Midwest Kia

Excellent service Thank you Braeden and Kia Service. It is so nice to work with knowledgeable people. Braeden even called me and let me know a particle service was due Thank you Braeden and Kia Service. It is so nice to work with knowledgeable people. Braeden even called me and let me know a particle service was due that I wasn’t aware of. I appreciate just bringing in my car and knowing I will be informed of what needs to be done. Good job Kia. More

Extremely helpful with getting appointment Was able to get an appointment on the same day I called. I was off and needed to get my car serviced for medical appointments in OKC Ok. Was able to get an appointment on the same day I called. I was off and needed to get my car serviced for medical appointments in OKC Ok. More

Awesome Extremely helpful went out of their way to make my deal work friendly kind especially when you're older widower did not take advantage great people th Extremely helpful went out of their way to make my deal work friendly kind especially when you're older widower did not take advantage great people thanks Trent and Adam More

2014 Kia Soul brake work. Fantastic service. Thought rotor would have to Be turned but they were honest enough and told just the pads. You don't see that very often in this ind Fantastic service. Thought rotor would have to Be turned but they were honest enough and told just the pads. You don't see that very often in this industry. Kudos to the service writer and the tech. Oh and they inadvertantly did an oil change that we didn't ask for si they comped that for us. More

Warranty work The staff was quick and friendly with their greetings. They directed us to the snacks and lounge area. All employees greeted us and asked if they coul The staff was quick and friendly with their greetings. They directed us to the snacks and lounge area. All employees greeted us and asked if they could be of assistance. They finished the work in a timely manner. Very pleased. More

Great service!! Came in to get new keys cut and ended up getting a recall taken care of at the same time. Saved me an extra trip . Came in to get new keys cut and ended up getting a recall taken care of at the same time. Saved me an extra trip . More

Great service As always, got everything done in good time. They always wash it which is wonderful. My phone was about out of data so the free wi-fi was great, I cou As always, got everything done in good time. They always wash it which is wonderful. My phone was about out of data so the free wi-fi was great, I could still play my game while waiting. More

Great service! We brought our 2019 KIA Sportage in for it's first service today. Very friendly and quick service. We appreciate the service tech that assisted us, We brought our 2019 KIA Sportage in for it's first service today. Very friendly and quick service. We appreciate the service tech that assisted us, as well...although I don't have his name (my fault not his). More

Clean, fast, friendly service The center itself, the service adivsors and the technicians are all excellent. Just a word of caution and I am sure it is Midwest Kia policy, so no i The center itself, the service adivsors and the technicians are all excellent. Just a word of caution and I am sure it is Midwest Kia policy, so no impute to advisors or technicians; service sales recommendations are somewhat questionable. If I did not know what the status of my "out of Kia original warranty" was in terms of service and repair, as many people do not know, I would probably purchase services that I truly did not need. Perhaps it would be better to ask a question rather than make a recommendation, e.g. When did you last have your transmission serviced?, rather than, we recommend your transmission be serviced and that will cost $xxx.xx. If it has not been otherwise serviced, then recommend the service. Etc.. Upon conclusion of my most recent visit, I had 5 services recommended to me and the cost quote for each. All but 2 had been completed by a less expensive but highly recommended shop in Derby, KS, and AutoZone will put on purchased windshield wipers at no cost and the recommended "alignment due to tire wear" was declined because the tires (according to KIa inspection) are wearing evenly (rated 6 on both front and 7 on both rear) and the vehicle does not "pull" to one or the other direction at different speeds on a fairly flat road. If tire wear showed a 2 or 3 point difference between the front tires, I would believe I need an alignment, particularly if the vehicle was pulling or ebbed to one direction or the other when the steering wheel is free and car in motion. More

Purchased a new 2019 KIA Optima The experience of purchasing a new car went very smoothly. Both Landon and Ramone were very professional and friendly and made me comfortable while w The experience of purchasing a new car went very smoothly. Both Landon and Ramone were very professional and friendly and made me comfortable while waiting for the entire process to be done. Also, Kirbee was a pleasure to work with as well. More