Midway Chevrolet

They know how to sale cars but once you buy no follow up. This is a typical car dealership, as friendly as they all appear, they are there to sell cars, remember they are not your friends. This was my firs This is a typical car dealership, as friendly as they all appear, they are there to sell cars, remember they are not your friends. This was my first experience buying a used car in Arizona. I saw one of their advertisement on TV, Car for Clunkers, $3500 cash for your old cars. When I got there and evaluated my car they immediately found reasons within minutes not to honor their publicity. They will find a reason to give you less money. Typical to get you through the door. They noticed that I was not happy about the overall price, they increased a bit the value of my old car but not to the $3500 advertise and removed $1000 from the extra options they were trying to push on me, that were costing 1395$. Don't take their pushed options, however I got suck in to pay for the ZAKTEK paint protector, $350, to find out afterword that you can get single coat application of ZAKTEK for $29 in Scottsdale, check on line. My cost included 3 years of application, one coat every 6 months but on top of that there is no product warranty because the car is not eligible according to the fine print of the contract. So I get one application every 6 months for 3 years that is 6 applications for a cost of $358 instead of $180 somewhere else. Be aware of extra options the push on you. But really where I most dissatisfied and I sadly deplore that my salesmen, however very friendly, before I bought the car never return any of my inquiries following the sale, it has been one week and no word, radio silence. It was very simple, he was supposed to try to get information and price to get a second set of keys as this used car only had one key, as you know today's keys are expensive. Would I go back, probably, I would be more prepared, I know what to expect now, I know their game, so remember get every thing in writing before you signed the doted line. If it is not in the contract you better forget about it. EDITING UPDATE: Coincidence or not after posting I got a call from their department regarding the car key and an appointment has been set up to make a second key. So it appears everything ends well. Would I go back, probably, I would be more prepared, I know what to expect now, I know the game, so remember get every thing in writing before you signed the doted line. If it is not in the contract you may have to forfeit. More

Horrible service center rather take it to a quick lube Horrible service. 2 hour oil change. Come on its not rocket science. No one greeted me when I arrived. Had to get out of my car and track an service e Horrible service. 2 hour oil change. Come on its not rocket science. No one greeted me when I arrived. Had to get out of my car and track an service employee down. Car sat for twenty minutes in the service bay before even taken back to get worked on. The service department was empty as well two people in the waiting area not a single car waiting in service bay. Nothing but excuses as to why an oil change takes two hours. Except the responsibility midway you guys suck... More

Don't waste YOUR time! I have never seen such incompetence in my life. I went to the "used" lot. Got an idiot named Patrick who must have just started there because he didn' I have never seen such incompetence in my life. I went to the "used" lot. Got an idiot named Patrick who must have just started there because he didn't have a clue. We sat down and I told him I wanted a basic bare bones with no bells and whistles. I said a 4 cyl., no upgrades, compact as in a Chevy Cavalier, Cobalt, or Pontiac Sunfire. Looking for an older one for about $6-8k. He brings a $15,000 Sonic out and says , "I think we can get close." Then a 2011 Malibu with all the extras. First he lied to me about the year and miles. So dishonest. Did not LISTEN to a thing I said and then lied to get me back on the lot. When I wouldn't buy the Malibu, he came over and got angry and started insulting me in front of my daughter. Told me to not come back again and waste HIS time. He wasted my time twice by not listening to what I wanted. The sales manager was nice and was the only reason I went back the second time. They flat out didn't have what I was looking for and should have told me. Instead they lost my business and my daughters who thinks they are liars and cheats. Sad. More

CON ARTISTS!!!!! Their service department is horrible!!! They have no customer service what so ever!!! We bought 2 brand new Sonics and have had nothing but problems. Their service department is horrible!!! They have no customer service what so ever!!! We bought 2 brand new Sonics and have had nothing but problems. They like to act like they have never heard of anyone having these same issues and want us to pay to fix them!!! Google chevy sonic and read about all of these issues people are having!!!! F*** CHEVY!!!!! More

Not a happy place. The finance department is a nightmare. NEVER go here. Our consultant helped make getting a first car a terrible experience. Childish and hung up on me The finance department is a nightmare. NEVER go here. Our consultant helped make getting a first car a terrible experience. Childish and hung up on me when i had a problem with how she was talking to me. Called back twice and got answering machine. Next thing i know a repo guy is harrassing me at work telling my boss i stole the car and the cops are comming almost getting me fired. Craziest experience of my life. I now have new car through different dealer and am very happy with it. More