MetroWest Acura

Gave competetive pricing for a lease and worked hard to get our business. Dan, the salesman, responded quickly to my inquiries and requests. He did an excellent thorough job explaining to me how to use al get our business. Dan, the salesman, responded quickly to my inquiries and requests. He did an excellent thorough job explaining to me how to use all the functions in the car. We are return customers. More

We purchased a certified RDX and out experience at the dealership was very satisfying. Jack and Jen worked hard to meet our needs and answered all our questions. We hope to experience the same level o dealership was very satisfying. Jack and Jen worked hard to meet our needs and answered all our questions. We hope to experience the same level of professionalism from the service department in the future. Highly Recommended! More

Best experience buying a car I have ever had! Jen and Dan were great. As soon as I walked in the door I was greeted with a smile and a handshake and people were introducing themselves. There was no pressure were great. As soon as I walked in the door I was greeted with a smile and a handshake and people were introducing themselves. There was no pressure to buy, however Dan and Jen were willing to answer all my questions. More

They were very nice and it was a very pleasant visit. Clyole helped us pick out what was best for us and he was very helpful with the price. We first decided on the black Acura TSX but at the last minute Clyole helped us pick out what was best for us and he was very helpful with the price. We first decided on the black Acura TSX but at the last minute we changed our mind to White and they kindly exchanged for us. More

My total experience from when I first entered Herb Connolly Acura was outstanding- low key sales earning trust and eventually leading to our purchase. Herb Connolly offers many perks that are not adve Connolly Acura was outstanding- low key sales earning trust and eventually leading to our purchase. Herb Connolly offers many perks that are not advertised-After we made our purchase, we were asked if someone had recommended Herb Connolly Acura. My friend had actually done that for us. I was told that my friend would receive a check for 250 for the referral. There is Starbucks coffee while you wait. There is a loaner for you whenever your visit requires over an hour stay. Whenever you bring in your car, it is always vacumned and washedfor free before you get it back. The fact that these are not advertised is the real issue in gaing trust here. I would fine in difficult to buy a new car anywhere else in future years. Respectfully, Bob Poole More

This is the first Acura I have purchased and so far I This is the first Acura I have purchased and so far I really enjoy driving it. My husband and I walked into the dealership on a Monday afternoo This is the first Acura I have purchased and so far I really enjoy driving it. My husband and I walked into the dealership on a Monday afternoon and was greeted by a friendly salesman named Dan Crilley. We went for a test drive and Dan explained all the in's and outs of the car. He was very knowledgeable, pleasant and professional and not your typical aggressive salesman. We left there and went to the Lexus dealership and test drove the IS250 and Tuesday morning we went back to Herb Connolly to buy the Acura. The customer service, friendliness of Dan Crilley in particular, and the overall experience and of course the very good price on the car brought us back to the Herb Connolly dealership. The day I picked my car up Dan spent plenty of time showing me how the Hands Fee Link works, which I love, and all the other nice features of the car.Thanks Dan. Robbi Dubuc More

The sales experience was good. The finance person was excellent. Unfortunately, the tires had 47,000 miles on them and so did the brakes. They offered to pay only 1/2 the cost of new tires, 0 for brak excellent. Unfortunately, the tires had 47,000 miles on them and so did the brakes. They offered to pay only 1/2 the cost of new tires, 0 for brakes. Parts and service departments were poor. Jim left a rude message on my voice mail regarding the tire replacement. I will not use this dealership in the future. I will have service done elsewhere. More

Dan made the entire process from start to finish very pleasant. He was receptive to our concerns and helped us work through any issues. He always called us back promptly. The service department is extrem pleasant. He was receptive to our concerns and helped us work through any issues. He always called us back promptly. The service department is extremely accommodating and they turn things around quickly. More

The folks at Herb Connolly were friendly, knowledgeable and very professional. They held a tight line during price negotiation but delivered their end of the bargain above and beyond. My sales rep Dan and very professional. They held a tight line during price negotiation but delivered their end of the bargain above and beyond. My sales rep Dan Crilley worked hard on my behalf, knew the product (MDX) completely and always returned my called in more than reasonable times. The financial aspect of the transaction was painless and they actually got me a better financing rate than they had advertised. I would recommend Dan and Herb Connoly to anyone considering the purchase of an Acura. More

From start to finish, this was a seamless transaction! We purchased 2006 Certified Chevrolet Suburban with the able and affable assistance of Clyde Brown. Clyde is top notch and goes out of his way to pl We purchased 2006 Certified Chevrolet Suburban with the able and affable assistance of Clyde Brown. Clyde is top notch and goes out of his way to please the customer. The vehicle purchased was originally at the Connolly's Chevy dealership, the two dealerships worked in concert to make sure our vehicle was perfect! We were so pleased that we sent my parents to Clyde and Herb Connolly Acura to purchase their new car. More