Midwest Kia

Worst customer service ever I bought a used kia with low miles after doing moknths of research on different makes and models of cars. We finally found one we liked and bought it I bought a used kia with low miles after doing moknths of research on different makes and models of cars. We finally found one we liked and bought it on a Saturday. We discovered issues the next day when it was daylight. I called first thing Monday morning and spoke to Jason, who was pleasant. He said to bring it in when I got off work, which I did. When I arrived, I asked to speak to him, was transferred to their used car manager. When I showed him the issues he made excuses and treated me like dirt. I left the vehicle and was given a loaner. I called back several times to speak to the salesperson we dealt with and after 3 attempts was told he had left for the day. I called back and talked to Joe the general manager, explaining the issues on the car. He told me that he'd call me the next morning to let me know when the.vehicle would be ready. I called this morning and long and behold it's his day off. I strongly suggest avoiding the dealership, they can't be trusted. More

Very Good Service I went it and everything went very well. The associate was very courteous, offered me a bottle of water and snacks. As soon as the vehicle was done I went it and everything went very well. The associate was very courteous, offered me a bottle of water and snacks. As soon as the vehicle was done he had me on my way. Very good experience, will use them again. More

Some window and paint treatment Brought my car into the service center to have some paint protection stuff and something that they put on my windshield. I forgot the technical terms Brought my car into the service center to have some paint protection stuff and something that they put on my windshield. I forgot the technical terms but was highly satisfied with the service. More

My review I was met in the garage immediately. The service agent had a huge smile. Very friendly and eager to help. When my car was returned to me it had been w I was met in the garage immediately. The service agent had a huge smile. Very friendly and eager to help. When my car was returned to me it had been washed and cleaned. More

Excellent Service I was in from out of town dropping off someone at the airport and figured I would get my oil changed while I was near a kia dealer. Very good decision I was in from out of town dropping off someone at the airport and figured I would get my oil changed while I was near a kia dealer. Very good decision, they got me fixed up and out of there in enough time for me to get back to Emporia on time for work. I really appreciated all of their help and feedback on things I had pointed out about my car. Would definitely drive all the way back for the service! Thank you! More

Great Place to Buy a Car This was my second new car purchase from the same sales person. Great buying experience! I also took my last car to them for any & all services for This was my second new car purchase from the same sales person. Great buying experience! I also took my last car to them for any & all services for the 5 years I had it. Never had any problems & everyone has always been very friendly. More

Excellent service . Marcus was excellent. Found a vehicle that I liked. Looking forward to future service work at your facility. Really enjoying my new Kia forte. . Marcus was excellent. Found a vehicle that I liked. Looking forward to future service work at your facility. Really enjoying my new Kia forte. More

great I went in knowing exactly what model, color and trade in price I wanted. Micah brought the vehicle I wanted. Both Micah and the general manager work I went in knowing exactly what model, color and trade in price I wanted. Micah brought the vehicle I wanted. Both Micah and the general manager worked to get me the best deal they could. I left in exactly what I wanted, feeling very satisfied with my choice. Also, no one tried to get me to change mind just to make a great deal. More

Kia Soul oil light flashing I couldn't be happier with Midwest Kia. I have a new engine! After some testing, the oil pressure was too low & not the pump causing it. Service Dept I couldn't be happier with Midwest Kia. I have a new engine! After some testing, the oil pressure was too low & not the pump causing it. Service Dept staff (Braeden) was very helpful & kept me updated. Service Dept Manager, Chris, is wonderful!! Thank heavens this was warranty work. Either way, Midwest took great care of us ? More

Fast service pleasant service technician Will be happy to go back for more work or full service in the future . Thank you very much I guess the car could have wash a little bett Will be happy to go back for more work or full service in the future . Thank you very much I guess the car could have wash a little better but it is winter More