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Mike Burch Ford Blackshear - Service Center

Blackshear, GA

4.6
208 Reviews

208 Reviews of Mike Burch Ford Blackshear - Service Center

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May 11, 2023

Always professional and attentive to concerns. Great service. Highly recommend this dealership to anyone who needs one More

by JRODNEYP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William in service department
May 15, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 08, 2023

Very professional and courteous. Done a very good job changing oil in my 2022 Maverick. More

by Mike Paulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 07, 2023

Great to deal with. They kept me undated on what was going on with my vehicle throughout the process More

by gingerlewis14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 02, 2023

Excellent customer service and great work! I highly recommend the Mike Burch team for any and everything vehicle related! More

by colby_harris0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 02, 2023

Great fast service Always get me taking care of and pick up and delivered to my work More

by michael.burch
Recommend Dealer
Yes
Employees Worked With
Michael
May 11, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 28, 2023

Great dealership very helpful and fast service and I will highly recommend them an they will get all my business More

by DDAVIS3415@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Michael
May 01, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 22, 2023

Excellent job with our upholstery upgrade! Fast turnaround and a great price. We couldn't be happier! Excellent service as usual with Mike Burch Ford! More

by JG
Recommend Dealer
Yes
Employees Worked With
Michael Burch
Apr 24, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 10, 2023

I bring my vehicle for service exclusively. I am mostly satisfied with the service I receive. My last service was disappointing. My tires were rotated, which left my tire sensor fault message a More

by barbarateachey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Mike Burch Ford Blackshear responded

We sincerely appreciate your repeat business! Thank you for your positive review! We're sorry to hear about your sensor, please give our Service Manager, Michael Burch, a call at (912) 449-4446, so we can get that sensor issue resolved for you!

April 01, 2023

Very helpful taking care of my vehicles maintenance schedule. All employees that I came into contact with was pleasent More

by DUGGER357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 30, 2023

This was the worst experience. No communication. My truck was there 3 weeks and still had not been looked at or fixed (They scheduled the appointment). I picked it up and paid my b More

by Tookuntree11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please call our Service Manager, Michael Burch, at (912) 449-4446 so we can discuss how to get this problem fully resolved for you. We value your feedback and seek to provide the utmost level of service for all our customers.