Mike Calvert Toyota

Waste of Time Management Setting up an appointment is useless!! I set on for 7 and waited inline for 15 minuets because it was short staff. I noticed people coming in after me Setting up an appointment is useless!! I set on for 7 and waited inline for 15 minuets because it was short staff. I noticed people coming in after me leaving. I left after 9:30 for an oil change!!! xxx More

Quick and easy I hit the dealership at the right time. I got oil change, tire rotation, new wipers, and new cabin filter. Quick and easy, so I was happy. I hit the dealership at the right time. I got oil change, tire rotation, new wipers, and new cabin filter. Quick and easy, so I was happy. More

Oil change I bought my 2014 Highlander in July 2014 and have always brought it back to you all for maintenance. Larry noticed a chip in the front windshield and I bought my 2014 Highlander in July 2014 and have always brought it back to you all for maintenance. Larry noticed a chip in the front windshield and helped me with my insurance to get it approved. I was very happy to receive the courtesy wash after all services were completed! More

A-1 Service I always get the best of service. The guys are so nice and respectable. They are the only people I let work on my car. I always get the best of service. The guys are so nice and respectable. They are the only people I let work on my car. More

Great as usual My experience was great as usual. This is my second purchase and I am very pleased. The atmosphere was great and welcoming and the process was simple. My experience was great as usual. This is my second purchase and I am very pleased. The atmosphere was great and welcoming and the process was simple. More

fast & efficient - no surprises The service representative was knowledgeable and efficient. He got me out of there in 1 hr. Kudos for a job well done and very timely. The service representative was knowledgeable and efficient. He got me out of there in 1 hr. Kudos for a job well done and very timely. More

Satisfied customer I always receive great service! The service department employees are friendly and respectful. They take the time to answer any questions. It's always I always receive great service! The service department employees are friendly and respectful. They take the time to answer any questions. It's always busy, but they work fast! More

Friendly but Super Slow Service I’ve been going to Calvert Toyota for service multiple times now and noticed there is no organized or prompt service upon arrival. At most there is I’ve been going to Calvert Toyota for service multiple times now and noticed there is no organized or prompt service upon arrival. At most there is well dressed elderly man who puts numbered papers on my windshield but still usually I have to wait around 30-40 minutes before a service worker will pick up my case. Then, often the wait time to get my car serviced is 1.5-2 hrs. This is very inconvenient. There is also a man who without asking will circle the same spot on my windshield telling me he can fix it and it’ll be free through my insurance. Trouble is I hired him to do it already a long time ago, the nick was still there, and every time I go back there the same man circles the same spot and tell me he can fix it. I don’t think he remembers me at all and I don’t believe he ever fixed it in the first place. I think he’s just there to make money off my insurance. You should really get rid of him. He’s a bit of a con artist who demeans your dealership. I will mention Cheryl James was super friendly and did a great job and was the only thing that made me feel better about the long wait and putting up with your windshield repair con artist. More

2017 rav-4 hybrid Service was performed as promised, and was even washed, very nice touch! Really appreciated, thanks Oscar! I would highly recommend the service depart Service was performed as promised, and was even washed, very nice touch! Really appreciated, thanks Oscar! I would highly recommend the service department, was impressed, thanks again. More

Quick and very informative Took my car in for an oil change and state inspection and it didn’t take long to get my car back! While they checked it out there was a problem with m Took my car in for an oil change and state inspection and it didn’t take long to get my car back! While they checked it out there was a problem with my battery and they were very helpful in getting the problem corrected for me. They were great and kept me in the loop! More