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Midstate Mitsubishi

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
133 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. Midstate Mitsubishi has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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810 Washington St

Auburn, MA

01501

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Showing 133 reviews

July 03, 2026

Great customer service! They treat you like family and understood how repairs can impact you financially. They want nothing but the best for you. More

by green78tea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Midstate Mitsubishi responded

Thank you for highlighting our service team’s efforts with your Mitsubishi Outlander. We’re pleased we made you feel like family and took your financial concerns into account. We look forward to assisting you again.

Jul 07, 2026 -

Midstate Mitsubishi responded

Thank you for your kind words! We strive to treat all of our customers like family and understand the financial impact of repairs. We're thrilled to hear that you had a positive experience with us. Our goal is always to provide the best service for our customers. Thank you for choosing us! 🚗💛

July 02, 2026

Staff was very friendly and helpful Vehicle was tended to right away In a professional manner More

by BANGER0584
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Bertrand
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Jul 02, 2026 -

Midstate Mitsubishi responded

Thank you for your kind review. We’re glad our team provided friendly and helpful service and addressed your Mitsubishi Outlander promptly and professionally. Please let us know if we can assist you again in the future.

July 01, 2026

Brianna helped me understand and explained every detail nicely!!! Brianna understud that I was nervise and helped me call down to make the right choice!! More

by SILVIAREGALIS
Recommend Dealer
Yes
Employees Worked With
Brianna Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Butler
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Jul 01, 2026 -

Midstate Mitsubishi responded

We’re thrilled that Brianna took the time to explain every detail and helped calm your nerves. Congratulations on your new Mitsubishi Outlander Sport, and thank you for the five-star review!

June 30, 2026

Friendly professional people Sevice was quick waiting room was extremely hot Will definitely be back next year have a good weekend More

by BRUNELLE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

Midstate Mitsubishi responded

Thanks for sharing your feedback on your Honda CR-V service visit. We’re glad the team was professional and efficient, and we apologize for the heat in the waiting area. Ashley and our team look forward to caring for your CR-V again next year. Enjoy your weekend!

June 30, 2026

The mechanics, the service people were very nice and personable. I was very satisfied. Thank you More

by Rearick8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

Midstate Mitsubishi responded

We’re glad our team was personable while working on your Mitsubishi and that you were very satisfied. If you need anything else down the road, please don’t hesitate to reach out.

June 30, 2026

Always great service They are quick and scheduling online is easy They do a good job on oil changes More

by rory.piper
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Bertrand
Report | Print
Jun 30, 2026 -

Midstate Mitsubishi responded

Thank you for the five-star rating! We’re glad you find our online scheduling simple and that our team delivers quick, quality oil changes for your Mitsubishi. We look forward to your next visit.

June 26, 2026

The service dept is always friendly, professional, and going above and beyond. Even when I don't have my free oil changes I am going there. More

by landine72
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 26, 2026 -

Midstate Mitsubishi responded

Thank you for sharing your experience with our service department. It’s great to hear our technicians go above and beyond even after the complimentary oil change period has ended. We’re honored to keep your Mitsubishi Outlander Sport running smoothly.

June 26, 2026

I want to say that Ryan and Brianna were amazing they did everything they had to do to help me out and I want to stay there amazing and God bless them and thank you for everything you guys have done for me More

by amysantos748
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kassatly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Midstate Mitsubishi responded

We’re thrilled to hear Ryan and Brianna went above and beyond to help you. Thank you for choosing your new Mitsubishi Outlander Sport. Enjoy every journey ahead!

June 25, 2026

It's was a great experience from the start all the way to signing. Exceptional and professional staff More

by richbess07
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 25, 2026 -

Midstate Mitsubishi responded

We’re delighted our team provided professional and attentive service throughout your Ram’s visit. We look forward to assisting you again.

June 25, 2026

Easy drop off and pick up. Easy process for scheduling. Will be back again next service More

by benjamin.saviet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kassatly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2026 -

Midstate Mitsubishi responded

We’re glad to hear drop-off and pick-up went smoothly and scheduling was easy. Thank you for trusting us with your Mitsubishi service. We look forward to your next visit, and Ryan is here to assist whenever you need.

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