Michael Hohl Chevy Buick GMC Cadillac

Collin was very professional and pleasant For thirty years we’ve come to Michael Holm Thank you years we’ve come to Michael Holm Thank you More

I have a tailgate switch problem with my 2020 GMC Denali. I previously had this vehicle into another dealership, and they were unable to fix it. I complained to GM corporate, and they insisted I take it I previously had this vehicle into another dealership, and they were unable to fix it. I complained to GM corporate, and they insisted I take it to another dealer, even though the problem and rx are quite simple and clear. So, I made an appointment with Michael Hohl in Carson City. When I made the appointment (almost a month ago), I stressed that I would need a loaner vehicle AND that I could not make the appointment without one. They said that they had no immediate appointments available that would come with a loaner, but would make one for me that was about 3 weeks out. I showed up at the appointed time yesterday, and they informed me they did not have a loaner available. I then asked if they could quickly look at my vehicle while I waited, because it is a very simple problem. The service person told me it would be 4-6 hours before they would be able to look at it. I simply did not have 4 to 6 hours to spare nor had I planned for such a time investment. It took time and money to drive down to the dealership, and that time and money are now WASTED. They could have called me the day before the appointment or texted me, and let me know they were going to be unable to fulfill my request for a loaner. BUT, they did not have the courtesy to do so. This is a dealership that does not care about my time (the most important asset you and I have in the world) nor my money (probably one of the next most important assets I have). I will not patronize this dealer again. More

Nice folks. Good product knowledge. I liked that they delivered my new vehicle to me. Good product knowledge. I liked that they delivered my new vehicle to me. More

Andrew Webster have great customer service. When we initially started the process it didn’t go well so Andrew didn’t give up on the possibility of putting me in another vehicle. Thanks Andrew When we initially started the process it didn’t go well so Andrew didn’t give up on the possibility of putting me in another vehicle. Thanks Andrew More

Great customer service. Fast and reliable service. Very pleased with my car performance and timely service Fast and reliable service. Very pleased with my car performance and timely service More

Friendly , fast , and do what they say they’re gonna do. Would recommend them to everyone I know. Would recommend them to everyone I know. More

Hey JR this is Tony Gooding, Dylan’s dad, it is always a pleasure doing business with Michael Hohl Motors, simple, easy and a fair price. Looking forward to picking up Dylan’s new Canyon AT4X. See you soon pleasure doing business with Michael Hohl Motors, simple, easy and a fair price. Looking forward to picking up Dylan’s new Canyon AT4X. See you soon More

I was really happy and satisfied. With dealer ship and sales team. Thank you Craig With dealer ship and sales team. Thank you Craig More

Horrible customer service! No one wants to help, they just keep transferring you from one person to the next. Then you leave several messages to ALL the people and no one calls No one wants to help, they just keep transferring you from one person to the next. Then you leave several messages to ALL the people and no one calls you back. You ask for a supervisor and they don’t respond back either. I asked for the “owner” and that’s when someone finally knew I was fed up. I bought the car in July and I didn’t get what I needed until January. I would not recommend this dealership, they failed. More

Great service. When I came to pick it up, they even went and got it from the parklng lot and to the front door. Cost increased alittle from the last time but it i When I came to pick it up, they even went and got it from the parklng lot and to the front door. Cost increased alittle from the last time but it is worth it. More