Midway Chevrolet

3rd new vehicle from this dealer. Painless transaction. Great sales team, especially Gil Martinez. No hassles or twisting your arm. Al from service and Matt from accessories are tops in my book. Great sales team, especially Gil Martinez. No hassles or twisting your arm. Al from service and Matt from accessories are tops in my book. More

I recently purchased a new Chevy volt from this dealer and i cannot believe how great their customer service is. Their Volt specialist Gill, knows everything you could ever imagine about this vehicle. i h and i cannot believe how great their customer service is. Their Volt specialist Gill, knows everything you could ever imagine about this vehicle. i have to say i have purchased many vehicles and when it comes time to do paperwork and the walk through im pretty much over it. But Gill was so informative and full of useful information i couldn’t help but stay interested. The most important feeling that came out of my entire experience was that during the entire process Gill actually was excited and you could tell he genuinely loved his job and genuinely cared about us. He is not the kind of sales guy that looks at you and only sees dollar signs if that makes sense. Overall excellent job and i will be back to purchase again from this dealership. More

I own my own business and I know how important positive feedback is for a company's image. We appreciate it when we get it, so I want to "pay it forward". I have had a terrific experience with the Midway P feedback is for a company's image. We appreciate it when we get it, so I want to "pay it forward". I have had a terrific experience with the Midway Performance Team at Midway Chevrolet. They have been unrelenting with my quest to optimize my 2010 Camaro SS to the point where I have now won 3 awards for their expert advice and dedication. Rick, Matt, Jason, and Joe have shown great customer care with me and I anticipate working with them for many years! More

purchased a 2013 equinox.... when talking about final purchase price i complained about the addons such as window tint which they charge TOO MUCH for and this thing called ZAKTEK paint protectant, now ob purchase price i complained about the addons such as window tint which they charge TOO MUCH for and this thing called ZAKTEK paint protectant, now obviously theres nothing i can do if both have been applied to the car, so i had to give in and pay for them... patheticly i purchased the 2 year warranty for zaktek as well because i was under the impression the car already had it applied so i might as well. well i later decided i didnt want the warranty and they refused to refund it and said it cant, even though i know of a couple cases where dealerships have refunded it before. well i received a email from midway saying its time to come in for zaktek to be applied... its only done every 6 months and i purchased the car 2 weeks ago so its impossible i would need to have it done, so i call in and get told by 2 people working there that it had not been applied and that it was a fluke and that 99% of the cars get it applied before being sold... so i have tryed over 5 times, 4 the times leaving messages to speak to a manager to get my money back since i was lied to, they charged me at least 350 for the first coat and 500 for the warranty. so i want the warranty refunded since i was under a false impression that it was already applied, and i want my dang money back that i was charged for first coat! I finally spoke to a finance manager and he said he would call me back 20 minutes later with a resolution and he NEVER DID, so this is 5th time i have been blown off since they think they have their money, worst dealership ever, once they get your money they dont care about you and ignore your concerns and LIE ABOUT THEIR CARS JUST TO MAKE A QUICK BUCK! More

Had some issues, but Steve Tucker took great care of me. Love my truck. I feel I paid too much but that's my fault Love my truck. I feel I paid too much but that's my fault More

