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Mike Burch Ford Blackshear - Service Center

Blackshear, GA

4.6
208 Reviews

208 Reviews of Mike Burch Ford Blackshear - Service Center

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September 19, 2024

They always do what they are expected to do in a timely manner with frequent communication. More

by SEANSIMMONSDSALTYATAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 19, 2024

They got me scheduled in for a airbag recall very quickly. Day of the appointment they got the job done in a very timely matter. More

by beckycollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 17, 2024

Poor customer service for service department. Very uninformative. You have to call repeatedly to get an answer on what’s going on with your vehicle at the service department. To get any response, More

by JPMORRIS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jarrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Have been using Mike Burch Ford for a few years now. Never had anything but great customer service and great experience. More

by mdblocker87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 16, 2024

I drive 45 minutes to have my vehicle serviced at Mike Burch Ford. It is always a pleasure to deal with the service department. Each employee goes above and beyond to ensure customers are satisfied. More

by krissyrooksrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 15, 2024

The best service department. They are very knowledgeable and always call before doing any work on vehicle. I am thankful for good and honest service. More

by Clallen40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 14, 2024

My service appointment was done much faster than in the past. It was handled very professional . More

by PATSY_5_15_51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 13, 2024

Harl was very polite and explained everything well. Good communication with customer. Troubleshooting charge was high for what was done but service pricing was reasonable. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 10, 2024

He did his job he found out what was wrong and even put in extra work to get my extended warranty company to pay for it thanks again More

by WILDBILL7607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 02, 2024

Called about an issue I had discovered and an appointment was scheduled for the next day. Completed all of the scheduled maintenance in a reasonable time frame, and remedied the problem. More

by DANFELTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!