Michael Hohl Subaru

Excellent Experiance Everyone was so very helpful. We were on vacation with car trouble. Walked into this dealer after 5pm on Sunday. Rob Swartz was extremely helpful & ma Everyone was so very helpful. We were on vacation with car trouble. Walked into this dealer after 5pm on Sunday. Rob Swartz was extremely helpful & made the trade in of our car & purchase of a new one simple. Knowing we were on vacation & from out of town they made it very easy for us to complete this transaction quickly and not miss out on our vacation. They followed up within the next day or 2 in case we had any questions on all the features. Great group of people. We would definitely recommend them. More

Very poor service in the "service" department We have owned Subaru’s for years. We bought a new 2016 Forester from Michael Hohl after we moved to Lake Tahoe from California. It was my decision t We have owned Subaru’s for years. We bought a new 2016 Forester from Michael Hohl after we moved to Lake Tahoe from California. It was my decision to make that purchase (not my husband’s). No problems there. Then we received a recall notice for our 2013 Outback. I took the car to Michael Hohl Service Dept. It took 2 visits but they said they fixed the problem. I was not impressed with the service – especially the manner in which I was treated. Less than a year later, the problem reoccurred. I called. They said to bring the car in. The dealer is 40 minute drive (one way). I took the car in and they wanted me to pay for them to fix something that they had supposedly fixed and was under a mandatory factory recall notice. The employee was rude and condescending. It was only when my husband got involved that they told him to contact Subaru USA to get Headquarters to agree to fix the problem and then bring the car back for the repair. Only then would they look at the car and fix it. They could have told me that over the phone and saved me making the drive to the dealer. But worse is the attitude of this service department. I have other female friends that have complained about the service and the arrogant attitude of the employees towards women. I have witnessed how they treat women compared to how they treat men. They are in need of training to bring them into current times. Message to Michael Hohl and Subaru USA: I make the decisions on where money is spent in this household and it will NOT be on any new cars or any future servicing by Michael Hohl Subaru. Message to other women and anyone who has respect for women: Don’t subject yourself to unnecessary aggravation or support a business that does not treat you fairly. This is 2017, not 1950. Take your business (and your dollars) elsewhere. More

You're very lucky that Kevin Gallegos is there for us!! Mr. Hohll, Unbelievable that you have Nick Reinhardt represent your dealership. This Sales Manager displays anger and is condescending! Why is this a Mr. Hohll, Unbelievable that you have Nick Reinhardt represent your dealership. This Sales Manager displays anger and is condescending! Why is this allowed? Truly a shame ... More

Excellent experience Every one was extremely friendly. I will recommend to my friends . I was introduced to the individual's in the service development. Financial office Every one was extremely friendly. I will recommend to my friends . I was introduced to the individual's in the service development. Financial office was very helpful and spent the time to answer all my questions. More

You won't lose with this great local dealership This is our second purchase from Michael Hohl (last one in 2000)... 1st from their Subaru lot. The staff are very professional and so easy to work w This is our second purchase from Michael Hohl (last one in 2000)... 1st from their Subaru lot. The staff are very professional and so easy to work with, with absolutely zero hassle. And, it's great having them local here in Carson City. My spouse and I had no idea what car we were going to buy, and went to several dealerships checking every car/truck available (along with and dealer incentives of course). Happened to drop in at Michael Hohl Subaru, and really enjoyed driving the Outback. Our rep Rob Swartz was really great to work with, and again, there was no pressure from him, or anyone else in the dealership. Really a pleasant car purchase experience, and we highly recommend you drop by Michael Hohl. It's great to avoid the hassle with Reno dealerships! More

Way better than the dealership in Reno I started my Subaru search in Reno where I was not treated well and staff did not seem interested in making a sale to me. So, I headed down to Carson I started my Subaru search in Reno where I was not treated well and staff did not seem interested in making a sale to me. So, I headed down to Carson where the selection was much better and staff were much nicer. I found exactly the model I wanted for a great price. I worked with Kevin Gallegos and he was very nice and handled the transaction very professionally. More

Used vehicle purchase today I have purchased four vehicles from this dealership over the years. Today I was looking for a new vehicle for my son and I sought out Kevin Gallegos I have purchased four vehicles from this dealership over the years. Today I was looking for a new vehicle for my son and I sought out Kevin Gallegos as we've worked together before. I was on a tight budget and we couldn't get a deal going on a new vehicle, so Kevin recommended we go with a low mileage used one. Kevin came up with reasonable pricing and a payment I could live with all in the space of about three hours. I will return to Michael Hohl in the future, I'm sure. Also, thanks to David Chaney , Sales Consultant, who helped me with a previous sale, and Jeremy, who finalized all the documentation. More

#1 Subaru dealership in the on West Coast hands down Let's just begin with Brian Cohn (Michael HOHL Subaru Service Advisor) Hands down the most helpful person inside the store. Not only did he help guide Let's just begin with Brian Cohn (Michael HOHL Subaru Service Advisor) Hands down the most helpful person inside the store. Not only did he help guide me in the right direction with my current Subaru and possibly have my car running in better condition than when the vehicle was first purchased almost 12 years ago but he helped the most by understanding my current situation to best work for myself. My rant could go on about how impressed I am with this dealership I would have to give it #1 in America, from the mechanics to representatives I'd have to say there is no other dealership I would even take a second look at before buying a car from Michael HOHL Subaru Carson City! Thanks for making America great again! Sincerely Your Lifetime Customer More

New Car Purchase Comfortable and pleasant experience with professional staff who made the vehicle purchasing experience one that will bring me back to the dealership. Comfortable and pleasant experience with professional staff who made the vehicle purchasing experience one that will bring me back to the dealership. My 3rd purchase from Michael Hohl and a great experience. More

2018 Subaru Outback Purchase Purchased a 2018 Subaru Outback Limited today. Dealership was excellent. Price/ terms very fair. We had the pleasure of meeting Kevin Gallegos (our sa Purchased a 2018 Subaru Outback Limited today. Dealership was excellent. Price/ terms very fair. We had the pleasure of meeting Kevin Gallegos (our salesman). We explained what we wanted and our budget concerns, he worked really hard to make our dream come true. We have purchased many cars over the years, Kevin was by far the best we have every met. He assured us that any problems down the road he would be happy to help. Looking forward to many happy miles in our new vehicle. More