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Midwest Superstore

Hutchinson, KS

4.7
394 Reviews

1100 East 30th Avenue

Hutchinson, KS

67502

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394 Reviews of Midwest Superstore

February 11, 2012

We located a used Mustang online and drove 3+ hours to look at it. Car was in great condition as described and great customer service. Would recommend Nick and this dealership to anyone. Staff stayed afte More

by nocnurs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Newsom
January 28, 2012

Took my 2004 F-250 Super Duty for an oil change and a tire rotation. I hit the waiting room around 4:00pm after getting offf work. Three people came into the waiting room room after me, to have their oil More

by wpohl06
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clint Thomas
January 18, 2012

I recently purchased a brand new 2011 F-150 Limited and couldn't be happier! The customer service was top notch! Troy really knew his product and made sure we were aware of all available options before we More

by spencesales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY PETRIK
January 02, 2012

I recently called Midwest Toyota about a new 2WD Toyota Tundra I was interested in. Was a bit disappointed to be told this new truck already had 250 miles on it. Nevertheless, I was willing to drive 60 m More

by BuyerInKansas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Prefer to not say at this time
Jan 18, 2012 -

Midwest Superstore responded

Thank you for taking the time to write a review for Midwest Superstore. We welcome everyone’s feedback and strive to have the BEST customer service in the industry. I do, however, regret that we did not meet or exceed your expectations in this circumstance. I have reviewed your feedback with the sales person and manager in question, and reminded them that no matter the circumstance we need to keep the clients feelings in mind at all times. Please accept my apology for our lack of action in this case and know that we will learn from this and do much better in the future. Jonathan Wiest Internet Sales Manager Midwest Superstore jonathanw@midwestsuperstore.com

December 29, 2011

I'm now working for a national drug store chain which requires me to drive from Wichita to various locations in Kansas. At my last oil change at a "quick-lube" joint, the salesperson stated I needed ce More

by jfschmid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thyler, service representative
December 13, 2011

Clint went out of his way to get me the part I needed, and he even delivered it. My wife thinks he is awesome too! More

by tonezone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Thomas
December 08, 2011

They did a very nice job of servicing my 2011 Mustang. I was treated very well and recommend this store. The service department did a very nice job getting my car ready for me to take home. More

by pcb11111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
December 08, 2011

The quality of service we received at Midwest Super Store was amamzing. We were completely satisfied with the work done to our vehicle and we would recommend their service department to everyone we know. W More

by kfoos2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Thomas
December 08, 2011

Clint is very good to me, I drive from my home in Wichita just to have my car repaired or serviced here. I feel as though I am getting the best for my money! The staff is always friendly and very accomidatin More

by Jeffschreiber72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Thomas
December 08, 2011

Thyler is a great employee! He was super sincere and helped me even when it wasn't even supposed to be his job! He treated me with respect and dignity. More

by Nheter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thyler Heter
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