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MetroWest Subaru - Service Center

Natick, MA

4.3
43 Reviews

43 Reviews of MetroWest Subaru - Service Center

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March 31, 2025

They were meticulously persistent in identifying and resolving my Subaru's issue. As well as, insisting with the warranty services to cover the costs. More

by Anel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Morse
March 26, 2025

Mike was great at explaining what was going to be checked for the twelve month check up and it was a big plus being able to pull in out of the rain… This place is great from sales to service. Glad we went More

by botw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike would give him 5 stars
Mar 26, 2025 -

MetroWest Subaru responded

Thank you for sharing your positive experience with Mike and the team at MetroWest Subaru! We're delighted to hear that our service met your expectations, rain or shine. We appreciate your support and look forward to seeing you again!

March 16, 2025

Griffin was wonderful and very well experience in all of my needs that pertained to my maintenance More

by Rfontana1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

MetroWest Subaru responded

Thank you for sharing your positive experience with Griffin at MetroWest Subaru!

March 06, 2025

Had a great experience at metro Subaru. Like to thank Luis for being very helpful and informative! More

by Kfwong914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 06, 2025 -

MetroWest Subaru responded

Thank you for leaving MetroWest Subaru a five-star review! We are thrilled to hear you enjoyed your experience with Luis. See you down the road!

March 05, 2025

This is an excellent dealership where they treat you with professionalism and kindness. Everyone there cares about you an and giving you the best experience you can have. More

by criserickson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

MetroWest Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that our team at MetroWest Subaru provided you with professionalism and kindness. We appreciate your support and look forward to serving you again in the future!

February 18, 2025

As always, service is excellent. It is so thorough and so well documented that I don’t even worry about it. Subaru is a great company with great cars and paired with this dealership More

by Donaldhsmith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Soloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

MetroWest Subaru responded

Hi, we really appreciate your great feedback! Thank you so much for choosing MetroWest Subaru as your first choice for service!

June 15, 2024

Good service and perfect on time waiting area nice and clean convenient and coupon for clean my car. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

MetroWest Subaru responded

Hi Nick, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 20, 2024

Service, courteousness of the entire staff, thoroughness of the diagnostics and ultimately finding the problem were all exemplary and impressive. I would return, irrespective of the distance, for any addit More

by plselter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannot recall the names but ALL were superior
February 19, 2024

After 50 years driving experience in buying, owning, and maintaining cars, I unequivocally recommend MetroWest Subaru because they have demonstrated unbelievable customer goodwill and service excellence, wi More

by Harminious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VJ Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
February 19, 2024

I can’t say enough about this place. I have professional there is no one there that is not lovely to you they fix well what they say they’re going to and you know it’s fixed correctly wi More

by albertedwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
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