MetroWest Subaru

Great experience! I just purchased a 2016 Subaru Forester from Marty Ross at MetroWest Subaru! I had a terrific experience and the process was easy and low pressure! Ma I just purchased a 2016 Subaru Forester from Marty Ross at MetroWest Subaru! I had a terrific experience and the process was easy and low pressure! Marty is very thorough and explained the differences between car models. He asked great questions which helped me narrow down the specific trim level and package that was best for me. I definitely recommend MetroWest Subaru and Marty! More

Great people! Thank you to Metrowest Subaru, and particularly to Marc Soloway, for helping me get my new beautiful and fun blue sparkly Impreza! I was not really l Thank you to Metrowest Subaru, and particularly to Marc Soloway, for helping me get my new beautiful and fun blue sparkly Impreza! I was not really looking to turn in my prior wonderful red impreza before my lease ran out in December, but I received an invitation from Metrowest Subaru to stop by the dealership on a particular Saturday in February to see what deals they had to offer, and Marc helped me to decide to swap cars early! He is a very knowledgable but low-key salesman, and he helped me "do the math" and realize that I would be making a good financial decision and get a new 2016 Impreza now. I appreciated all of the nice people at this dealership (in general, I find Subaru people to be nice people), and I am very pleased with my new car. Thank you Marc Soloway, and Metrowest Subaru. Deb G. More

Easy, friendly car buying experience w/ Jeff Ricard If you are in the market for a Subaru, look no further than MetroWest Subaru in Natick. On a recent Saturday in early February, we set out to find my If you are in the market for a Subaru, look no further than MetroWest Subaru in Natick. On a recent Saturday in early February, we set out to find my wife a new Outback. After doing our pricing homework, driving around to couple of other dealerships, and getting some run around at a dealer you hear advertise quite a bit on the radio (not MetroWest!) we finally got the deal we wanted in Natick…we should have stopped at MetroWest first and saved ourselves 6 hours of our Saturday. Jeff Ricard assisted us with the sale and was very helpful and is an all-around good guy, plus is a Pearl Jam fan as an added bonus. We were pushing for an aggressive price, and Jeff got the deal done on our behalf and with a smile the whole time. The car we purchased was in transit from the factory, and Jeff kept us posted on its status from the time we put down our deposit until its arrival at the dealer a few weeks later. We picked up the car on a busy Friday afternoon at the dealer. Jeff took about an hour with us going through the various features the car offers so we knew how everything worked. I think that demonstrates that he is a stand-up guy and is committed to helping his customers after making the sale. Upon delivery, the new car was found to have a minor scratches on the windshield. Rather than try to hide it or explain away the problem, MetroWest proactively ordered new OEM glass, scheduled replacement a couple of days later, and set us up with a free loaner for the day. The problem was quickly fixed with zero drama. In my car buying experiences, post-sale service is the true test of how solid the dealer is, not how accommodating they are while parting you from your money. So, if you need a new car, go see Jeff Ricard at MetroWest. Once I save enough pennies I will be returning for an STI! More

Great experience Marc was extremely helpful and patient with us while shopping for our new outback. He even helped us find a new model still at port that met all of ou Marc was extremely helpful and patient with us while shopping for our new outback. He even helped us find a new model still at port that met all of our requirements. Will definitely buy from Marc again when we need another Subaru. More

Good experience with Matt Donadio of Metrowest Subaru I'll start by saying that Metrowest got us in the door in the most painless way of all the dealers I worked with - and I had looked at and visited 7 I'll start by saying that Metrowest got us in the door in the most painless way of all the dealers I worked with - and I had looked at and visited 7 Subaru dealers in town. They immediately matched and lowered the price I was asking for on the phone - that's all it took to get me in the door. Next up, Matt Donadio of Metrowest Subaru was the sales person we worked with. He was very professional, courteous and thorough. And most importantly, he came across as an honest guy (for example, when he said "All you can get for your trade-in is $100", I believed him enough to not push it). He made our experience very pleasant. I definitely recommend him and the dealership overall. More

Good experience buying a Forresterfrom Marc Soloway I found Marc wonderful to work with. He is forthcoming with information, even with gentle suggestions, but he is not pushy and helps keep a stressful I found Marc wonderful to work with. He is forthcoming with information, even with gentle suggestions, but he is not pushy and helps keep a stressful process smooth and relaxed. I regret having consulted True Car for, in my experience, they do nothing but pass on your interest in a car to local dealers, charging them for that information. So I felt bad I had wasted Metro West Subaru's money while gaining nothing. So far our service experience has also been excellent and I must say, for someone who really just wants a car to work, I DO actually love my Subaru. I recommend the car, dealership, and Marc Soloway, in a heartbeat. More

Had a noise - Adam helped! Had one of those noises no one could figure out. I was getting stressed. Adam Dufresne took a lot of time to help get everything figured out, now I am Had one of those noises no one could figure out. I was getting stressed. Adam Dufresne took a lot of time to help get everything figured out, now I am noise free, thank you. More

My first brand new car. I just purchased my first brand new car in my life. And I'm a first time Subaru owner too. I did my research on cars and dealerships ahead of time. I I just purchased my first brand new car in my life. And I'm a first time Subaru owner too. I did my research on cars and dealerships ahead of time. I chose MetroWest for location and because of good ratings. It did not disappoint me! I worked with Nick Berthiaume and he was very helpful from the beginning. As mentioned by other customers, it was important for me to not feel pressured. And he Nick was great, he knowledgeable, gave me options, ideas and was in constant touch during the whole process. He answered questions and looked for solutions to situations that we encountered while trying to find the specific car/model I wanted. I'm very pleased with all the purchasing experience and highly recommend Nick and MetroWest. More

First Time with No Stress After more than 149,000 miles, my commuter car of eight years gently said goodnight. It was completely paid off and initially when I purchased it After more than 149,000 miles, my commuter car of eight years gently said goodnight. It was completely paid off and initially when I purchased it, I had my husband do all of the legwork for finding, negotiating, and organizing the purchase. Truth is, just the IDEA of car shopping brought on such stress and anxiety for me, that I did anything and everything I could to avoid it. But, as fate would have it, I found myself at MetroWest just a few days after parting ways with my old car. From the moment I walked into the dealership and met General Manager VJ Donnelly and Sales Associate, Jeff Ricard - I truly had a corrective experience. Thoughtful, intelligent, and kind - these professionals NEVER allowed a hint of anxiety to creep into the experience. In what felt like no time at all they worked with me to find exactly what I wanted in the exact budget I walked in with. Now in my new 2016 Impreza I am not only confident that my family and I are safe and secure in our new ride, but I'm confident in knowing EXACTLY where I can go to be treated like a truly valued partner. More

Excellent experience at MetroWest We worked with Nick Berthiaume at MetroWest and bought a new Subaru Forester. We were delighted with the entire experience. Nick is very knowledgeab We worked with Nick Berthiaume at MetroWest and bought a new Subaru Forester. We were delighted with the entire experience. Nick is very knowledgeable and and his style is "no pressure" which is a welcome change from prior car buying experiences. Nick spent nearly an hour going over all the features of our new Forester which was very helpful. We're delighted with our new car, with Nick and his team at MetroWest. More