Midway Chevrolet

Hello, My name is Gildardo Aleman and I bought a car Hello, My name is Gildardo Aleman and I bought a car from them on 12/19/10. My overall experience with them has been really bad. The sales team wa Hello, My name is Gildardo Aleman and I bought a car from them on 12/19/10. My overall experience with them has been really bad. The sales team was great, but once you go to the financing people just beware. I had negotiated a 3.59% for 66 months for a 2011 Chevy Malibu LT. Brandon from Sales insisted that I got the Gap insurance and finally he convinced me to do it. he gave me a a monthly payment of around $459 for 66 months with everything included. This was on a Sunday and on Monday I got a call back that they could not finance the vehicle, but that was the last time I heard from him. After numerous calls he sent me a text on Thursday telling me that he had just came back from Mexico, but that he was going to get back to me. It never happened. I called the dealer twice and spoke to 2 different persons. Once in English and once in Spanish. I do not remember the name of the person that spoke to me in English, but the one that spoke to me in Spanish his name is Flavio. I was told that my loan got approved for 60 months and for $455 a month. I was really happy, but was suspicious because no one ever called me to sign a new contract. When I get the statement from the bank I got a really nice surprise, but payment was $455 a month, but my loan had been extended to 72 months. I went back to the dealership and they showed me the papers that I signed and I had signed a 72 months contract, but he was telling verbally (back on 12/19/10) that it was only for 66 months. Since I was in a hurry to get out of there (after 5 hours of being there) I did noticed that he changed that part of the contract. Anyways I am screwed, but let my story hopefully save someone from this scam. Beware everyone. I am not making anything. Look on the reviews for Brandon Goldstein and you'll see that I am not the first person that he has done it. My e-mail address is gildardoaleman@yahoo.com More

I traded in my car and bought a new Chevy Silverado at this dealership on Thursday 12/2. On Friday 12/3 (the next day) the deal falls through due to financing. The shady finance guy Brandon tries to get m this dealership on Thursday 12/2. On Friday 12/3 (the next day) the deal falls through due to financing. The shady finance guy Brandon tries to get me to apply for a loan through a bank he says "doesnt verify anything" so we can put whatever we want on there to get it approved. I told him I was not comfortable with that and since there were no other options and they had to cancel the deal. After this everyone there got very rude and short with me. They would not return phone calls, they would ignore me if I came into the dealership. It took a week of me going in there everyday and finally calling the police to get my trade in back from this dealership. They have horrible business practices and should not be trusted. More

This was my first time dealing with Midway Chevy. I started my dealings through the internet and received a call back very quick from Kenny. He answered all my questions without any pressure. My wife a started my dealings through the internet and received a call back very quick from Kenny. He answered all my questions without any pressure. My wife and I made a appointment to go in and see the truck we where lookin at on a Sunday. We where treated well and agian not pressured at all. we then sat down with Steve and worked the numbers. He made things work just the way we asked for and kept are payment where we wanted it. He also found us more discounts then we thought where there. In finance with Eric everything when smooth and without a problem. We where only in finance for less than a hour. My new truck was delivered with a full tank of gas and Kenny explained all the functions to both of us. After the sale is where I meet Steffen. He called and emailed us to make sure everything was the best it could be. He answered any question I had and went above and behond to make our buying experiance great. I am looking forward to a long relationship with Midway and hope that all of are dealings are this good. More

WE HAD FILED BANKRUPTCY AND THEY SENT US AN NOTICE THAT THEY WOULD FIX UP WITH AN VEHICLE WITH A TRADE IN. WE TRADED IN OUR 2002 FORD RANGER. LOOKED AT SEVERAL CARS AND WAS GETTING LATE. LAURA BROUGHT AN 2 THEY WOULD FIX UP WITH AN VEHICLE WITH A TRADE IN. WE TRADED IN OUR 2002 FORD RANGER. LOOKED AT SEVERAL CARS AND WAS GETTING LATE. LAURA BROUGHT AN 2009 CHEVY HHR AROUND AND WE DROVE IT BACK TO THE DEALERSHIP. TOLD US OUR PAYMENTS WOULD BE $200 A MONTH AS THAT WAS ALL WE COULD REALLY AFFORD.NO TROUBLE SHE SAID. THAN WE SAT FOR A FEW HOURS AND FINALLY IT WOUND UP AT $259 THAN FINANCE OFFCER ENDED UP TO $309. FIVE DAYS LATER THE WINDOWS QUIT WORKING. THE SILVER CONTRACT IS NOT ALL THEY SAY IT IS. THEY WANT $125 BEFORE THEY EVEN LOOK AT IT. BEEN TRYING TO GET THEM TO TRADE ME DOWN SO I COULD GET AN VEHICLE FOR AROUND $250 A MONTH AT MOST. NOW THEY WON'T ANSWER THE PHONE OR E-MAILS. STEVE TUCKER THEIR BOSS WON'T TALK TO ME. LAURA WAS FIRED DAY AFTER I CAME IN ABOUT THE LIES. DO NOT BUY OFF OF THEM MY NAME IS MORRIS GRAH, YOU CAN CALL ME HONE:928-427-3003 OR MY CELL_ 928-671-1674 AND I'LL TELL YOU THE WHOLE STORY. YOU WON'T WANT TO BUY FROM THERE I KNOW. More

