Mike Calvert Toyota
Houston, TX
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Recall Hector was very pleasant. He also provided a very accurate estimate of when the work would be done. Amil is a nice driver, friendly and knowledgeab Hector was very pleasant. He also provided a very accurate estimate of when the work would be done. Amil is a nice driver, friendly and knowledgeable about where he was going. More
10,000 mile service check Mike Calvert Toyota is the best. We have bought our last 7 vehicles from them and plan to continue buying from them in the future. Mike Calvert Toyota is the best. We have bought our last 7 vehicles from them and plan to continue buying from them in the future. More
Great service and attention. I was in and out with everything explained simply. Oscar was attentive and informative. Good expexerience over all. Would recommend to and attention. I was in and out with everything explained simply. Oscar was attentive and informative. Good expexerience over all. Would recommend to others More
Duke customer service Duke was great and the customer service that he provided was the best. He made sure that everything was right and finished in a timely manner. Duke was great and the customer service that he provided was the best. He made sure that everything was right and finished in a timely manner. More
Efficient service. Fast, efficient service with an appointment in advance for a recall issue and a standard maintenance of lube, oil, and filter change. The service rep Fast, efficient service with an appointment in advance for a recall issue and a standard maintenance of lube, oil, and filter change. The service rep, Duke, was pleasant and explained the results of the service exam of the car. More
Manager was courteous, knowledgeable, Excellent service. Service Manager was courteous, knowledgeable, He greeted me with a smile. Excellent customer service. I would definitely recommend family and friends Service Manager was courteous, knowledgeable, He greeted me with a smile. Excellent customer service. I would definitely recommend family and friends to get car services or purchase a card at Mike Calvert. More
Excellent service, very helpful to provide the best option, professional advise on the car issues, and courteous to updates and follow ups. Very home friendly service, very helpful to provide the best option, professional advise on the car issues, and courteous to updates and follow ups. Very home friendly atmosphere. More
My first choice Got some problems in tire sensors. The guy who was doing work is professional, and identified the problem quickly and fixed it in few hours Got some problems in tire sensors. The guy who was doing work is professional, and identified the problem quickly and fixed it in few hours More
Excellent Everyone at the dealership were friendly and very helpful. Thats why I've bought all my vehicles from Mike Calvert always will come back no hassle. Everyone at the dealership were friendly and very helpful. Thats why I've bought all my vehicles from Mike Calvert always will come back no hassle. More
Over 2 hours followed by confusion for a 5000 mile service It took over 2 hours for this dealer to complete my 5000 mile service under ToyotaCare even though I scheduled an appointment. This service consists o It took over 2 hours for this dealer to complete my 5000 mile service under ToyotaCare even though I scheduled an appointment. This service consists of basically a tire rotation and topping off fluids, and the only one that needed topping off was washer fluid. There was also some confusion when it was done. Even though I was waiting in the waiting room, I received a phone call and was told to come to a certain area. My car was indeed there, but nobody was around, and I needed my keys back. I had to talk to several people and was pointed to several places around the dealership before finding the person who had the paperwork and keys. I feel like this experience could use improvement. More

