Midwest Superstore

Although I live in Wichita, I prefer to deal with Midwest for any purchases or service. The staff is friendly and helpful. I can always trust that the service department will take good care of the Rave4. for any purchases or service. The staff is friendly and helpful. I can always trust that the service department will take good care of the Rave4. More

Jeff Cox did a great job with the purchase of my RAV 4. He also helped me understand the technology . He also helped me understand the technology . More

DEALT WITH CORAL AS MY ADVISOR AND SHE WAS EXTREMELY HELPFUL AND GOT ME RIGHT IN TO HAVE MY CAR LOOKED AT. HELPFUL AND GOT ME RIGHT IN TO HAVE MY CAR LOOKED AT. More

The entire deal process was quick. Sales staff was very knowledgeable and the finance person took the time to go through the paperwork so there were no questions on my part. Sales staff was very knowledgeable and the finance person took the time to go through the paperwork so there were no questions on my part. More

Very good service in a timely manner. Friendly people. Nice clean area to wait in. Friendly people. Nice clean area to wait in. More

Came for the 5000 mile inspection. Everything went well. Overall excellent customer service. Satisfied customer. Everything went well. Overall excellent customer service. Satisfied customer. More

Staff is always friendly and helpful. Service is completed in a timely manner. I will continue to get my service there. Service is completed in a timely manner. I will continue to get my service there. More

I appreciate the customer service at this dealership. They communicated with me through the process as I added mud guards to my Camry. I am always grateful when people double check. They communicated with me through the process as I added mud guards to my Camry. I am always grateful when people double check. More

Got our 2019 Toyota Highlander in and serviced in a timely manner. Completed the oil change and rotated the tires. They kept us informed about the time provided us a shuttle to a restaurant so we could timely manner. Completed the oil change and rotated the tires. They kept us informed about the time provided us a shuttle to a restaurant so we could eat breakfast while they serviced our vehicle. More

My experience was okay. I got the exact car I wanted. I got mostly the price I wanted (MSRP). Just some hiccups here and there. When making my deposit and down payment, I got the exact car I wanted. I got mostly the price I wanted (MSRP). Just some hiccups here and there. When making my deposit and down payment, there was zero mention of a fee for using a credit card instead of other methods. There was a $500 markup (admin fee) that they refused to waive. They also force you to purchase a ceramic coating ($388). They advertise a completely online purchase, but required me to complete paperwork in person. They had months while I was waiting for my car to be built to schedule a time for this, yet waited until a few days before my car arrived to spring it on me. As it turned out, this was just so they could do a hard sell on the extended warranties. The guy really wouldn't take 'no' for an answer. They also didn't send any info in advance, so that I could make an informed decision, so I just went ahead with it. Then, when I found out it was a poor deal, it took FOUR followups for me to get the warranty cancelled. More