Mike Calvert Toyota
Houston, TX
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Great service Overall I had a great experience at Mike Calvert Toyota. The Finance Manager Dominick was extremely helpful and friendly and I would do business with Overall I had a great experience at Mike Calvert Toyota. The Finance Manager Dominick was extremely helpful and friendly and I would do business with him repeatedly. He made the car buying process exceptional and I appreciate all of his help and would recommend anyone to Mike Calvert because of his outstanding service. More
Great service as always I go on Sat and it’s always busy, but that is to be expected. Advisors always are pretty accurate with wait times, always willing to answer questions I go on Sat and it’s always busy, but that is to be expected. Advisors always are pretty accurate with wait times, always willing to answer questions! More
Highest Quality of Service My mother’s 2017 RAV4 would not start. Upon calling MY service coordinator Hector Rivas who provided tow service. The RAV4 was diagnosed and a coupl My mother’s 2017 RAV4 would not start. Upon calling MY service coordinator Hector Rivas who provided tow service. The RAV4 was diagnosed and a couple of hours later, a battery was installed and mom who is a happy camper is back on the road again. Thanks Hector and all who supported him in completing this task, Happy and appreciative client, MH More
Speedy professional service Mathew is a joy to deal with. When I needed a new Toyota, I called him directly. We made a deal over the phone and I scheduled a 6PM signing and picku Mathew is a joy to deal with. When I needed a new Toyota, I called him directly. We made a deal over the phone and I scheduled a 6PM signing and pickup for the car and I was in and out in 42 minutes. The way car buying should be. Thanks. More
Edward Berry was very helpful. The last few times I came to Toyota I had a horrible experience. It seems like no one takes me serious. Edward explained everything was very helpful. The last few times I came to Toyota I had a horrible experience. It seems like no one takes me serious. Edward explained everything that was done to my car in full detail, and left me with no questions, he gave me excellent guest service, and I’m very satisfied. I will be back for more service. More
I ring doing business with this dealership over 12 years Great. Dealership as stated i' be been doing business here over 12 years buying and leasing trucks services mr U Price and service mr Lovar Duke Wooda Great. Dealership as stated i' be been doing business here over 12 years buying and leasing trucks services mr U Price and service mr Lovar Duke Woodard excellent people More
Good customer service/Average car service I went into the service center for two reasons and 1 of those reasons was not accomplished! What i needed was not available! I needed other services c I went into the service center for two reasons and 1 of those reasons was not accomplished! What i needed was not available! I needed other services completed as well but will return when i have more time! More
Excellent Appointment went well. I still have concerns about the battery problem, the tire that has an onvious slow leak, windshield wipèrs that are not working Appointment went well. I still have concerns about the battery problem, the tire that has an onvious slow leak, windshield wipèrs that are not working sufficiently but I'll return prior to the recommended time. The agent who assisted me was professional, courteous and efficient. More
Customer Service Phone Failure. Customer service is a dying art, if you could give your staff the pride of ownership to problem solve and help the customer get the service they need. Customer service is a dying art, if you could give your staff the pride of ownership to problem solve and help the customer get the service they need. It would elevate the experience. I needed an answer regarding eta of my car service, it turned into a back and forth, I can’t help you, managers not on the floor, service is on lunch, etc. More importantly, there was zero interest in helping me solve my issues regarding servicing my car and my time constraints. I was clearly annoying the woman on the phone who’s job it is to help me. Terrible. The service department is always solid. The customer service call center needs some improvement. More
I keep coming back Mike Calvert Service is not at all a convenient location for me, but I keep coming back because of the confidence I have that the work will be done ri Mike Calvert Service is not at all a convenient location for me, but I keep coming back because of the confidence I have that the work will be done right, and in a timely manner. Patrick was great, and I feel as if he really takes his job —and me— seriously. I was impressed. More

