Mike Calvert Toyota
Houston, TX
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Lengthy Took 3.5 hours for service and alignment. I understand that takes longer than normal maintenance, but was told two hours. Then 2.5. Then 3... that i Took 3.5 hours for service and alignment. I understand that takes longer than normal maintenance, but was told two hours. Then 2.5. Then 3... that is frustrating. My time is more valuable than that. Will not return More
Need USB ports to charge devices Fast and professional service. Waiting room needs USB slots and plugs for charging devices. Everyone was great. Free soft drinks and coffee were ni Fast and professional service. Waiting room needs USB slots and plugs for charging devices. Everyone was great. Free soft drinks and coffee were nice. Wish they had time to wash the cars, too. More
EXCELLENT service . Julio is very professional and honest . Rey really want to help and understand the client . I really recommend its services as a Toyota mike service . Julio is very professional and honest . Rey really want to help and understand the client . I really recommend its services as a Toyota mike Calvert Dealer More
new car purchase I stopped by Mike Calvert to comparison shop. Car salesperson Ms. Gigi walked upon us while site seeing the car lot. She began to question what I wa I stopped by Mike Calvert to comparison shop. Car salesperson Ms. Gigi walked upon us while site seeing the car lot. She began to question what I was searching for. She proceeded to explain her purpose for coming to work was to be Productive, to assist the customers. Needless to say, I became a Mike Calvert Toyota customer. I purchased a new car the very same day. I received great customer service. Mr. Broussard in finance, sealed the deal, in a very polite and courteous manner. More
Very attentive I have to visit this location for the recalls update It was done in timeous manner I would visit again if I have to again I have to visit this location for the recalls update It was done in timeous manner I would visit again if I have to again More
Buying a second vehicle Had a great time at the dealership and was treated with respect and really about me getting the best possible dealer. The salesman Tom Wilson once ag Had a great time at the dealership and was treated with respect and really about me getting the best possible dealer. The salesman Tom Wilson once again did a great job finding me an even better deal then the first car I bought from him. He is an excellent salesman plus person. More
Took care of me really fast outstanding service! I always have a great experience when my vehicle is being service. Richard Hernandez has always been my service person but he is outstanding service! I always have a great experience when my vehicle is being service. Richard Hernandez has always been my service person but he is no longer there and recommended Goerge and Oscar. More
Toyota service. Not happy Have spoken to service manager. I was emailed that service was complete so we picked up the car and paid. No one told us the job was not complete and Have spoken to service manager. I was emailed that service was complete so we picked up the car and paid. No one told us the job was not complete and we paid for an item that was not installed. Very unhappy about this lack of honesty. Should have told us there was more to do and should not have charged us for part not installed. More
Worst experience Entire service not reach usual TOYOTA level. I spend lot of time to complete my requested service. I have to send claim headquarters of Toyota. It hur Entire service not reach usual TOYOTA level. I spend lot of time to complete my requested service. I have to send claim headquarters of Toyota. It hurts Toyota brand. More
Repaired damage of vehicle door I really appreciate your servixe ecenter. I had accident feww month ago. My vehicle had damaged fornt and back door. I drop off service center veh I really appreciate your servixe ecenter. I had accident feww month ago. My vehicle had damaged fornt and back door. I drop off service center vehicle,feww days later, it was totally repair it . Every one were kind and friendly. More

