Mike Calvert Toyota

My confirmed oil change and tire rotation appointment was at 8 AM. Work didn't start till much much later and completed over 2 hours later. The charge was over $135. Using a credit card, was an additional fe at 8 AM. Work didn't start till much much later and completed over 2 hours later. The charge was over $135. Using a credit card, was an additional fee. I had to put up with a supervisor reprimand a subordinate in my clear sight and hearing while I was in the waiting area. The soda machine was leaking water all over the floor in the refreshment area which could cause someone to slip and fall. After paying I was very glad to leave. I was told my vehicle is parked in the "back" then the rep left. It took me around 15 minutes to find my vehicle. When I did find it, my seat was moved, not even close to my original position, and the radio was on some kind of Mexican station. More

Why do I have to resort to bad reviews in order to do proper business with a company? First, let me just say the salesman kept claiming the 2021 highlander was mint when in fact it had deep scratches in proper business with a company? First, let me just say the salesman kept claiming the 2021 highlander was mint when in fact it had deep scratches in the paint, cracked windshield with several other bullseye marks, one mismatched tire but they had the audacity to claim a $3000 reconditioning fee on top of the price which was not advertised on the website. Then he wanted to justify to me that the fee was for tint and "various" other things....but it was a used car! Someone else had already paid for the tint as shown in the car fax. They are currently running a promotion for $50 gift card for a test drive. Never got it, even after several days. Lack of communication and blatant disregard for our emails or texts. I'm also missing some important documents which was not included in my usb drive nor in my hands. We waited an hour just to even get through the financing line. The car was purchased Monday and now it is the end of Thursday. What's the word?! More

9:541 • 5Gw 69 < Mike CalvertT. .山 Info Reviews More like this WHEW where do l begin - I will take you to MAY and today is August! I have been in this dealership with what starte .山 Info Reviews More like this WHEW where do l begin - I will take you to MAY and today is August! I have been in this dealership with what started as 4 error codes across my dash! Drive Start Control Malfunction Visit your Dealer-Secondary Collison Brake System Malfunction-System Malfunction-Parking Brake Malfunction Visit your Dealer-I was told I needed a new Battery the Battery will fix the car-take me to June same error codes appear-now I need a fuel injector-Take me to July I need a fuel injection line-Take me to July again-same issue-l need a second fuel injection line again and the part is on back order-Take me To August the part came in and the car got "FIXED" HA jokes on me-Picked the car up got in car to go home from work the car is having trouble starting-I had to crank it multiple times for it to start-The smell of gas gave me an extreme headache as the gas smell is now inside the car and also outside of the car where people can smell it! Called a tow truck to tow the car into the dealership-Service Director is going to get the Service Manager who is a Master Diagnostic Technician to look over the vehicle to see what's causing this issue. OH, and he understands my concerns LOL after all these months you would think they understand my concerns. I also asked for an oil change in June in which I supposedly got one but the sticker for the oil change wasn't changed! One of the times they worked on my car they left a plastic piece undone didn't even bother putting it back where it came from. I told FOUR PEOPLE about this it was a minor issue and It wasn't handled-NOBODY is taking accountability to ensure total inspection and total complete work is being handled to the upmost! The service director seems like a lovely person BUT he is not ensuring that all of this is handled someone has to make this right. I have reached out to an attorney to weigh my options OH and I still have a warranty on this Toyota Corolla that is a 2024 that I bought BRAND NEW - I just want this nightmare to end I want this car running-l have talked to the customer service manager I don't know exactly her title but yeah I'm not sure anyone really cares they tell me all the right stuff but actions mean more than words! I don't think I'm asking for too much-Also one of the times I received erental the hackerental four times More

I went in for an alignment, and I left the dealership with my vehicle damaged and one tire smaller and a different model than the rest of my tires. I have proof of purchase of my tires from discount tire with my vehicle damaged and one tire smaller and a different model than the rest of my tires. I have proof of purchase of my tires from discount tire. The service department damaged my vehicle while performing an alignment and is gaslighting me into believing I caused the damage. The General Manager, Mike Gorbet agreed to fix my vehicle and then changed his mind. Mike Gorbet cannot provide any documentation or videos to support his position that the dealership did not damage my vehicle. More

Doy gracias a Dios primeramente y gracias a ustedes por ayudarme a comprar mi carro ,por tomar tiempo y comprender mi necesidad 🙏🙏🙏 gracias a Mario !!!! ayudarme a comprar mi carro ,por tomar tiempo y comprender mi necesidad 🙏🙏🙏 gracias a Mario !!!! More