments to be and they made it happen!!!!!! Please ask for Kirk Barbro for the best experience in buying a new car!!!! More

First off this Dealership had the the nicest employees buy far from the other dealerships we visited... They offered the Truth vers a sales ploy to get you to buy..I myself felt very happy walking on the buy far from the other dealerships we visited... They offered the Truth vers a sales ploy to get you to buy..I myself felt very happy walking on the lot and having my questions answered instead of being mislead..Kirt Barbro was informative, knowledged about the cars I asked about, and if was unsure on some info he went to find the answer...Now in my opinion thats the difference in service and I would send any of my family there for help buying a car... Thanks Agian Kirt Barbro for your help Horace More