Mike Burch Ford Blackshear - Service Center

Dishonest, did body damage to my car, replaced parts that didn't need replacing. Took the car in for a recall, drove it there, I was told the car didn't have the codes for replacement of defective part but a didn't need replacing. Took the car in for a recall, drove it there, I was told the car didn't have the codes for replacement of defective part but a diagnostic said I need other parts. They installed the new parts then I'm told by the service department it won't drive at all, I need a different part, an $850 part. Let them install the part since I could no longer drive the car. I was told parts and labor would be around $2100 when I finally was able to get the car it cost me right at $2500. Small parts fell off the car on the way home as some splash guards and under carriage parts were not properly installed. Upon further inspection at home I found dents in the cabin part of the car, dents on one door, scratches and loose bolts. I also found that the part covered by the recall had been installed after I was told I didn't need it and according to Fords own web page it was the part needed to correct the problem I was having. In my opinion they are not honest More

They are friendly and they are always right there to help. So far they have been fairly quick in getting the work done. help. So far they have been fairly quick in getting the work done. More

Easy to get appointments or walk in service. Fast service time for oil changes and maintenance Fast service time for oil changes and maintenance More

The service was great they fixed my car and do a wonderful job on it and told me what else that I need to do next wonderful job on it and told me what else that I need to do next More

Repaired gear shift works like new. No problems so far. Evidently good mechanic was on job No problems so far. Evidently good mechanic was on job More

William in service is exceptional as is Nathan who worked on my transmission I already have highly recommended this shop to many people I will be using Mike Burch for all of my work truly went above and beyo on my transmission I already have highly recommended this shop to many people I will be using Mike Burch for all of my work truly went above and beyond More

Service as good. It took a decent amount of time to get the job completed It took a decent amount of time to get the job completed More

I would like to get you a very well done job on my car good workman showman good workman showman More

Excellent service, kind and respectful. Great guys, very helpful. That is about all to say. Great guys, very helpful. That is about all to say. More

Friendly staff. Always have my car serviced with them and they are great!, highly recommend. Always have my car serviced with them and they are great!, highly recommend. More