Mike Calvert Toyota

Kept in touch throughout the whole process. Very pleasant to work with. Explained all work that had been done when I picked up my car. work with. Explained all work that had been done when I picked up my car. More

Friendly but Super Slow Service I’ve been going to Calvert Toyota for service multiple times now and noticed there is no organized or prompt service upon arrival. At most there is I’ve been going to Calvert Toyota for service multiple times now and noticed there is no organized or prompt service upon arrival. At most there is well dressed elderly man who puts numbered papers on my windshield but still usually I have to wait around 30-40 minutes before a service worker will pick up my case. Then, often the wait time to get my car serviced is 1.5-2 hrs. This is very inconvenient. There is also a man who without asking will circle the same spot on my windshield telling me he can fix it and it’ll be free through my insurance. Trouble is I hired him to do it already a long time ago, the nick was still there, and every time I go back there the same man circles the same spot and tell me he can fix it. I don’t think he remembers me at all and I don’t believe he ever fixed it in the first place. I think he’s just there to make money off my insurance. You should really get rid of him. He’s a bit of a con artist who demeans your dealership. I will mention Cheryl James was super friendly and did a great job and was the only thing that made me feel better about the long wait and putting up with your windshield repair con artist. More

Satisfied customer I always receive great service! The service department employees are friendly and respectful. They take the time to answer any questions. It's always I always receive great service! The service department employees are friendly and respectful. They take the time to answer any questions. It's always busy, but they work fast! More

fast & efficient - no surprises The service representative was knowledgeable and efficient. He got me out of there in 1 hr. Kudos for a job well done and very timely. The service representative was knowledgeable and efficient. He got me out of there in 1 hr. Kudos for a job well done and very timely. More

My Prius had a hybrid system problem Oscar was really good on his customer service and helping me get my hybrid system fixed.. I was really scared and nervous about the hybrid system n Oscar was really good on his customer service and helping me get my hybrid system fixed.. I was really scared and nervous about the hybrid system not working properly on my car when it only had 45,000 miles on it. But Oscar was really great and helpful. More

Amazing Everyone is so friendly and kind they even offer a shuttle service within a 10 mile radius instead of waiting. Simply amazing highly recommend lol Everyone is so friendly and kind they even offer a shuttle service within a 10 mile radius instead of waiting. Simply amazing highly recommend lol More

Great service no problems I went in on Tuesday. Service advisor was very helpful both over the phone and in person. However, I had called to make the appointment on Monday. I went in on Tuesday. Service advisor was very helpful both over the phone and in person. However, I had called to make the appointment on Monday. I spoke with a nice lady and she said another person would actually be calling me back to make the appointment for Tuesday morning. No one ever called back on Monday. On Tuesday morning the same lady I had spoken to called and said I had been given a 7 a.m. appointment for Tues. well since no one had called and told me I had no idea. So that’s when they got me in at 10. Martin Montanez was the service person who assisted me and he was very professional and helpful. More

Great service They took care of my new car for me for free. They gave it a good wash afterwards as well. I will be back, thanks They took care of my new car for me for free. They gave it a good wash afterwards as well. I will be back, thanks More

Levar was very informative . He was also honest, open and transparent with the charges which made me very comfortable. The 120 point inspection was also very helpful. . He was also honest, open and transparent with the charges which made me very comfortable. The 120 point inspection was also very helpful. More

2018 Tundra! I have purchased more then a few vehicles from here! Just purchased my first tundra and I absolutely love it! Couldn’t have had a better experience. I have purchased more then a few vehicles from here! Just purchased my first tundra and I absolutely love it! Couldn’t have had a better experience. More