
MetroWest Subaru
Natick, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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excellent salesperson Great experience leasing a car from Marc Soloway. He was very helpful but no pressure and he was responsive whenever we needed to ask him a question. Great experience leasing a car from Marc Soloway. He was very helpful but no pressure and he was responsive whenever we needed to ask him a question. He comes highly recommended! More
Awesome experience! I had a good experience with the sales person Matt on 10/7! I love my XV Crosstrek! He explained everything to me on the vehicle before I drive off! I had a good experience with the sales person Matt on 10/7! I love my XV Crosstrek! He explained everything to me on the vehicle before I drive off! More
Went in with my truecar price, and left with my new car. Very helpful and responsive when contacted about a new vehicle. Team made everything go very smooth and painless with financing and negotiating a pric Very helpful and responsive when contacted about a new vehicle. Team made everything go very smooth and painless with financing and negotiating a price. I would definatley go back to buy another car. Thanks Jeff More
Waste of time Horrible experience, nobody ever returns your calls... The salesman was cold and unenthusiastic to sell us the car.., not to mention they offer pennie Horrible experience, nobody ever returns your calls... The salesman was cold and unenthusiastic to sell us the car.., not to mention they offer pennies to the dollar on your trade compared to other dealerships. Also don't expect to get in and out quick, they clearly are understaffed and the staff they have don't care about u unless u want to pay sticker price. Huge dissapointment More
Leasing Experience at Metrowest Subaru I was very favorably impressed by the efficient, thorough, glitch-free process when I traded in my Jeep Grand Cherokee for a 2016 Forester Limited. I I was very favorably impressed by the efficient, thorough, glitch-free process when I traded in my Jeep Grand Cherokee for a 2016 Forester Limited. I dealt with Josh Geller, who answered all of my questions on the spot, managed the process from start to finish, and kept me informed at each stage of the process. This has been the best car leasing experience I have had in my 60 years of driving! And, when the paperwork was finished, Josh got me up to speed on the software applications, and got my cell phone wired into Bluetooth for hands-free phone connectivity while on the road. In sum: efficient process, fair, upfront negotiation with flexibility, and very friendly team. More
purchase of certified used Outback I am very pleased with the service I received from Ed Cooperstein. The purchase was pretty straightforward, but there was no pressure or push back if I am very pleased with the service I received from Ed Cooperstein. The purchase was pretty straightforward, but there was no pressure or push back if I wanted to test drive a different vechicle. Additionally, there was a problem with the brakes pulsating after I had the car for a few days. Ed was very helpful in having the service department call me and get me in for an appointment. The service went smoothly and folks were up front about the issue and fixed it right away. Basically within the timeframe it was promised. More
Excellent customer service! Ed Cooperstein is the best of the best! Just bought my very first subaru through him. He had me test drive a few before buying to make sure we found t Ed Cooperstein is the best of the best! Just bought my very first subaru through him. He had me test drive a few before buying to make sure we found the perfect fit. Does not play around! Thank you, Ed More
Honest, quality dealership and staff Our recent experience of learning about Subaru's, then driving one, and ultimately buying a Forester was excellent. It was made even more so by Ed Coo Our recent experience of learning about Subaru's, then driving one, and ultimately buying a Forester was excellent. It was made even more so by Ed Cooperstein. Ed was down-to-earth, knew his product thoroughly, and was very patient with us throughout the process. We are pleased with how the whole transaction was conducted, and will highly recommend Ed, and the dealership, to friends. More
Extended warranty scam. The finance dept was high pressure to buy the extended warranty. I was told the only way I could get a lower interest rate was to spend $2,500 for the The finance dept was high pressure to buy the extended warranty. I was told the only way I could get a lower interest rate was to spend $2,500 for the extended warranty I got so frustrated I walked out. The next day I found out he ran my credit app 15 times which lowered my score 29 points. More
Not so wealthy people buy cars too I was treated poorly. I was up front about what I could afford, and mocked. It ended with the salesman walking away, no goodbye. I was left standing i I was treated poorly. I was up front about what I could afford, and mocked. It ended with the salesman walking away, no goodbye. I was left standing in the showroom, thinking he might be coming back. I was wrong. Strangely enough, I did lease a Subaru at Patrick Subaru in Shrewsbury offering the same payment and $ down as I did at Metrowest. I guess they only want people who are wealthy, or appear wealthy. More