I do not recommend this dealer to anyone in their worst nightmare! Forget buying anything here and move one to somewhere else! The customer Service is absolutely horrible. Rating F!! After you buy a vehicl nightmare! Forget buying anything here and move one to somewhere else! The customer Service is absolutely horrible. Rating F!! After you buy a vehicle they just forget about you. As soon as the deals done and you go back with problems or concerns you get a massive run around, They avoid you and refuse to return your calls, and when you actually do get to talk to someone they have to forward you onto someone else, then someone else, then someone else till you end up back where you have started. I am not ashamed to tell my story. I bought a new Silverado from them, They knew fully what I was asking and understood. The problem here is the sales guys are uneducated on their own vehicles. They constantly have to read from a manual! I said I was towing and some heavy loads fairly frequently and was told black and blue that this Silverado would do it. After finally getting the chance to tow I found it to be horrible, no power at all, I couldn't even reach the estimated MPG claimed just for city driving! I complained several times about its performance and all I got was the run around and the well you have to give it time to settle in and all that crap. Finally after talking the the service department that outrightly said, you are in the wrong truck for what your doing or at minimum you need a different gear ratio!! The Services guys know so much more, they should be selling them! I quickly brought this up with the sales department and was bounced around again, finally they sent me to aftermarket who ALSO confirmed I needed a different gear ratio. Well when the cost came to $4500 to do the work everybody froze, and guess what I got the run around, I felt like a piece of toilet paper on the floor being kicked around from person to person. I ended up contacting GM to file a case and buyback, only to be told it was a dead end and it between me and the dealer! They sold me into a vehicle they said was capable and clearly isnt! and now they cant come good to fix the situation, only to try and sell me into another car! DO NOT GO HERE, you are going to be very disappointed, Just look at the other reviews on here before you buy, see for yourself! I wish I had otherwise I certainly would have reconsidered. This is my first and last CHEVY! Huge customer service disappointment! and vehicle performance! It may not be the vehicle itself but I was sold the wrong one for my needs! They know that and cant admit it. If you have to go here, do not talk to anyone else but Ray Banks! he is the only person here you should Trust, Steve Tucker and his crew need to get serious lessons on their own vehicles. Stop trying to run for cover! I hope this will ward would be buyers else where, Trust me on this! I also disappointed in GM for not coming to bat on this one. Sorry Chev you lost a customer. Shame since we were thinking a new Tahoe in 6 months from now! Not a chance anymore. Think I'll look at something else. Approximately 10 mins after writing this I get a call from the dealer telling me I'm saying lies! Totally not true! Still you didn't even offer to help address any issue, or ask me if we could come to an agreeable resolution. Midway, you could have correctly dealt with the situation and all would have been well, but you didn't, you gave me the run around and sent me home unhappy, un-helped. Don't like negative reviews! Treat customers with respect. I apologize if I offend anyone but I speak the truth and still stand by what I say as correct. Please note as I said before Ray Banks was the only helpful person I spoke to and would appreciate where I was coming from, I wish him the best. More

Ok They got it right this time. Went in an saw Ashley. She was nice, fair, & honest with me. Showed me a car that I was good with. She tried to make thing go smooth. Took some of the stress out of buying She was nice, fair, & honest with me. Showed me a car that I was good with. She tried to make thing go smooth. Took some of the stress out of buying a car. Her Boss Mr. Tucker also did a good job helping with this deal. Much better result this time. More

Just bought a new Chevy Volt. Highly recommend working with Gil Martinez. He was knowledgeable, friendly, straight forward and thorough. I really appreciated the experience. with Gil Martinez. He was knowledgeable, friendly, straight forward and thorough. I really appreciated the experience. More

THE A TEAM AT MIDWAY CHEVY IS AS FOLLOWS.....GIL MARTINEZ JR WHO SOLD ME MY 2012 CHEVY, STEVE TUCKER WHO MADE IT WORK WITH THE BANKS AND DWAYNE TOOLE IN FINANCE .... I COULD NOT DREAM UP A BETTER TEAM THEN T JR WHO SOLD ME MY 2012 CHEVY, STEVE TUCKER WHO MADE IT WORK WITH THE BANKS AND DWAYNE TOOLE IN FINANCE .... I COULD NOT DREAM UP A BETTER TEAM THEN THIS TEAM AT MIDWAY........IT WAS AN AWESOME EXPERIENCE!!! More

Boy, it sure is good to know that Midway Chevrolet only cares about their HAPPY customers! The UNHAPPY ones, however, seem to get swept under the rug. Nothing like a shoddy cleanup job to show someone's tr cares about their HAPPY customers! The UNHAPPY ones, however, seem to get swept under the rug. Nothing like a shoddy cleanup job to show someone's true character! My fiance and I recently had a TERRIBLE experience at Midway Chevrolet while purchasing our 2nd vehicle from them, and when he left a negative review here, it was deleted - surprise, surprise! Worst customer service I have EVER had in my life, I have never been treated with so little respect as I was at this dealership. I would not recommend this dealership to my worst enemy, and you couldn't pay me enough to ever set foot in there again. Stay far, far away - these people obviously do not care about keeping repeat customers! I think I'll start taking bets now for how long it will take them to delete this as well, if they even bother putting it up! More