Matt Donadio

Marc Soloway is our salesman. He listened to us and provided all the information we needed. No pressure just pure customer satisfaction. I have always hated buying a car. Marc mad He listened to us and provided all the information we needed. No pressure just pure customer satisfaction. I have always hated buying a car. Marc made our experience exceptional fantastic. He got us a good dealer discount, good rebate, a fair trade in, Provided an OTD with details that clearly outlined all the items. There was some vehicle changes out of his control but he maintained the options we required on the one we received, kept us in the loop all the way. Receivership of the vehicle he reviewed the car setup and features with me, handled registration, plate change, an other little things that made our experience first class and everything ready for us to take the vehicle home. We had conversations with the sales manager Chris Sargent who made promises that he followed through on. Made sure we knew to contact him should we have any issues, problems, or needed information. Marc, Chris, Brett, Jon are dedicated to providing extraordinary customer service and 100% customer satisfaction. In their efforts to uphold those commitments, they appreciate and welcome any feedback regarding their process. Fantastic communications, extremely professional and respectful communications are the highest I have ever seen. We have had 4 leases, 1 new 2026 Outback limited bought and lease buyout from MetroWest Subaru. They have serviced the cars as well. Excellent service department. We have had many years of experience with them. Friendly, fast, polite and great communications. Their waiting areas are comfortable, clean, with refreshments always. Continued communications. Brett Fox F & I Manager Worked with us to find the right warranty, extended warranty, maintenance contract, etc for both the 2026 & 2024 outbacks. He hit our targeted costs and coverages. Explain each and answered all our questions, including ones called in later. Later Jon Kent helped us get money credited for a Warranty change since Brett was off that day. Another salesman sent me pictures of my new car when it came in. Just another example how MetroWest employees go the extra yard for customer satisfaction. A True team effort in every way! Subaru should be extremelyvproud of MetroWest Subaru in Nadick MA. A place that totally puts their customers first above all else! Excellence in service and work, providing the best customer service I have ever seen! True team effort! Marc Soloway helped us figure out the options with our lease, provided a test drive that sold me on my next car the 2026 Subaru Outback Limited. We ended up buying the lease out on the 2024 and bought the 2026 Subaru Outback Limited. A total win win. I recommend Marc Soloway to anyone wanting to buy or lease a new car or used one! Honest, no pressure, provides you with all the information needed to make a wise choice. His work at MetroWest and his personal support of his community, going the extra yard with his customers makes him the number one choice for your salesman. MetroWest Subaru is AAA rated in my book! Sales, finance, service, parts, the whole team keep up the great work! Be proud of what you do! Best of the best! Bill Brown More

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Excellent service and polite individuals made this an enjoyable experience. I highly recommend Metrowest Subaru for your automotive needs enjoyable experience. I highly recommend Metrowest Subaru for your automotive needs More

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Very accommodating, took me right on time, kept me updated. This is my 2nd Subaru from Metro West and my 6th Subaru! I will continue at this dealership for my next Subaru as well. Sales and service a updated. This is my 2nd Subaru from Metro West and my 6th Subaru! I will continue at this dealership for my next Subaru as well. Sales and service are excellent! More

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I bought my first Subaru in March and I am delighted. I knew that the Forester comes in a silver color, which is the color that I wanted. Rafael Wong, our sales consultant, searched for a similar Forester I knew that the Forester comes in a silver color, which is the color that I wanted. Rafael Wong, our sales consultant, searched for a similar Forester in a different color and we did a test drive. He patiently explained how to use the icons on screen and answered all my questions. When we made our decision, the buying process was easy and efficient. The add-ons had to be installed and I came back to pick up the car another day. I recommend MetroWest Subaru! More

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An excellent dealership with sales and service that are top notch. Highly recommend to new or existing buyers. top notch. Highly recommend to new or existing buyers. More

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When other Subaru dealerships told me they couldn’t get me the car I wanted, Carol Tule and Jeff at MetroWest Subaru worked hard to get one for me, and they delivered! I was very happy with the financing p me the car I wanted, Carol Tule and Jeff at MetroWest Subaru worked hard to get one for me, and they delivered! I was very happy with the financing process as well (John Kent), and Matt Donadio taught me all about how the car works. Everyone was very friendly, and they reached out to me regularly to keep me informed during the entire process. I was very happy with my experience at MetroWest Subaru and highly recommend it. More

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Love my new Subaru Forester! Matt answered all of my questions to help me decide which Subaru is best for me and my needs. He was friendly and easy to work with. I will definitely Matt answered all of my questions to help me decide which Subaru is best for me and my needs. He was friendly and easy to work with. I will definitely send people to see Matt! More

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Great experience! Must say I was stressed over the thought of car shopping... but I had the best experience @ Metrowest Subaru. Matt Donadio was so straight forward & h Must say I was stressed over the thought of car shopping... but I had the best experience @ Metrowest Subaru. Matt Donadio was so straight forward & honest!(not words I ever associated with car salesman). I am so happy with my new Forester! The whole process was so much easier than I envisioned! I absolutely recommend this dealership! & ask for Matt. More

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Gratitude I called this dealer and within hours they were able to understand my need and unique situation. Nick in office and Matt Donadio at sales were amazing I called this dealer and within hours they were able to understand my need and unique situation. Nick in office and Matt Donadio at sales were amazing and very helpful. Very kind, family oriented people. I would recommend this dealership to all my friends. With heart felt gratitude, Reetu More

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Great service. Great environment. Great cars. Matt is a down to earth, competent, knowledgeable salesman. He was 100% oriented to learning about what I needed, and focused on selling me that, and Matt is a down to earth, competent, knowledgeable salesman. He was 100% oriented to learning about what I needed, and focused on selling me that, and nothing else. He answered all of my questions thoroughly and articulately. After having looked for a subaru in the LA area, I met 4-5 different dealerships. I totally prefer Matt's style to those of all of the other folks I connected with in LA. In those other cases, I felt as if they were trying to get me to upgrade, be more consumeristic than I wanted to be. Matt embodies what I had imagined a subaru dealer would be like. Consistent with the Subaru brand. Solid. Dependable. High performing. Mike and the others were welcoming and shared in a quality of environment in which I felt welcome as a person, as well as a customer. More

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