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Mike Castrucci Ford

Milford, OH

4.2
431 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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1020 State Rt. 28

Milford, OH

45150

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Showing 431 reviews

March 09, 2024

I always enjoy dealing with the people at Mike Castrucci. Easy to work a fair deal with them. More

by Brett L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Giese
Mar 11, 2024 -

Mike Castrucci Ford responded

Hello, Brett. We are so glad you had a pleasant experience with us at Mike Castrucci Ford. See you again next time!

March 05, 2024

Great Salesman ( Jimmy Davis) great service department. I’ve bought 4 F 150’s there and I’ll buy more from them. More

by gross44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Davis ( salesman )
Mar 06, 2024 -

Mike Castrucci Ford responded

Hi! Thanks for the 5-star review! We greatly appreciate your loyalty and we can’t wait to continue serving you well in the future.

February 23, 2024

Do NOT buy from this dealership. They sell JUNK!!!! Bought one used car in December. It had a bad engine. They did take it back though and gave me another one. It had major water lea More

by clifton_mcelroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Dawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Mike Castrucci Ford responded

Thank you for your feedback. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations. We take matters such as these very seriously. Would you please contact our team to elaborate on your feedback so that we may work to rectify these issues?

February 18, 2024

GET A FINANCIAL DISCLOSURE STATEMENT BEFORE YOU SIGN ANYTHING!!!!! Their finance guy directly lied to my face about the cost of an extended warranty. It was $2,500 plus interest, thanks guys. He also More

by adam s.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Holston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Fix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Mike Castrucci Ford responded

Hi, Adam, thank you for sharing your feedback. Customer service is very important to us, so we are very sorry if you did not receive the level of service we are dedicated to providing. Would you please contact our management team to elaborate on your feedback so that we may provide you with the top-notch experience you deserve in the future?

February 08, 2024

Kirk Barbro is the best! I bought a new F150 from him. No hassle, always felt like he had my interests in mind and he’s an honest guy with whom you want to hang out with more More

by Dish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Barbro
Mar 04, 2024 -

Mike Castrucci Ford responded

Thank you for your kind words! It was a please for Kirk and the team to serve you.

December 01, 2023

Castrucci Ford delivered. Purchased a new 2023 Ford Edge.Sales associate went the extra mile to make sure I was happy. More

by pmmccann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Layer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Krekeler
Dec 04, 2023 -

Mike Castrucci Ford responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

November 03, 2023

About a month ago I purchased a 23 Ford Bronco from Ryan Egan! He was amazing and friendly and very helpful! I did get a chance to talk with the other sales manager Kody and he was very friendly and super k More

by tnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Holston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cornes, Charles, Kody, service girls,
Nov 03, 2023 -

Mike Castrucci Ford responded

Thank you so much for sharing such wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us! We look forward to continuing our role as your go-to dealership.

September 18, 2023

It was a great experience! Jimmy Davis the salesman worked diligently to get me the car I wanted. Would highly recommend this place to others. More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim davis
Oct 02, 2023 -

Mike Castrucci Ford responded

Thanks for leaving us a 5-star review, Cindy! Your loyalty means a lot to us and we hope to continue to serve you well in the future.

September 12, 2023

My wife and I bought two cars from here and the salesman didn’t explain to us the details of the interest rates in the deal he stretched the truth a little to make the sale and said the loan wouldn’t accrue More

by chrisblack0723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Never responded to multiple outreach attempts. I reached out multiple ways - website, CARS.com, and phone - nothing More

by PJS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No-one Nada
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