
Midway Motors of Newton
Newton, KS
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111 Reviews of Midway Motors of Newton
We were on our way to Wichita from western Kansas and started having car problems. I called Midway and explained what was going on. Matt told me to come in and they would get the car running. When we arr started having car problems. I called Midway and explained what was going on. Matt told me to come in and they would get the car running. When we arrived at Midway, Cody had our car diagnosed, told us what was wrong and that he could have us back on the road in a few hours. It took them about 3 hours to get the car fixed. I can't thank them enough for taking the time to help us. They were very prompt, courteous, and professional. I would highly recommend Midway for all your automotive needs. More
We were traveling from Michigan and had a transmission problem. Mike from service answered our phone call and told us to come in and they would work us in. Two hours later we were back on the road and the problem. Mike from service answered our phone call and told us to come in and they would work us in. Two hours later we were back on the road and the transmission has been working great ever since. Midway is a great dealership with very friendly staff!! And best of all there was no bill because it was warranty work. More
I scheduled an oil change and wheel rotation and the oil change was completed but the wheel rotation was not. Service advisor said the tech could not find the wheel lock key so he just didn’t do it and went change was completed but the wheel rotation was not. Service advisor said the tech could not find the wheel lock key so he just didn’t do it and went onto the next job. I was annoyed because they knew I was in the lobby so why couldn’t the advisor or tech just come and ask me or they could have called me and asked where it was instead of just skipping it….. More
I took my car in for an oil change. First, they were overbooked so I had to wait an extra 30 minutes. They took a filter out of my glove box. Next, they thought I was dumb enough to spe First, they were overbooked so I had to wait an extra 30 minutes. They took a filter out of my glove box. Next, they thought I was dumb enough to spend $50 on a $6 filter. I told them I would buy it on Amazon. They didn't put the old filter back in. They threw a black plastic piece on the floor that went into the glovebox. They never put a sticker on my windshield telling me the milage for the next oil change. Then they tried selling me tires when I just bought tires 2 weeks before. I told the salesman and mechanic I would NEVER come back. POOR DEALERSHIP! More