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Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
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573 Reviews of Michael Hohl Chevy Buick GMC Cadillac
Worst experience I've ever came across. Sad part is my truck only has 11k miles. 90k spent on my truck and horrible service. Not only was I charged for services that didn't need to be done at the time. B truck only has 11k miles. 90k spent on my truck and horrible service. Not only was I charged for services that didn't need to be done at the time. But also took over 3 weeks to get my truck actually back. Had 1 phone call during that whole time to update me on status. Absolutely ridiculous and I will be going to Champion Chevrolet from now on in Reno. Not even all the services where done that was stated by the service tech to be done at the same time fuel and air filter. Then after I get my point across to the tech Joe tells me he can put my old fuel filter back on. Who says that to a customer. When I am trying to stay good in my warranty to keep my vehicle running properly this is what goes on. I did contact corporate office for Chevrolet and yet to hear back. Bunch of f****** excuses if you ask me . More
Our son bought his first car and it somehow got locked up on a theft/electrical issue. They were extremely knowledgeable regarding this obsure little oddity with this truck! They managed to figure it out, re on a theft/electrical issue. They were extremely knowledgeable regarding this obsure little oddity with this truck! They managed to figure it out, repaired a belt that was bad and get our teenager safely back on the road in his new-to-him truck! They didn't try to oversell extras which was very appreciated and guaranteed us as return customers! More
Great and timely service. Always a pleasure to deal with. Even under civil restrictions the team are up to the challenge of creating a great experience. Even under civil restrictions the team are up to the challenge of creating a great experience. More
Michael Hohl GM Cadillac Buick (Jeff Patterson) handled my car purchase in an extremely professional manner. He was very friendly and courteous. The Internet sales staff is extremely professional and cou my car purchase in an extremely professional manner. He was very friendly and courteous. The Internet sales staff is extremely professional and courteous. More
Our experience was hectic we purchase a truck we love the truck. it came from the detail shop still dirty salesman took it back had it fixed and had the fuel tank filled. before purchasing the truck I asked truck. it came from the detail shop still dirty salesman took it back had it fixed and had the fuel tank filled. before purchasing the truck I asked the salesman Moises to have the bumper checked there was a dent I didn’t care about but the parking sensor was damaged the mechanic said there’s no problem with it on the way home it goes off frequently it is damaged that did not make me very happy. More
Great staff! We had a wonderful experience with Tisha, the finance manager, as well as our salesman, Rich. Even the warranty representative was awesome. For the first time ever, it was a good experience the finance manager, as well as our salesman, Rich. Even the warranty representative was awesome. For the first time ever, it was a good experience buying a car. Thanks Michael Hohl. More
Enjoy the dealership and the staff, but they are very limited on the availability of trucks. Not sure if I will go back or somewhere else at this point limited on the availability of trucks. Not sure if I will go back or somewhere else at this point More
Mt Service Rep, Bill Taylor, was GREAT! He listened to my report of the problems the truck had and explained his plan to have repairs and service completed. report of the problems the truck had and explained his plan to have repairs and service completed. More
I had a transmission electrical issue with my 2019 Acadia the service department diagnosed the problem had to order the part, Joe Whitfield is very professional and knowledgeable, Suggested to me to Save the the service department diagnosed the problem had to order the part, Joe Whitfield is very professional and knowledgeable, Suggested to me to Save the battery, disconnect it if the problem took place before the part arrived. Matt More
Services are always Exceptional, makes my travels worth the trip (130 mi round trip), every time! Mr. Joe Whitfield, Service Advisor always provides professional services with quick and correct resolutions the trip (130 mi round trip), every time! Mr. Joe Whitfield, Service Advisor always provides professional services with quick and correct resolutions/Recommendations for my vehicles required services...Keep up the Great Work and customer Courtesy! More