Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
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572 Reviews of Michael Hohl Chevy Buick GMC Cadillac
Zachary my tech was very informative and helpful throughout my visit. I came in for service, tire rotation and bed liner install and they made it happen quickly. They have a nice facility with frien throughout my visit. I came in for service, tire rotation and bed liner install and they made it happen quickly. They have a nice facility with friendly staff and a nice waiting room. Joe at the desk was also very helpful throughout the process. This is the only place I'll take my trailboss. More
I have been bringing my GMC pickups here since 2010. Most recently my 2023. Things have changed with the new cars being more complex electronically. My visit yesterday reinforced my belief in this fi Most recently my 2023. Things have changed with the new cars being more complex electronically. My visit yesterday reinforced my belief in this firm. Collin and Travis were both very knowledgeable of the system I was having an issue with and outlined a clear path to correcting the problem. While I did not catch the technicians name his notes re: the repair order were clear and complete. A part is needed and I'm confident my return visit will fix my vehicle's issue. More
Took my 2021 Sierra in last Wednesday for a clunk from front suspension and reverse tilt mirror malfunction. After three full days they didn’t even fix the mirror issue even though they stated it was “rec front suspension and reverse tilt mirror malfunction. After three full days they didn’t even fix the mirror issue even though they stated it was “recalibrated”, they also said the clunk was from the struts and cross member as it has a lift, so I have to take it to the shop who installed the lift. Throughout the three days I had no communication from Troy the “service advisor”, I sent several text messages and left multiple voicemails, I eventually left a voicemail for a manager, still no call or response, I wasn’t even advised they were keeping my truck more than a day. The only saving grace is there was no charge, but yet there was nothing done to my truck. Waste of time and I was out of a vehicle for three days. I’ve been a repeat customer since 2010, this was the worst experience I’ve had at any service center. Conveniently I didn’t receive an automated request to leave a review this time either. More