Mike Calvert Toyota

Unhappy experience Had a reservation for maintenance check at 11:30. Arrived early at 11:00. Asked for a check on roaring sound when driving. Told them I had already ro Had a reservation for maintenance check at 11:30. Arrived early at 11:00. Asked for a check on roaring sound when driving. Told them I had already rotated tires. I also had a coupon for $59 maintenance check. Left car with service people and while waiting I went to look at new cars. The salesman had my car moved to be inspected for a trade in. I expected that to happen quickly but when I returned from lunch nothing had been done. No trade in price and no maintenance done. Just sitting in parking lot. I asked service rep to please take car for maintenance. They did an unnecessary diagnostic check without driving to check out roaring sound. At 3:00 I paid $360 and was given a bid of $1400 for bearing and brakes. This was a long day of smoke and mirrors. I will not return. More

Refugio is AMAZING! Refugio was more than helpful in getting my car serviced! He helped to ensure that a more than fair price was reached! I definitely recommend and will Refugio was more than helpful in getting my car serviced! He helped to ensure that a more than fair price was reached! I definitely recommend and will be coming back! More

Informative and well taken care of. I came in for my 20,000 mile total Toyota care. they let me know of any issues or potential issues. They are always nice and informative through the w I came in for my 20,000 mile total Toyota care. they let me know of any issues or potential issues. They are always nice and informative through the whole process. More

Lengthy Took 3.5 hours for service and alignment. I understand that takes longer than normal maintenance, but was told two hours. Then 2.5. Then 3... that i Took 3.5 hours for service and alignment. I understand that takes longer than normal maintenance, but was told two hours. Then 2.5. Then 3... that is frustrating. My time is more valuable than that. Will not return More

Need USB ports to charge devices Fast and professional service. Waiting room needs USB slots and plugs for charging devices. Everyone was great. Free soft drinks and coffee were ni Fast and professional service. Waiting room needs USB slots and plugs for charging devices. Everyone was great. Free soft drinks and coffee were nice. Wish they had time to wash the cars, too. More

EXCELLENT service . Julio is very professional and honest . Rey really want to help and understand the client . I really recommend its services as a Toyota mike service . Julio is very professional and honest . Rey really want to help and understand the client . I really recommend its services as a Toyota mike Calvert Dealer More

new car purchase I stopped by Mike Calvert to comparison shop. Car salesperson Ms. Gigi walked upon us while site seeing the car lot. She began to question what I wa I stopped by Mike Calvert to comparison shop. Car salesperson Ms. Gigi walked upon us while site seeing the car lot. She began to question what I was searching for. She proceeded to explain her purpose for coming to work was to be Productive, to assist the customers. Needless to say, I became a Mike Calvert Toyota customer. I purchased a new car the very same day. I received great customer service. Mr. Broussard in finance, sealed the deal, in a very polite and courteous manner. More

Very attentive I have to visit this location for the recalls update It was done in timeous manner I would visit again if I have to again I have to visit this location for the recalls update It was done in timeous manner I would visit again if I have to again More

Buying a second vehicle Had a great time at the dealership and was treated with respect and really about me getting the best possible dealer. The salesman Tom Wilson once ag Had a great time at the dealership and was treated with respect and really about me getting the best possible dealer. The salesman Tom Wilson once again did a great job finding me an even better deal then the first car I bought from him. He is an excellent salesman plus person. More

Took care of me really fast outstanding service! I always have a great experience when my vehicle is being service. Richard Hernandez has always been my service person but he is outstanding service! I always have a great experience when my vehicle is being service. Richard Hernandez has always been my service person but he is no longer there and recommended Goerge and Oscar. More