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MetroWest Acura
Framingham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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WE were very pleased with the fact that there was no pressure. Dan was extreamly helpful with answering our questions about the Hundai Tucson we ultimately purchased. We did check other dealerships to pressure. Dan was extreamly helpful with answering our questions about the Hundai Tucson we ultimately purchased. We did check other dealerships to do some comparison shopping, and Dan didn't try to sway us in any way, other than to say that he would be happy to help us when we came back. This is the third car we have purchased from this dealership and we would and have recomended it to others. My father in-law actually purchased a car from you guys about 5 years ago, and he too was very pleased with the way he was treated. More
Jack Marshall was a pleasure to deal with at Herb Connolly Acura. He is a consumate professional and displays excellent customer service skills. Jack was knowledgeable, courteous, and genuinely is Connolly Acura. He is a consumate professional and displays excellent customer service skills. Jack was knowledgeable, courteous, and genuinely is concerned for helping his customer achieve the deal they were looking for. I really enjoyed working with Jack. You won't be disappointed More
Working with Damon was an excellent experience from start to finish. He was very helpful, reliable, and knowledgeable. THe dealership was very professional, and there were no "games" or surprises when it cam to finish. He was very helpful, reliable, and knowledgeable. THe dealership was very professional, and there were no "games" or surprises when it came to working out a very fair deal for the vehicle. The financing dept was very easy to work with. I have leased a number of cars in the past, and this was by far the most "user-friendly" dealership I have worked with. More
We purchased a new TL from Herb Connelly about a year ago. That experience was very pleasant and we love the car. We returned to buy an SUV recently. This was Suzie's first new car sale. Suzie is very pr ago. That experience was very pleasant and we love the car. We returned to buy an SUV recently. This was Suzie's first new car sale. Suzie is very professional and friendly. Suzie studied up on the car features and made sure that we knew our options -- and pursued additional information from her co-workers when we had additional questions that she was unsure. Suzie is a pleasure to work with and the same can be said for Jennifer in the business office. Both made the new car purchasing process painless and enjoyable. I would definitely return for another vehicle (hopefully not soon) and refer friends and family. More
I found this to be a really shoddy experience. I dealt I found this to be a really shoddy experience. I dealt with Clyde Brown. I had done my homework with respect to pricing and this guy was extremely I found this to be a really shoddy experience. I dealt with Clyde Brown. I had done my homework with respect to pricing and this guy was extremely condescending. It seemed as if there was absolutely no interest in selling a car. 09 MDX cars are being phased out so there are less of them - so presumably these guys have already made their quotas on it - or maybe its the middle of the month and there is no pressure to sell. Whatever the reason - this guy was very condescending and had absolutely no interest in selling. One of the bad car dealerships that I have been to and definitely not recommended. More
Dan greeted us in the parking lot and was very friendly. I test drove a new MDX. He looked for the color and the interior color that I wanted. He found one and it was delivered alot more quickly than expec I test drove a new MDX. He looked for the color and the interior color that I wanted. He found one and it was delivered alot more quickly than expected. It was our first time at this dealer. A very nice experience. Explained everything, how to use the navigation system, bluetooth hands free link. Those were the two things that we never had. It was a easy to buy a car here. More
Both Jack and Susie make buying a certified pre owned car a positive experience. Jack was able to negotiate on our behalf and prepare the paperwork so we could close the deal on our terms. Susie was able to a positive experience. Jack was able to negotiate on our behalf and prepare the paperwork so we could close the deal on our terms. Susie was able to fedex all materials to us after the sale. We highly recommmend this dealership More
I just bought a certified pre-owned from Herb Connolly and it was a great experience from beginning to end. Dan Crilley was knowledgeable on the cars, very helpful and a pleasure to work with. He even kep and it was a great experience from beginning to end. Dan Crilley was knowledgeable on the cars, very helpful and a pleasure to work with. He even kept an eye out for cars with my color/mileage preferences, and called me back a few weeks after my first visit to let me know about new arrivals that I may be interested in. The whole purchase process was refreshingly open and honest. Everyone I dealt with was friendly, helpful and professional. Finally, the service team did an awesome job cleaning up the car. It made us feel like we bought a new car. Overall a great experience, and definitely one I will recommend to others. More
They made purchasing a vehicle a streamlined and painless experience. The sales staff was professional and accomodating. Chris Connolly was as forthright and supportive as anyone I've dealt with in the 35 ye experience. The sales staff was professional and accomodating. Chris Connolly was as forthright and supportive as anyone I've dealt with in the 35 years I have purchased vehicles. They didn't promise anything they didn't deliver on. They smiled while they worked and seemed to actually enjoy their jobs!It should always be this easy. Why didn't I know about these guys before! More
Very helpful in finding the car with all the features that I wanted.Staff very friendly and knowledgable.The car was in like new condition and detailed before delivery.Very willing to take care of any pr that I wanted.Staff very friendly and knowledgable.The car was in like new condition and detailed before delivery.Very willing to take care of any problems That I had after the sale.Would recomend this dealer to my friends. More