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MetroWest Subaru - Service Center

Natick, MA

4.6
53 Reviews

53 Reviews of MetroWest Subaru - Service Center

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May 29, 2025

My advisor Chan was extremeky attentive and kept me informed when my car would be available for me to pick iit up. More

by Hawcookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chan
May 29, 2025 -

MetroWest Subaru responded

We're delighted to hear that Chan provided attentive service and kept you informed during your visit at MetroWest Subaru. Thank you for sharing your experience with us!

May 23, 2025

All personnel were polite, knowledgable and professional in their interaction's with me, Once again, a truly pleasant interaction withthe men at MetroWest Service!!! More

by bobd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Jackson
May 23, 2025 -

MetroWest Subaru responded

Thank you for sharing your positive experience with the team at MetroWest Subaru! We're delighted to hear that our staff provided polite, knowledgeable, and professional service. We look forward to serving you again in the future!

May 22, 2025

Very accommodating, took me right on time, kept me updated. This is my 2nd Subaru from Metro West and my 6th Subaru! I will continue at this dealership for my next Subaru as well. Sales and service a More

by Letitia LaGana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Donadio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

MetroWest Subaru responded

Letitia, we're delighted to hear that both our sales and service teams at MetroWest Subaru have consistently met your expectations. Thank you for being a loyal customer, and we look forward to assisting with your next Subaru!

May 11, 2025

Mike is fabulous and makes the whole process less psinful. He is why I use metro west subaru More

by Mark fanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike buono
May 12, 2025 -

MetroWest Subaru responded

We're happy to hear that Mike has earned MetroWest Subaru your confidence! Thanks for the stellar review, Mark.

May 08, 2025

Everyone at the Subaru dealership in Natick is friendly and helpful but Patrick and David were the ones who helped me most. They both went out of their way to help with everything I needed an suggested a More

by sawyerjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

MetroWest Subaru responded

Sawyerjo, it's wonderful to hear that Patrick and David went above and beyond for you at MetroWest Subaru. We're glad they could assist with everything you needed! Thanks for sharing your experience!

May 05, 2025

When my Subaru broke down, MetroWest, and in particular, Tylor, handled the situation calmly and expertly. He explained the source of my car’s problem in terms I could understand, and what the dealership wo More

by Jim_and_judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
May 05, 2025 -

MetroWest Subaru responded

We're delighted to hear that Tylor and the MetroWest Subaru team provided you with clear communication and expert service. Thank you for sharing your experience!

April 14, 2025

A professional service department. Friendly people who explain the service needs in detail. Purchase of my new car went through easily with Tim. He helped me with my decision to purc More

by Sjtarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ricard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Rice (sales). Mike service)
Apr 14, 2025 -

MetroWest Subaru responded

Sjtarmy, we're delighted to hear that Tim and our MetroWest Subaru team provided you with such a positive experience. Thank you for recommending us for both service and sales! Enjoy your new car!

April 10, 2025

They are very professional and they go out of there way to help you with your needs More

by robin54216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake McEvoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

MetroWest Subaru responded

We are grateful to have earned your business, Robin. Thanks for taking the time to leave us a review! - The MetroWest Subaru Team

April 06, 2025

We had a wonderful experience at MetroWest Subaru, thanks to Mike Buono who truly made all the difference, he welcomed us with a smile and was extremely helpful. It was great working with him. More

by irisr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Buono
Apr 07, 2025 -

MetroWest Subaru responded

We're delighted to hear that Mike made your experience at MetroWest Subaru a memorable one, Iris! Our team is committed to providing exceptional service, and it's wonderful to know we hit the mark. Thank you for choosing us!

April 03, 2025

Great Dealership. Chan was great! He kept me informed with the service progression. Will definately use the service dept agsin. Thank you More

by lml722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

MetroWest Subaru responded

Thank you for the wonderful feedback! We're glad to hear Chan kept you informed and that you'll be returning to MetroWest Subaru's service department. We appreciate your support!

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