Mike Castrucci Ford

Rob helped me find just the right car for my needs. Very pleasant experience throughout. Everyone very friendly and helpful, took time to listen to my needs. Helped me get my new car home. pleasant experience throughout. Everyone very friendly and helpful, took time to listen to my needs. Helped me get my new car home. More

I decided to shop for a new truck. I test drove the Toyata Tundra, The Chevrolet Sierra, and the Ford F-150. The Ford F-150 actually won hands down. My next step was going to the Ford Dealership jus Toyata Tundra, The Chevrolet Sierra, and the Ford F-150. The Ford F-150 actually won hands down. My next step was going to the Ford Dealership just about 4 miles from my house. I test Drove again the F-150 that I wanted. I asked my sales person to quote me a price, and to print something out for me. He walked away, and returned with a business card that on the back of the card he hand wrote "$5000 off sticker, $6000 off with Fin". I walked out of Walt Sweeney shaking my head, thinking to myself, I asked for a print out, and they scribble notes on the back of a business card. A friend of mine named Dave had bought a F150 from Mike Castrucci Ford in Milford OH. This dealership is 28 miles away, and a 45 minute Drive depending on traffic. I went to the Web site, and checked out the F-150s in their inventory. I checked out the inventories of other Ford Dealerships online also, including Cronin Ford, Fuller Ford, Walt Sweeney Ford, Kings Ford, Beechmont Ford, and Woody Sander Ford. I began the process of shopping for the best price, and after only one day of trying to get the best price, I had a clear winner with Mike Castrucci Ford. I received a price quote from Jim Turner that I was happy with. I then received a better price from Woody Sander Ford for the same vehicle. The difference was over a thousand dollars. I really Liked Jim, but he had just lost my business, or I thought. A little later Jim called me back, and gave me the offer I could not beat. I truly could not have found a nicer gentleman to have for car salesman. I made 45 minute trip to my New Ford Dealer. Once I arrived, Jim Tossed me the keys, and said take her for a spin while I get some of this paper work started. I did as he asked, and I absolutely loved my new Ford F-150. I came back and Jim said have some breakfast. (Jim bought me breakfast) I had two sausage sandwiches, a diet Pepsi, and made the deal. We were unable to come to an agreement on a price for my trade in, so I decided to keep it. Jim offered to keep it at the Dealership until I could come back and pick it up. The next Day I asked Jim if their was someplace close by the dealership where I could get my old car Detailed, and Jim Offered to take it their for me. I felt as if I just made a new friend, named Jim Turner. I felt completely comfortable with everyone I dealt with, and spoke to. A Great experience for buying a new Ford. Thank you Jim Turner, and thank you Mike Castrucci. More

Jesse was easy to work with and made my car buying experience a breeze. I got a great price on a great car and would recommend seeing Jesse for future Ford purchases. experience a breeze. I got a great price on a great car and would recommend seeing Jesse for future Ford purchases. More

Great Car buying experience, Bill worked fast and efficient, finding out my specific car needs. Fantastic knowledge of different vehicles and car packages. Very Friendly. efficient, finding out my specific car needs. Fantastic knowledge of different vehicles and car packages. Very Friendly. More

I was not sure what to expect when i went to the dealership but when I got there Glenn Knell knew exactly what was going on and helped me through the whole process making it very easy for me to choo dealership but when I got there Glenn Knell knew exactly what was going on and helped me through the whole process making it very easy for me to choose to stay with Castrucci Ford. The service I received was by far the best I had ever had. Glenn made it super easy and enjoyable! Bobby Castrucci was also a big part of why I chose to stay with Castrucci Ford because of his ability to answer my questions in a no nonsense way and his willingness to work with me. Overall a very positive experience and I would highly recommend them. More

I came in to trade in my 2008 Focus which I purchased here new. Ryan came out to greet me and was very helpful in my search for a 2012 focus that met all my requirements. I was extremely pleased with the here new. Ryan came out to greet me and was very helpful in my search for a 2012 focus that met all my requirements. I was extremely pleased with the whole process and will be back when it's time to buy again. THANKS!!! More

while at the dealership i found all the staff really nice and glenn knell really work hard to get me in the car i wanted and for a better price then i expected i really thought that glenn give a 110% so i re and glenn knell really work hard to get me in the car i wanted and for a better price then i expected i really thought that glenn give a 110% so i return the next day and bought a nother car and glenn gave me another good deal thanks glenn More

Buying a new car from this place was by far the most enjoyable purchase I've ever made, especially when buying a car. WOW... I wish I would have known when I purchased my other new vehicles. They are a enjoyable purchase I've ever made, especially when buying a car. WOW... I wish I would have known when I purchased my other new vehicles. They are as straightforward and pleasant to deal with as they come. Our salesman Jim, well they just don't make people like him anymore. He was wonderful!!!! The others we dealt with were great also but I cannot remember their names. I would highly recommend buying your car here. I don't believe you would regret it. I can't say enough good things about them. Thanks again guys! More

I worked with the used car sales person John Clark and he is a nice person and would do best what ever he can to get you the best deal. He is very prompt in answering your concerns and would be always friend is a nice person and would do best what ever he can to get you the best deal. He is very prompt in answering your concerns and would be always friendly. Pros: Best deal, best services, good price. Cons: Jerk sales manager and his way of talking. Issues: For me the second car key is missing and John promissed me that he will get later and mail it to me. Since the Sales manager's son miss placed the key. John has no idea how to question his boss or boss's son. he has to wait till the boss's son to be back and search for the key. But the Jerk's son is giving hard time to John to find the key. Now its more than 4 weeks over and still that stupid manager's son is not able to find the key. Now only John Clark is the one getting bad name because of his Manager's son. I HOPE JOHN WILL ONE DAY MAIL MY KEY. THANKS JOHN FOR YOUR EFFORTS. I would recomend John Clark to my friends but i unfortunately he is been controled by his jerk manager. it might affect the service John provides. So be careful. Suggestion: John, please teach your manager a lession about how to talk and costomer service since you are best at giving best services. thanks. More

After making my complaint on Dealer Rater I received an IMMEDIATE message from the owner Mike Castrucci - INNNNN MILLLFORD. Not only was I surprised but I thought that his immediate response meant that IMMEDIATE message from the owner Mike Castrucci - INNNNN MILLLFORD. Not only was I surprised but I thought that his immediate response meant that he truly cares about the customer. I may have had a bad experience but because of his contacting me and figuring out what my complaints were and how he could make the situation right made me change my mind about his dealership. I will be back to Mike Castrucci in the future. Nice job! More