MetroWest Acura

Paul was great to work with, very helpful and knowledgable he took all of our questions seriously and if he wasn't 100% sure he made sure he got us the correct answer. We have a great rapport wi knowledgable he took all of our questions seriously and if he wasn't 100% sure he made sure he got us the correct answer. We have a great rapport with him and anticipate buying our next car from him again. I would recommend him to any of my friends looking to buy a car. More

This was the easiest car buying experience I've ever had. I decided on a Tuesday evening to buy an Acura TL. I spoke with Brian, he gave me a great deal, and I picked the car up the next morning. I couldn I decided on a Tuesday evening to buy an Acura TL. I spoke with Brian, he gave me a great deal, and I picked the car up the next morning. I couldn't be happier with how easy everything was. More

My salesman, Dennis Murray, did an excellent job explaining the features of the certified Acura TSX that interested me. He was very thorough and patient. On the day after I purchased the car he ca explaining the features of the certified Acura TSX that interested me. He was very thorough and patient. On the day after I purchased the car he called me to alert me about an accessory that I was considering purchasing. His input was very helpful. On the day I took delivery of the vehicle he spent a lot of time explaining the features and introducing me to the service staff. I definitely would recommend him to all my friends and family. More

I ended up not purchasing the 08 TL I looked at, due to the fact that I found a different make car that happened to be at a different dealer that I liked better. It had nothing to do with the service I rec the fact that I found a different make car that happened to be at a different dealer that I liked better. It had nothing to do with the service I received at Herb Connolly. Paul was very helpful and friendly. Their prices seem very fair and they seem to work with you to get you satisifed and into a good car. More

Dennis was a great salesperson. He made me feel very comfortable and did not pressure me at all. Once I decided on the car I had to have he was instrumental in making the buying process as easy as possi comfortable and did not pressure me at all. Once I decided on the car I had to have he was instrumental in making the buying process as easy as possible. Best experience at a car dealership, I will definitely recommend Herb Connolly to my friends! More

It was the best car buying experience I ever had, period. I am a busy professional and I don't have much time to shop around much. Unfortunately, before I went to Herb Connolly, I went to other Acura dealers I am a busy professional and I don't have much time to shop around much. Unfortunately, before I went to Herb Connolly, I went to other Acura dealerships but it was a waste of time. I am so glad that I called Jimmy that day. After a 5 minute phone conversation, I went to the dealership, chose the color of my brand new TSX with tech package, signed the papers. In about 1 hour in the dealership, while sipping my Starbucks coffee (they serve only Starbucks which shows the good quality), we went from A to Z. It was a "no surprises" process. The car was delivered on time, in perfect condition. I strongly recommmend Acura's to everyone, and this is "the" Acura dealership you must go to. More

Dennis was outstanding. The most fair and efficient car buying experience we have ever had. There was no pressure and throughout the transaction Dennis ensured we were comfortable with every decision we m buying experience we have ever had. There was no pressure and throughout the transaction Dennis ensured we were comfortable with every decision we made. Even though we bought used, Dennis made us feel like we were driving a brand new car of the lot. Great job! More

Great Dealership with friendly staff. No bs like Acura of Boston. No lying/last minute reneging on promises like Prime Acura. I walked in after doing my research for a TSX and was pleasantly surprised by th Boston. No lying/last minute reneging on promises like Prime Acura. I walked in after doing my research for a TSX and was pleasantly surprised by the service/commitment this dealership provides to their customers. This dealership gives you their word and will back it up. More

I am a new customer to Herb Connolly Acura. For 30 I am a new customer to Herb Connolly Acura. For 30 years, I have driven the same brand of car and was very satisfied. I have 2 friends who bought A I am a new customer to Herb Connolly Acura. For 30 years, I have driven the same brand of car and was very satisfied. I have 2 friends who bought Acuras within the last year and other friends who have owned Acuras for several years. Their experiences encouraged me to test drive an Acura. My salesman, Dennis Murray, was extremely professional and thorough. He answered all my questions in a very patient manner. The negotiating process during the purchase was friendly and Dennis never became impatient or short tempered. I never felt pressured throughout the test drives or the purchasing process. I could tell Dennis was a big fan of the Acura line by the way he spoke about the cars during the selection process. It is nice to have a salesperson who believes in his/her product and is able to transmit that enthusiasm to others. After the sale, Dennis spent about an hour and a half going over all the features of the car so that I would feel comfortable when driving away. I had to go back to the dealership today because I couldn't get the dimming feature on the navigation system to work. Dennis spent 2 hours with me trying to fix the problem. The service department also tried to help and they were very accommodating also. It is obvious that Herb Connolly Acura takes customer satisfaction very seriously, which makes the customer feel welcome and appreciated. So far, my experience has been wonderful. Barbara Waldman More

I negotiated very hard with Brian (my initiative, not his) and he remained friendly, transparent, honest, and forthright throughout - even when i would have been sick of me! Very good experience with hi his) and he remained friendly, transparent, honest, and forthright throughout - even when i would have been sick of me! Very good experience with him and he was good to his word. The paperwork was simple and they were all very pleasant to work with. Would recommend highly. More