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Midstate Mitsubishi

Auburn, MA

4.9
77 Reviews

810 Washington St

Auburn, MA

01501

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77 Reviews of Midstate Mitsubishi

March 16, 2026

Im very pleased with my vehicle, and all the nice people who are always willing to help More

by kcotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand, Dan Los
March 07, 2026

Ryan did a great job. He was able to contact Ray and got Ray's stamp of approval on the deal that I wanted. He is also a phone person and was able to put everything on my More

by rmoff49148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kassatly
Mar 09, 2026 -

Midstate Mitsubishi responded

Thank you for the awesome review, Bob! I'm thrilled that Ryan was able to provide such exceptional service and ensure your complete satisfaction with the deal. We pride ourselves on our attention to detail and customer satisfaction, so it's great to hear that Ryan went above and beyond for you. We appreciate your business and look forward to working with you again in the future!

January 25, 2026

At Midstate Mitsubishi I got the opportunity to meet a great sales team that made my car purchase hassle free. Unlike other dealers where you have to ask to speak for the sales manager after you get in More

by Maktarisman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin, Ryan Kassatly, Ashley Bertrand
Jan 29, 2026 -

Midstate Mitsubishi responded

Thank you so much for taking the time to share your experience at Midstate Mitsubishi. We are thrilled to hear that our team, especially Stephane and Ryan, provided you with a hassle-free and professional car buying experience. Our top priority is always our customers and it's great to know that we have exceeded your expectations. We truly value your business and look forward to being a part of your family. Thank you for choosing Midstate Mitsubishi!

January 22, 2026

Both Craig and Jake were great to work with! Excellent customer service, they made the process easier than I expected. More

by mtesmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG ROBBINS, Jake Walker
Jan 29, 2026 -

Midstate Mitsubishi responded

Thank you for the kind words! We're glad you had a great experience with Craig and Jake. We strive to make the process as smooth and easy as possible for our customers. Thanks for choosing our business!

January 19, 2026

Everyone has great customer service and experience. I will only service my vehicle at this dealership More

by jmenard41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Butler, Ray Butler, Ashley Bertrand, Dan Los
Jan 22, 2026 -

Midstate Mitsubishi responded

Thank you so much for your kind words! We strive to provide the best customer service and experience for all our clients. We are thrilled to have you as a loyal customer and look forward to servicing your vehicle again in the future

December 22, 2025

Service is great won’t go anywhere else! Ray and team are professional and knowledgeable More

by Dorrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Sibley, Ashley Bertrand
Dec 27, 2025 -

Midstate Mitsubishi responded

Thank you for taking the time to leave us such a great review, Dorrie! Please reach out in the future with any of your vehicle needs.

November 24, 2025

Exceptional customer service! ! I've bought 2 previous cars from Midstate. Won't go elsewhere! More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kassatly
Nov 29, 2025 -

Midstate Mitsubishi responded

Thank you for your continued loyalty and trust in Midstate! We always strive to provide exceptional customer service and we're thrilled to know you won't go anywhere else for your car needs. See you again soon!

November 07, 2025

Thank you for the best service! I will always have my service done at Midstate Mitsubishi! More

by jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand, Dan Los
Nov 12, 2025 -

Midstate Mitsubishi responded

Thank you for your loyalty and kind words! We are thrilled to have you as a satisfied customer and can't wait to continue providing you with exceptional service at Midstate Mitsubishi!

October 30, 2025

Brought my car in for service, which was fast and they even noticed some additional maintenance needed and fixed it. At no cost to me. Appreciate the attention to detail! More

by Happy and relieved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in contact with Ashley most. So friendly and responsive. , Ashley Bertrand
Nov 02, 2025 -

Midstate Mitsubishi responded

Thank you for taking the time to share your positive experience! At our business, we are dedicated to providing top-notch service and going above and beyond for our customers. We are thrilled to hear that you appreciated our attention to detail and we look forward to serving you again in the future.

October 28, 2025

Great as always, the waiting room was comfortable, I had my daughter with me and one of the employees there gave her a plushie and slime. Super kind! The people that did the oil change vacuumed the car. Lo More

by Illianaroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand, Dan Los
Nov 02, 2025 -

Midstate Mitsubishi responded

Thank you for your kind review! We are delighted to hear that you and your daughter had a great experience at our business. We love going the extra mile for our customers, and we are happy to hear that you appreciated the complimentary plushie and slime. We strive to make your visits comfortable and convenient, and we are thrilled that you loved the vacuumed car too. Thank you for choosing us. We look forward to serving you again soon! 🚘✨

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