MetroWest Subaru
Natick, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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We did a lot of research prior to visiting MetroWest and had a good idea of the car we were looking for, a 2011 Outback. We were referred to Matt Donadio, one of the sales representatives at MetroWest. had a good idea of the car we were looking for, a 2011 Outback. We were referred to Matt Donadio, one of the sales representatives at MetroWest. From the beginning, Matt was very easy going. He made us feel comfortable and listened to what we were looking for. While we knew we wanted the Outback, there were many trims and options to choose from. Matt was VERY patient and did a great job explaining the differences between them. His knowledge of the car was extensive and really helped to finalize our decision. In the end, we got the car we wanted, the color we wanted, the features we wanted - all for a great price. Throughout the process we also worked with Jake who was very pleasant. VJ, the sales manager, was also great to work with. Even the financing process was simple. Jonathan was straightforward, informative, and got us a better rate than we expected! Overall our experience at MetroWest Subaru was great. We highly recommend Matt Donadio to anyone looking for a Subaru. More
I did a great deal of research on the car we wanted (2011 Outback 2.5i Limited with Moonroof and Navigation System) prior to visiting dealerships. I went to a dealership that came highly recommended. I then Outback 2.5i Limited with Moonroof and Navigation System) prior to visiting dealerships. I went to a dealership that came highly recommended. I then communicated with Metrowest via email and was shocked that the price they gave me without ever having met was significantly less than the first dealer. When we went it, Marty Ross was easy to deal with. We negotiated a deal in about 5 minutes. He told me the car would take about 4-6 weeks to be delivered. The car arrived 10 days later. Delivery was simple and efficient. I would definately recommend this dealership to anyone. More
I had a great experience purchasing my 2011 Impreza sedan from MetroWest Subaru. They did a straight up deal with me from start to finish. I had requested prices online from four local dealerships. I visited from MetroWest Subaru. They did a straight up deal with me from start to finish. I had requested prices online from four local dealerships. I visited MetroWest first because they had given me the lowest price. Though I was skeptical when I walked in, I met Sam, the Sales Consultant, who said he would sell me the car for the price they had quoted. I was surprised but was not ready to commit at the moment because I wanted to check around. Sam introduced me to V.J., the Sales Manager, who assured me that the deal was what it appeared to be, and then they let me walk out the door with no pressure. I greatly appreciated that. I visited another dealership in my own back yard and was basically dismissed because I was not ready to do the deal then and there. I did some further checking via e-mail, based on the price that MetroWest had committed to, and determined that I was going back the following day. They knew I was not looking for any options, so they did not push any. We discussed a figure for my trade, which was a 12 year old car with 160,000 miles on it. They gave me what I felt was a fair price. I already had my own financing, so they weren't getting any benefit from that. We signed the deal. They found me what I wanted and I picked up my new car a week and a half later. They were all gracious and respectful throughout the process, a real pleasure to do business with. More
This was the easiest auto purchase of my life. I initially contacted the dealer over the internet and they were extremely responsive. Within a day I had a great quote and started shopping the other initially contacted the dealer over the internet and they were extremely responsive. Within a day I had a great quote and started shopping the other dealerships in the region; the price on my 2011 Outback was fantastic. My saleman Jeff, took care of everything and kept the dialog open. I even made a last minute request by changing the color. They went out and found the exact car and honored the original price. They even arranged financing below my credit union, and the entire purchase transaction took only 40 minutes. Like I stated earlier the best car purchasing experience I have ever had. More
Had a wonderful sales experience at Metrowest Subaru. From the initial contact to a very thorough delivery of my new Subaru Legacy, it was first class all the way. Josh was great and couldn't be nicer a From the initial contact to a very thorough delivery of my new Subaru Legacy, it was first class all the way. Josh was great and couldn't be nicer and more genuine. If you are looking for a more personal experience when shopping for a Subaru this is the place to go! More
