Michael Volkswagen
Fresno, CA
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80 Reviews of Michael Volkswagen
Buying experience Enjoyed working with Jeff Fuentes and Robert (sales manager) on our recent quest to buy a Volkswagen Touareg. They found the exact car we wanted and Enjoyed working with Jeff Fuentes and Robert (sales manager) on our recent quest to buy a Volkswagen Touareg. They found the exact car we wanted and made the experience stress free. More
Superior customer service As my title explains; the customer service, attentiveness, and knowledge of the product were superior. Anthony who was there when we arrived, asked w As my title explains; the customer service, attentiveness, and knowledge of the product were superior. Anthony who was there when we arrived, asked what we were looking for and led us right to what we were looking for and explained everything about my beetle that we needed to know. We had been dealing with Jeff over the internet and this young man was very courteous . All we can say our experience "WAS GREAT"! More
Experience was great, courteous and informative Anthony showed us everything we asked for and more. He was very friendly, courteous and informative. The whole experience was great because we never f Anthony showed us everything we asked for and more. He was very friendly, courteous and informative. The whole experience was great because we never felt pressured or overwhelmed. Anthony never pressured us to buy more than we said we could afford. He was very respectful of us which made the buying experience even better. More
VW breakdown on road trip A special thank you to Doug the service manager who went out of his way to assist us in a strange town and fix our Touareg in the quickest time possib A special thank you to Doug the service manager who went out of his way to assist us in a strange town and fix our Touareg in the quickest time possible. I could not have asked for anything more he made our issues go away painlessly. These guys are the best not the usual service centre Thanks again More
Jeff Fuentes was very attentive to our needs. We knew what we wanted and Jeff made sure that the car we wanted was available for us to purchase within a matter of days. We knew what we wanted and Jeff made sure that the car we wanted was available for us to purchase within a matter of days. More
First Car Purchase! I was just passing through the lot -- more so "window shopping", and Chris came out of the office and said hello. Asked inquisitive questions, and he I was just passing through the lot -- more so "window shopping", and Chris came out of the office and said hello. Asked inquisitive questions, and he wanted to understand what type of vehicle I was looking for. He offered a test drive, answered all of my questions, did an appraisal on my vehicle, and walked me through the process. This was the first time that I had purchased a vehicle from a dealership -- and Chris made it extremely easy. Chris wasn't "sales-ey" at all. He was conversational. Asked questions, wanted to know what I was looking for -- and how he could make that happen for me. During the paperwork process, he made conversation about hiking, and we shared pictures, and where we each would frequent. Chris was awesome, and I would definitely recommend him to anyone looking for a new vehicle. I hope to partner with him on my next car purchase, as well! More
Fast, amazing, no hassling, let me be in charge Best customer service ever, let me name my price and didn't hassle me once about it, gave me exactly what I wanted at the price I wanted. Will defini Best customer service ever, let me name my price and didn't hassle me once about it, gave me exactly what I wanted at the price I wanted. Will definitely be going through them for a long time. More
Amazing Had such a great experience everyone was very nice and welcoming. Very happy with jeffs services. :) will definitely be recommending to family and fri Had such a great experience everyone was very nice and welcoming. Very happy with jeffs services. :) will definitely be recommending to family and friends, Glad I came in. More
Return Customer! Jeff Fuentes and Rob Gershel at Michael Volkswagen were fantastic! My wife and I returned to purchase her a new 2017 Beetle and we couldn't be happier Jeff Fuentes and Rob Gershel at Michael Volkswagen were fantastic! My wife and I returned to purchase her a new 2017 Beetle and we couldn't be happier. Our salesman, Jeff, was friendly and professional. He helped us find our perfect vehicle match. We would highly recommend visiting Jeff and Rob over at Michael Volkswagen for all of your vehicle needs! More
Best deal ever! It was the best experience I ever encountered while purchasing a new car! The sales person Jeff Fuentes was professional, helpful and very kind. I wou It was the best experience I ever encountered while purchasing a new car! The sales person Jeff Fuentes was professional, helpful and very kind. I would definitely recommend anyone to purchase a vehicle from him!!! More