Mike Calvert Toyota
Houston, TX
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Great Customer Service and informative. Your employee Martin Montanez is an awesome Service Advisor. He gave details of the pros and cons. No pressure but informed me of the consequences of Your employee Martin Montanez is an awesome Service Advisor. He gave details of the pros and cons. No pressure but informed me of the consequences of my decision. My brother passed away a few years ago. He was my rock when it came to my car and I could trust him. I have not seen that trust in any one in a very long time. As a single woman I did not feel I was being taken advantage of. Honesty will carry Martin far in his career. Just tell the truth. Martin gets my vote for the service award. More
Good service Everything was great keep up with the good work i will be back soon as it service time the service was great thank u again Everything was great keep up with the good work i will be back soon as it service time the service was great thank u again More
Uncle Zeb! I bought my first car 4/14 with Zeb and he did an amazing job he helped with everything. He went beyond than what was expected of him. I had gone to d I bought my first car 4/14 with Zeb and he did an amazing job he helped with everything. He went beyond than what was expected of him. I had gone to different dealers for the car I wanted and I am very glad I ended up at Mike Calver and I will always come back for Zeb because of the amazing treatment. He waited until after all the paper work was signed and walked me to my new car and that was well after they had closed. Thank you! More
Great car buying experience! I have bought many cars from dealerships in the past but this was the most painless purchasing experience I have ever had. I used the Internet departm I have bought many cars from dealerships in the past but this was the most painless purchasing experience I have ever had. I used the Internet department to lock in the lowest price upfront. When I arrived at the dealership we simply went for a test drive and then handled the paperwork. No back and forth with managers, no unnecessary up selling or unexpected dealer installed options. Everything was laid out ahead of time. Highly recommend. More
Martin Montanez was GREAT! Martin was great! Provided excellent service to me this morning and was prompt and addressed all concerns. I enjoyed the experience this time. I was i Martin was great! Provided excellent service to me this morning and was prompt and addressed all concerns. I enjoyed the experience this time. I was impressed. More
Great Nice, prompt, courteous and facilities comfortable and clean. Service people great. Did not buy my car there, but will always be back for service and Nice, prompt, courteous and facilities comfortable and clean. Service people great. Did not buy my car there, but will always be back for service and new car when needed. More
Excellent Customer Service This is my second time working with this group of people and both times have been a pleasant experience. Shout out to Zuber and Mr Hall! And Mr Brous This is my second time working with this group of people and both times have been a pleasant experience. Shout out to Zuber and Mr Hall! And Mr Broussard! Thanks Guys! More
I received excellent service Salesman worked in allotted time given for the sale. I was impressed with the car received and amount of attention given to my situation. The car rece Salesman worked in allotted time given for the sale. I was impressed with the car received and amount of attention given to my situation. The car received haf low mileage and was in good condition. More
Express Maintenance I took my vehicle in for a service and they were longer than normal to get the vehicle done and did not tighten down the wheel nuts on my vehicle. So I took my vehicle in for a service and they were longer than normal to get the vehicle done and did not tighten down the wheel nuts on my vehicle. So as I left the dealership and got on the highway I noticed that the wheel itself was almost about to fall off. Had I not pulled over to inspect each one of the Lugnuts I would have not been able to drive my vehicle anymore and could’ve resulted in a severe accident from my wheel falling off. More
Disappointed!!! I sat in my car on the driveway and felt forgotten, then when my car was ready, I had a call on my phone and I was told to go to the service cashier t I sat in my car on the driveway and felt forgotten, then when my car was ready, I had a call on my phone and I was told to go to the service cashier to pay and get my keys as opposed to other customer being walked to the cashier making them feel at home.when I finally paid, got my keys and was outside, it took me a while to find my car because they parked it just anywhere with no one to assist me find it whereas the (“VIP’s”) had their vehicles pulled up to the front and doors open for them. I guess because I had” just”an oil change and didn’t spend more money there made them treat me with such inferiority, it’s my second service at this dealership and I’m sorry to say I’m done going to get my car serviced at this location. who treat a paying customer like this. More

