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Mike Calvert Toyota

Houston, TX

4.6
1,597 Reviews

2333 South Loop W

Houston, TX

77054

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Showing 1,597 reviews

November 01, 2023

Prompt service, friendly greeting, detailed account review, friendly discussion, excellent customer care, wowed by technician video, superior review of details at end wait. More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leva Duke Woodard
Nov 01, 2023 -

KT responded

Prompt service, friendly greeting, detailed account review, friendly discussion, excellent customer care, wowed by technician video, superior review of details at end of wait.

November 01, 2023

The service department team is great! James Bagwell very professional and courteous his efficiency was great! Kept me well informed... Thank you James More

by bossdiva662000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bagwell
October 31, 2023

Service good but wish for the money there could have been service performed to my car but so far no issues with car. More

by ah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
October 28, 2023

Service was great, however, I would like to know why my vehicle only had 8,995 miles when it was taken in for service and 9,005 when it was brought back to me More

by ninaluna55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco Mendoza
October 27, 2023

Mike Calvert Toyotal has an excellent team. Give DeAngelo a call. He is an excellent problem solver and makes the process of buying a vehicle very simple and straightforward. I will be sending More

by valdeze719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeAngelo
October 24, 2023

He went over the list and explained the thing need to be fix in the way easy to understand. More

by Chien Chiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levar Duke
October 22, 2023

Facility is set up so that the customer can be comfortable while waiting for car repair. They provide free rides to and from home if needed during car service. Service advisor explains what's goin More

by Jerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bagwell, young man who greeted me when I first pulled up into the service line and first service advisor to whom I spoke.I spoke
Oct 22, 2023 -

Jerri responded

Satisfaction guaranteed.

October 20, 2023

Thank you so much Jose Jacobo! Excellent customer service and he really took care of all my service requests!! More

by KIM.TATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose J Jacobo
October 20, 2023

Yes! Lucas Balest was amazing! He went above and beyond what I expected. Plus, he was honest and straightforward about giving information without being p More

by mimisprint21
Recommend Dealer
Yes
Employees Worked With
Lucas Balest
Oct 20, 2023 -

mimisprint21 responded

Lucas Balest was amazing! He went above and beyond what I expected. Plus, he was honest and straightforward about giving information without being pushy. I highly recommend Lucas to anyone in Houston looking to purchase a Toyota!

October 16, 2023

Service representative were very polite. Environment was clean. provided drinks and snacks while waiting for my car More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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