MetroWest Subaru

Picked up my new Forrester today. My salesman Jeff Ricard was wonderful. He was helpful, knowledgeable and did not pressure me. Jake and V.J. also great. I am very happy and will refer my friends and family was wonderful. He was helpful, knowledgeable and did not pressure me. Jake and V.J. also great. I am very happy and will refer my friends and family to Metro west Subaru! Thanks, C. Hogan More

If you are looking for a car dealership that has real people helping you get a new car, this is the dealership! They give you plenty of time and info people helping you get a new car, this is the dealership! They give you plenty of time and info More

Josh was a pleasure to deal with. Laid back, knew his stuff. Checked in but never pushy. Gave me plenty of time and space for my test drive, even letting me take a vehicle overnight to help me break the stuff. Checked in but never pushy. Gave me plenty of time and space for my test drive, even letting me take a vehicle overnight to help me break the tie with a Legacy and an Accord. More

The entire experience at MetroWest Subaru was excellent. My Sales Rep. was Josh Geller. Josh knows his product better than any salesperson I've ever encountered. He's a laid-back guy who won't waste your ti My Sales Rep. was Josh Geller. Josh knows his product better than any salesperson I've ever encountered. He's a laid-back guy who won't waste your time or play games or pressure you in any way. His consultative sales style comes naturally, and doesn't fit any negative stereotype that exists in the auto/sales industry. The Sales Manager (or maybe he is General Manager) was named V.J., and he is as much a gentleman and professional as Josh is. And the Finance Manager, Mary, is great also. And the service department's Sean Fitzpatrick is another asset to the dealership. Big thanks and much appreciation to this fine Subaru dealer. More

Everyone we worked with was extremely polite, helpful, and knowledgable. I would definitely recommend the dealership to anyone looking to buy a Subaru. Josh G was excellent, and we would definitely return and knowledgable. I would definitely recommend the dealership to anyone looking to buy a Subaru. Josh G was excellent, and we would definitely return to him, if we were looking to purchase another Subaru. We are also super happy with our Subaru Forester so far! More

The Salesperson, Tony Chahwan, made this purchase a real pleasure--no pressure, but a lot of information. A great guy to work with and one I'd recommend to others. pleasure--no pressure, but a lot of information. A great guy to work with and one I'd recommend to others. More

Sam was great to work with -- no pressure, straightforward, and I think I got a fair deal. I walked in, told him what I was interested in, and he immediately showed me what was available on t straightforward, and I think I got a fair deal. I walked in, told him what I was interested in, and he immediately showed me what was available on the lot (I was looking to buy very soon, as my old car was dying). Not pushy in the least, I felt very comfortable dealing with him. More

Marc Soloway, our sales person, was wonderful to work with. We had issues with the delivery of our car, first a delay in actually getting it (our initial purchase was stuck at the port, but Marc found us with. We had issues with the delivery of our car, first a delay in actually getting it (our initial purchase was stuck at the port, but Marc found us a dealer trade) and then some minor damage to the car occurred just prior to final delivery. Marc stayed with the issues and followed up with us on a regular basis, and demonstrated how much he cared. It's one thing when everything goes smoothly, when everyone on both sides is "happy". But when things go awry, that's when service counts, and at the end of the day we know that we had the right guy in Marc working with us. We will recommend him to anyone considering a new or used car purchase. More

Fantastic experience. It is so rare to find a sales person that enjoys the job as much as Jeff. He is very personable and enthusiastic. I had my first Subaru from MetroWest 11 years ago, and came back person that enjoys the job as much as Jeff. He is very personable and enthusiastic. I had my first Subaru from MetroWest 11 years ago, and came back again. Everything was done promptly, with great care. More

The salesman was not friendly and was more pushy than the other dealers I worked with, but he offered me the best price for the car I wanted. I put a deposit on the car. He accepted it and withdrew the mon other dealers I worked with, but he offered me the best price for the car I wanted. I put a deposit on the car. He accepted it and withdrew the money from my account. The next day he contacted me to say even though he filed the paperwork and took my money, his dealership sold the car to someone else. He offered me a different car, one I didn't want, for the same price he had quoted previously. I complained to him that it was not right to promise me a car he couldn't deliver, and it even worse to fill a contract, take my money, and then try and sell me a different car. He was unapologetic so I spoke to his manager, who quickly turned hostile. The manager shouted at me, told me to take my deposit back, and get out of his dealership. I spoke to every Subaru dealership in the Greater Boston area, and I don't recommend MetroWest Subaru to anyone. I am completely unsatisfied with their customer care, their service, and their work. They did give me the best quote on the car I wanted, but they failed to deliver the car. There are many Subaru dealerships in the area, and I recommend them all over MetroWest Subaru. More