I submitted and application online and talked to Bernie who assured me that even with shakey credit they had several options for vehicles that I would be interested and without a down payment. The nect per who assured me that even with shakey credit they had several options for vehicles that I would be interested and without a down payment. The nect person I heard from was Mike P. I asked him both times I spoke with him over the phoen exactly how much I was apporved for and he said he wasn't sure but that they could definitly get me into the car I was intersted in without any money down and in my payment range. I made the trek to Midway, and hour and half drive from Queen Creek where I was house sitting. Moments upon arrical I was informed that without a downpayment of $1500 they could do nothing for me. I understand with poor credit that this could have been an issue but should have been informed during the 3 different phone calls prior to my arrival at the dealership. Addtionally, the first thing the sales person said to me when I showed up was that they all worked 13 hours a day. I would for an airline that is famous for customer service and would never dream of complaining to a cusotmer about the length of day I had worked. Completely unprofessional. Do not waste your time with this dealership!! More

At the beginning, things went smoothly and I purchased 2011 Tahoe. 3 days later, they called me in for few changes in paperwork but as I walked in, they said no good and took away Tahoe option. I was dumb 2011 Tahoe. 3 days later, they called me in for few changes in paperwork but as I walked in, they said no good and took away Tahoe option. I was dumbfounded and ended up throwing in my Camaro in order to keep Tahoe. That was my big mistake because we need 2 cars so I called Matt about dropping the deal and take two cars back and he said ok. When we came in, everything went wrong. We get different salesperson and manager talking to us and kept us for couple hours ending up saying they is willing to let us take 1 car back but not to let us get our Camaro back. Lastly the manager held up Tahoe keys and saying no dice. Natually I lost temper with the team for not cooperating with me. BEWARE!! BE EXTRA CAREFUL WITH YOUR BARGAINING AND SIGNING PAPERS! Be sure you are satisfied with your deal before closing it up because once it is done, they do not give a s@#* about you (following up to ensure you are happy with your purchase, etc). Now I drive Tahoe and it gives me bitter memory of Midway team's attitude toward customers daily. If I were you, take your business elsewhere and do not step on this dealership lot EVER! More

Dealing with Brandon Goldstein was the only positive from a miserable experience at Midway. The first time I wrote this review I was extremly angry and frustrated for the way members of this dealership were a miserable experience at Midway. The first time I wrote this review I was extremly angry and frustrated for the way members of this dealership were insulting, used high pressure techniques and wasted my time. Since then I have purchased the same vehicle I was looking at from another dealership and happy and confident the deal they offered was a good one after seing what Midway had to offer. I still wouldn't recommend going to Midway Chevrolet, but if you do speak directly to Brandon Goldstein and I believe he would treat you with respect. More

After paying 25,000 cash for a used vehicle, They brought us the vehicle with an empty gas tank and only one key for the vehicle. When I asked the manager for the other key, he said there is only one key and us the vehicle with an empty gas tank and only one key for the vehicle. When I asked the manager for the other key, he said there is only one key and if you want another one it will cost you 150 dollars for another one. After insisting on another key, the manager became biligerant and abusive and very unprofessional. I would never recommend Midway Chevrolet to anyone and would go out of my way to steer people away from that dealership. More

I purchased my 2008 Jeep Commander at Midway Chevrolet with no issues whatsoever. I had many choices of dealerships and chose Midway over them all. With all the competition out there I chose Midway becaus with no issues whatsoever. I had many choices of dealerships and chose Midway over them all. With all the competition out there I chose Midway because of their commitment to service and their years in business. Forget the dealerships down on Camelback and the East Valley who knows who will own them next week, Midway is a staple in Phoenix and will be here years from now when I go to buy my kids their cars. More

truck was done as promised at a fair price service man very knowledgeable, regarding the isssues.Have used this dealership for new purchasas and we try to do our own fleet serviceing but when it comes to very knowledgeable, regarding the isssues.Have used this dealership for new purchasas and we try to do our own fleet serviceing but when it comes to any thing other than oil changes feel comfortable having this commercial service dept give us a fair price and good work. More