MetroWest Subaru
Natick, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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Everyone we worked with was extremely polite, helpful, and knowledgable. I would definitely recommend the dealership to anyone looking to buy a Subaru. Josh G was excellent, and we would definitely return and knowledgable. I would definitely recommend the dealership to anyone looking to buy a Subaru. Josh G was excellent, and we would definitely return to him, if we were looking to purchase another Subaru. We are also super happy with our Subaru Forester so far! More
The Salesperson, Tony Chahwan, made this purchase a real pleasure--no pressure, but a lot of information. A great guy to work with and one I'd recommend to others. pleasure--no pressure, but a lot of information. A great guy to work with and one I'd recommend to others. More
Sam was great to work with -- no pressure, straightforward, and I think I got a fair deal. I walked in, told him what I was interested in, and he immediately showed me what was available on t straightforward, and I think I got a fair deal. I walked in, told him what I was interested in, and he immediately showed me what was available on the lot (I was looking to buy very soon, as my old car was dying). Not pushy in the least, I felt very comfortable dealing with him. More
Marc Soloway, our sales person, was wonderful to work with. We had issues with the delivery of our car, first a delay in actually getting it (our initial purchase was stuck at the port, but Marc found us with. We had issues with the delivery of our car, first a delay in actually getting it (our initial purchase was stuck at the port, but Marc found us a dealer trade) and then some minor damage to the car occurred just prior to final delivery. Marc stayed with the issues and followed up with us on a regular basis, and demonstrated how much he cared. It's one thing when everything goes smoothly, when everyone on both sides is "happy". But when things go awry, that's when service counts, and at the end of the day we know that we had the right guy in Marc working with us. We will recommend him to anyone considering a new or used car purchase. More
Fantastic experience. It is so rare to find a sales person that enjoys the job as much as Jeff. He is very personable and enthusiastic. I had my first Subaru from MetroWest 11 years ago, and came back person that enjoys the job as much as Jeff. He is very personable and enthusiastic. I had my first Subaru from MetroWest 11 years ago, and came back again. Everything was done promptly, with great care. More
The salesman was not friendly and was more pushy than the other dealers I worked with, but he offered me the best price for the car I wanted. I put a deposit on the car. He accepted it and withdrew the mon other dealers I worked with, but he offered me the best price for the car I wanted. I put a deposit on the car. He accepted it and withdrew the money from my account. The next day he contacted me to say even though he filed the paperwork and took my money, his dealership sold the car to someone else. He offered me a different car, one I didn't want, for the same price he had quoted previously. I complained to him that it was not right to promise me a car he couldn't deliver, and it even worse to fill a contract, take my money, and then try and sell me a different car. He was unapologetic so I spoke to his manager, who quickly turned hostile. The manager shouted at me, told me to take my deposit back, and get out of his dealership. I spoke to every Subaru dealership in the Greater Boston area, and I don't recommend MetroWest Subaru to anyone. I am completely unsatisfied with their customer care, their service, and their work. They did give me the best quote on the car I wanted, but they failed to deliver the car. There are many Subaru dealerships in the area, and I recommend them all over MetroWest Subaru. More
We bought a new Subaru Impreza here. Everyone was very nice but also reasonable. They didn't try to sell us things we didn't want and they gave us a fair price for our trade-in. nice but also reasonable. They didn't try to sell us things we didn't want and they gave us a fair price for our trade-in. More
I came into the dealership hoping to just purchase a new vehicle, I ended up with both an amazing buy, but the reliability and satisfaction of a subaru, and wanting to be returning to the dealership for all vehicle, I ended up with both an amazing buy, but the reliability and satisfaction of a subaru, and wanting to be returning to the dealership for all necessary work. More
Great experience! Marc was sensitive to the fact that I had little time and very effective. It was a very easy and pleasant experience. I would definitively recommend this dealership! had little time and very effective. It was a very easy and pleasant experience. I would definitively recommend this dealership! More
As an unexperienced new car buyer, Tony Chahwan had lots of patience with me. He showed me all the possible options that were available and had me test drive whatever I wanted. He was extremely helpful an of patience with me. He showed me all the possible options that were available and had me test drive whatever I wanted. He was extremely helpful and professional. In my search for a new car, I went to several dealerships and by far Tony clinched the deal for me to purchase a Subaru from Metrowest. Also VJ, the Sales Manager took the time to explain all the options and I feel that I received a good deal. If you are in the market for a new car, I would highly recommend this dealership and more important Tony - A+ salesman!! We went in to buy one car and it ended up that my boyfriend also bought a Legacy because he was so impressed with the car, the dealership and the staff. They were wonderful to work with and made it rather fun - go there if you are in the market for a vehicle - new or used - you won't be disappointed. More