Mike Barney Nissan
Amherst, NY
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I really appreciated the professional way I was treated at Mike Barney Nissan. When I started looking for a smaller SUV, I was greated by pushy obnoxious salesman. I walked out of dealerships because I d at Mike Barney Nissan. When I started looking for a smaller SUV, I was greated by pushy obnoxious salesman. I walked out of dealerships because I didn't like the stress they put on me. Then a friend referred me to Joe Caldarelli Nissan. He was so nice and friendly and he made me feel comfortable. I came unexpectedly just to take a peek at the Murano's. Joe had a commitment so he had to leave and he referred me to Brian Smith. Joe apologized that he had to leave but he told me Brian and his staff will take good care of me. He was right. We test drove cars and he gave me their final number. No going back and forth nonsense with the numbers. I didn't feel any pressure to buy. They wanted me to take the car home that night and I did. I loved it, but I got cold feet! This was very scary for me being a divorced woman, buying a car for the very first time on my own. The next day I told him I didn't want it and I want to keep my Lincoln Navigator. Brian Smith was very nice and again no pressure. He told me to bring the car in and "let's talk". We test drove another Nissan Murano with all the bells and whistles which we're similar to my Navigator, that I loved. Well now I love my new Murano! I got a great car for a great price. No regrets! Thanks to Brian! He put me at ease and he never pressured me. I will definitely refer Mike Barney Nissan, Brian and staff to future buyers. Sincerely, Bev Galasso More
GOOD SERVICE TEAM, WHEN I ARRIVED AT THE DEALER THE GOOD SERVICE TEAM, WHEN I ARRIVED AT THE DEALER THE VEHICLE WAS WHITEN UP QUICKLY AND TAKEN TO THE SHOP FOR SERVICE. I WAS ONLY AT THE DEALER FOR 1 GOOD SERVICE TEAM, WHEN I ARRIVED AT THE DEALER THE VEHICLE WAS WHITEN UP QUICKLY AND TAKEN TO THE SHOP FOR SERVICE. I WAS ONLY AT THE DEALER FOR 1 hr. More
Dealership was clean pleasent and bright.When dealing withFrank he asked if i knew what i was looking for and would be happy to show me whatever i wanted and to ask him any question. After i saw the car withFrank he asked if i knew what i was looking for and would be happy to show me whatever i wanted and to ask him any question. After i saw the car i wanted he was quick to give me good pricing and willing to make any sale. Frank on several time asked if i wanted anything coffee,pop,and water.The expience was very good and not hight pressure. The next day I brought my daughter back to by the same car from Frank. I had bought 2 Rouges from Cappelino Nissan in lookport anr when I went to buy a new one from them i recieved the good ole i"ll go high you go low. Totaly great expiernce at Mike Barney More
My daughter totaled her Hyundai Tucson and decided on a Nissan Rogue. We went to Mike Barney to look around...she found a used 2009 Rogue she liked. James Hartz was our sales guy and was very helpful and Nissan Rogue. We went to Mike Barney to look around...she found a used 2009 Rogue she liked. James Hartz was our sales guy and was very helpful and accommodating. We quickly agreed on a price and arranged financing with Tracy. My husband commented that this was the best buying experience he has ever had in purchasing a vehicle. This is the 7th vehicle we have purchased in the last 5 years. My daughter picked up the vehicle and drove it home...she went out to the vehicle about 30 min after arriving home and the vehicle would not start. It was approx 9:30PM when this occurred, she called Mike Barney immediately, they send JR out to try to start the vehicle...he couldn't get it going. He took the keys, offered to take her back to the dealership for a loaner to use and told her someone would be out in the morning to try to start the vehicle. They were there bright & early, got the Rogue started, drove it to Mike Barney and discovered a blown fuse...repaired it and had it back at her house in no time. This is the true meaning of customer service...they did everything they could to make this inconvenience as painless as possible. I would definately recommend Mike Barney to anyone looking for a new or used vehicle. Thank you James Hartz and everyone for a great experience. Bev Fierro More
Steve worked hard to get me the car and the options I wanted. The finance team did a very good job for me as well getting me the rate I wanted. I also have purchased two accessories for my car which we wanted. The finance team did a very good job for me as well getting me the rate I wanted. I also have purchased two accessories for my car which went very smoothly. About two weeks after I purchased the car I noticed I was losing pressure in my rear back right tire. I took it to them thinking it was a defect in the stem, but in fact I had a nail in my tire. They fixed it for free for me. This is the fourth vehicle I have purchased from Mike Barney. More
Great car buying experience without the usual "games" played by most car dealers. The entire process was smooth and very professional. Mike Barney Nissan gained my trust very quickly. The pric "games" played by most car dealers. The entire process was smooth and very professional. Mike Barney Nissan gained my trust very quickly. The price was unbeatable and they offered me the most for my trade-in. Also, the service after the sale has been great - I feel like a valued customer. More
I really do not enjoy the car buying process but my experience at Mike Barney Nissan was very pleasant and stress-free. Rich was very helpful and a pleasure to work with. experience at Mike Barney Nissan was very pleasant and stress-free. Rich was very helpful and a pleasure to work with. More
After visiting a number of dealers and getting kind of discouraged about the car-buying process, my visit to Mike Barney changed everything. Everyone says they want to earn your business, but these guys discouraged about the car-buying process, my visit to Mike Barney changed everything. Everyone says they want to earn your business, but these guys actually did it. They came up with a very reasonable price for my 2012 Frontier in a short amount of time. Even though I'm a recent college grad with minimal credit history, they worked hard to get me approved at a great rate. Al Taylor was great to work with, and I would absolutely recommend him, and Mike Barney, to anyone. More
Rating is derived from all experiences in sales, delivery, and service. Steve is always very friendly and gets me in and out very quickly. Sales reps have been friendly and helpful. Service team delivery, and service. Steve is always very friendly and gets me in and out very quickly. Sales reps have been friendly and helpful. Service team is very good as well. More