
Mike Calvert Toyota
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,610 reviews
Very poor sales experience. The sales manager was dishonest and only cared about whether I was financing through them. The online price is just bait—once you’re there, they pile The sales manager was dishonest and only cared about whether I was financing through them. The online price is just bait—once you’re there, they pile on hidden fees for things like floor mats, tint, and “water coating” you never asked for. It felt like a scam from the moment I walked in. They try to wear you down with offer after offer, especially if you say you’re financing elsewhere with a better APR. When I declined their financing, the attitude changed instantly—rude, dismissive, and completely unprofessional. Unless you’re planning to finance through them and overpay, don’t expect to be treated with basic courtesy. If you’ve got good credit and a preapproval elsewhere, save yourself the headache—this is not the dealership for More
Christian Basurto-Svamber was a pleasure to work with an I would recommend him to anyone wanting to buy a new Toyota, even if you have to come from out-of-state. He made sure all my questions were answered I would recommend him to anyone wanting to buy a new Toyota, even if you have to come from out-of-state. He made sure all my questions were answered and went above and beyond to make sure we got a great price on the Toyota Corolla Cross. More
They were straight-up with me from the moment I arrived. Throughout the process, I was treated like a Customer, not "a mark". When it came time to negotiate the price on a used car, we just couldnt come tog Throughout the process, I was treated like a Customer, not "a mark". When it came time to negotiate the price on a used car, we just couldnt come together. I hung up the phone and started looking at other cars they had in inventory. Within 5 mins, Ed, a Sales Director called me. We talked again about the price, but still couldnt reach a mutually beneficial agreement. At that point, Ed offerred me a BRAND NEW Corolla for $1000 more than what I offerred for the used one. I'd done enough homewaork to know that this was a VERY deep savings compared to MSRP. So I bought the car. Again, throughout the process, they treated me like a valued Customer. I highly recommend Mike Calvert Toyota. More
Service Advisor Mr. M Vargas was friendly and honest. This is the 2nd time he assisted me with my vehicle routine service. Facility clean. Wait time reasonable. M Vargas was friendly and honest. This is the 2nd time he assisted me with my vehicle routine service. Facility clean. Wait time reasonable. More