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Midstate Mitsubishi

Auburn, MA

4.9
44 Reviews

810 Washington St

Auburn, MA

01501

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44 Reviews of Midstate Mitsubishi

January 26, 2025

I have purchased 7 vehicles from Brian Lindsey and each time I am treated with such professionalism. I can't thank him and everyone else at Midstate Mitsubishi for their unique kindness, it really means th More

by michaelcooke294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Jake Walker, Brian Lindsey, Brianna Butler, Tonya Dryden
Jan 28, 2025 -

Midstate Mitsubishi responded

Thank you for the fantastic review, Michael! We're very grateful for the business you have given Brian and us through the years. Don't hesitate to reach out if you need anything else!

January 25, 2025

This is my 2nd car in less than a year that Bella helped me purchase after an unfortunate accident. She was so helpful, kind and worked hard with her team to get me into an affordable and reliable vehicle. More

by Beckster310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bella Sibley, Tonya Dryden
Jan 28, 2025 -

Midstate Mitsubishi responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Midstate Mitsubishi! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Jake Walker Business Development Manager Midstate Mitsubishi 508-832-8886

January 25, 2025

Brian was dishonest with me. They tried to scam me into paying more than advertised price because I'm elderly (possibly). The owner then worked out numbers then didn't stand by More

by Colleendesrosier1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Lindsey, Ray Butler
Jan 28, 2025 -

Midstate Mitsubishi responded

Dear Colleen, we are sorry to hear about your experience with Brian. We value our customers and strive for honesty and transparency in all our dealings. We apologize for any misunderstanding and would love the opportunity to make things right. Please reach out to us at 508-832-8886 so we can find a solution that works for both of us. -Jake Walker Business Development Manager 508-832-8886

Jan 28, 2025 -

Colleendesrosier1958 responded

I am sorry but i really dont feel like i can comfortably do business with a company where the owner did nothing after making promises. Then Brian stated i either accept the deal he has offered or they cannot do business with me. Brian went on vacation and i was dealing directly with the owner Ray. Yet Brian basically called me a liar saying Ray was not involved. Ray had offered me the vehicle for the advertised price, same trade amount and money down. Yet Brian said no that Ray was not involved. When i tried to explain things to him he hung up on me. How on earth does anyone do business with someone like that? Thank you COLLEEN

January 21, 2025

Always helpful and easygoing. They can assist with any problem and are willing to go the extra mile! More

by Sontlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Walker, Brian Lindsey
Jan 22, 2025 -

Midstate Mitsubishi responded

Thank you for taking the time to leave us such a nice review! Don't hesitate to reach out in the future if you need anything. Have a wonderful day!

January 13, 2025

this dealership always takes care of me no matter what the situation is and they are super friendly and will know you by name which makes me feel soo good More

by Chica8y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ashley from sevice
Jan 15, 2025 -

Midstate Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Jake Walker Business Development Manager Midstate Mitsubishi 508-832-8886

January 12, 2025

Service was easy, fast, and all my questions answered. I also like to work remote while I wait and the waiting room is comfortable and easy to setup. More

by RCons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
Jan 16, 2025 -

Midstate Mitsubishi responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Jake Walker Business Development Manager Midstate Mitsubishi 508-832-8886

January 01, 2025

Great staff and I know my vehicle is maintained and safe thank you all happy new year 🎊 More

by Jenniferneal1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
Jan 03, 2025 -

Midstate Mitsubishi responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Jake Walker Business Development Manager Midstate Mitsubishi 508-832-8886

December 12, 2024

I am in sales and am highly allergic to the hard sell. I hate it with a passion. I hate being upsold, of feeling like the person I am working with is not listening to me. I needn't have worried at midstat More

by collettebowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bella, Brianna
Dec 14, 2024 -

Midstate Mitsubishi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Midstate Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care! Jake Walker Business Development Manager Midstate Mitsubishi 508-832-8886

December 07, 2024

Brian the lion has sold me and members of my family 6 cars now and I won't buy from anyone else! If Brian can't get it done- give up! More

by christa_young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
Dec 09, 2024 -

Midstate Mitsubishi responded

Hi, we're happy you found our staff to be so supportive during your experience here at Midstate Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care! Jake Walker Business Development Manager Midstate Mitsubishi 508-832-8886

December 06, 2024

I purchased my Mitsubishi from “Brian the Lion” at Midstate Mitsubishi in Auburn and I’m very happy with the friendly service and professionalism I’ve received during the whole process, from the minut More

by Meaares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
Dec 08, 2024 -

Midstate Mitsubishi responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Midstate Mitsubishi. If you have any further questions, please don't hesitate to reach out!

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