My husband and I had a fantastic experience purchasing our new 2011 Subaru Forester Touring edition through Metrowest! It was honestly the most hassle free car purchasing I had ever experienced! We shop our new 2011 Subaru Forester Touring edition through Metrowest! It was honestly the most hassle free car purchasing I had ever experienced! We shopped around for prices, and when we found that Metrowest had the particular model and color car that we were interested in, we brought the lowest price that we had been quoted to them, hoping that they would match it or beat it. They not only matched the price without ANY haggling, they gave us special touches that I really wanted added to the car, such as a rear spoiler, for invoice cost. Also, my car was being shipped in from where it was being manufactured. Though I was told early on that the dealership would have no idea of when the car would actually arrive to port, Marty made it a point to send me emails just keeping me updated on news on arrival of the car. He was so helpful! Everyone at Metrowest was a dream to work with, and Marty Ross, the sales person we worked with was very down to earth, personable, and just overall GREAT! Of all 3 dealerships that we went to (Clay in Norwood and Quirk in Braintree), Metrowest was the first one that actually had salesmen who werent pushy and irritating, just really down to earth and honest. My husband and I could not believe how easy setting up the deal was, and we were both so comfortable with the entire team at Metrowest, that we will definitely be return customers in the future! More
This dealership was fantastic! Matt donadio was extremely knowledgable and made me feel comfortable, not pressured. I was driving away in my new used car in no time and the price was very reasonable. It was knowledgable and made me feel comfortable, not pressured. I was driving away in my new used car in no time and the price was very reasonable. It was just want i wanted. I would highly recommend this dealership and suggest you see Matt when you get there. More
MetroWest Subaru was a great dealership to work with in buying my new car. They are the closest to where I live so I went there first, but I also checked out a couple other Subaru dealers for comparison. I buying my new car. They are the closest to where I live so I went there first, but I also checked out a couple other Subaru dealers for comparison. I ended up sealing the deal at MetroWest because they were the best! Everyone I dealt with at MetroWest Subaru made my car buying experience pleasant and thoughtful instead of painful, or even scary! I was prepared and had done all my research, and when I stepped into MetroWest Subaru I was promptly greeted by Tony C who was very friendly and knowledgable. We went on a test drive and he was very patient and pointed things out that I might have missed. He genuinely made sure that I was happy with all aspects of the car buying experience. Really I couldn't have asked for anything more. We went over all the options available and negotiated a fair price. He was easily accessible by phone if needed and explained everything very clearly. I have visited many of the different car dealerships in this area and by far Tony was the best sales person I have met, and I am really happy with the car I purchased. I plan on returning for service as needed, and I would definitely recommend MetroWest Subaru. More
I chose MetroWest Subaru primarily because of proximity to my home. My first impression visiting the dealership was extremely positive and subsequent visits, phone calls, etc. continued that first experie to my home. My first impression visiting the dealership was extremely positive and subsequent visits, phone calls, etc. continued that first experience. I have nothing but good things to say with respect to the purchasing process. I always felt that I was being helped to purchase a car rather than the old traditional “being sold a car” approach I had experienced at other dealerships. Congrats! This actually makes buying a car enjoyable. I worked with a representative named Tony. Tony was cordial, knowledgeable, and patient - always quick to get back to me with answers to my numerous questions. All of the others that I interacted with, either on the phone, or in person, were equally pleasant. My wife and I were initially undecided on which model we wanted – multiple test drives helped us finalize this decision. Special thanks to Marc who coordinated the second set of test drives, and also Matthew, VJ, and Jonathon. I had done a lot of online research on features and prices. I was expecting a long negotiation, but was pleasantly surprised when they beat my best offer by quite a lot. I was also impressed with the discussion with the financial specialist. Very organized, efficient, knowledgeable, and totally non-pushy. All in all, I was impressed with MetroWest dealership, the purchase process, and especially the people. More
I just bought my third Subaru. The first, a 98 Legacy, I I just bought my third Subaru. The first, a 98 Legacy, I traded when I bought number 2, an 2004 Subaru Forester XT. I bought a 2011 WRX this wee I just bought my third Subaru. The first, a 98 Legacy, I traded when I bought number 2, an 2004 Subaru Forester XT. I bought a 2011 WRX this week. I began servicing my first Subaru at Metro West when I moved to the area in 1993 (it was Natick Subaru then.) I have always been pleased with the service there. Mike Sheehey, the service manager, is never too busy to answer a question for me. Sean and the other mIke in service are also very helpful. Also they are very generous with a loaner car if I need to leave the car all day. When it was time to think about a new car, there was no reason not to try Metro West first. Since then, it is the only place I would shop. I bought my 04 and the 2011 from Sam Mayer becuase he is very easy to deal with. When I buy a car, I do not like to be rushed. In fact I may visit Sam multiple times before I feel ready. Sam never rushes me, always treats me with respect, and I feel want to meet my needs. I always make a point of chatting with him about cars in generla when I go in for service. I highly recommend Metro West Subaru. More