MetroWest Acura

our salesperson, Jimmy, was very friendly and knowledgeable about the car we were interested in, the Acura MDX. He was accommodating but not pushy - although he didn't actually personally call us knowledgeable about the car we were interested in, the Acura MDX. He was accommodating but not pushy - although he didn't actually personally call us after our visit to the showroom and test drive, he ultimately gave us a very good price for our trade in and for the MDX. He has been great about following up with us after the purchase of the car, as well and spent a good deal of time going over all of the features of the car with us, and how to utilize them. More

I want to express my deepest appreciation to the Herb Conolly dealerahip for my experience in purcahsing a new vehicle. My salesman was most curtious and professional. He never pressured me into anything Conolly dealerahip for my experience in purcahsing a new vehicle. My salesman was most curtious and professional. He never pressured me into anything. He provided me with every detail that each vehicle offered and focused on what exactly I was looking for. When I decided on a certain vehicle he took the extra time to explain every feature and option the vehicle offered. He also took the time to introduce me to the Acura team and the service area. They made me very confident that my vehicle would be in good hands. When I picked up my vehicle Dennis took the time to help set up certain features in the vehicle that i was looking to utilize right away. He also offered his assistance would be available at any time in the future. Thank you again for making my experience a memorable one. Sincerly, Tim More

I have brought my car to this dealership for over 13 years so when it came to purchasing a new car, that is where I went. years so when it came to purchasing a new car, that is where I went. More

The dealership is great - welcoming and friendly sales personnel. Negotiated a good deal on an Acura and was promised an excellent financing APR. The paper work was signed and a few days later the dealer personnel. Negotiated a good deal on an Acura and was promised an excellent financing APR. The paper work was signed and a few days later the dealer realized that they couldn't process my application in time for the financing rate as advertised. They were forthcoming and were bold and took responsibility for this mix up and were gracious enough to reduce the price of the vehicle to make up for the increased finance rate. I call this Integrity. Great to work with.. More

We were fortunate enough to work with Dan on purchasing a used car. Dan was very knowledgeable, friendly, and more than happy to answer our questions. We would gladly come back to Herb Connolly Acura for fut used car. Dan was very knowledgeable, friendly, and more than happy to answer our questions. We would gladly come back to Herb Connolly Acura for future purchases with Dan. Overall, a great experience and would highly recommend this dealership. More

I have purchased 3 ACURAs in past this being my Fourth. The service department has been what has brought me back each and every time. Jim and Karen have been there the entire time and I am extremely comfor The service department has been what has brought me back each and every time. Jim and Karen have been there the entire time and I am extremely comfortable with the quality in which I am treated. I mentioned to Karen that I might be interested in a new car and she introduced me to Jimmy Goon. We agreed on price same day and car was located and shipped. Today I spent 1 hour with Jimmy learning all the new features of car and setting up any electronics. I feel good about what I paid and am sure that the service will continue to be excellent. More

I would definitely recommend this dealership. I went to I would definitely recommend this dealership. I went to Herb Connolly to look at the Acura TL. Sales associate Jeff Berman showed me the car i was i I would definitely recommend this dealership. I went to Herb Connolly to look at the Acura TL. Sales associate Jeff Berman showed me the car i was interested in and after talking about it we went for a test drive. Jeff answered all my questions and concerns regarding the Acura. Jeff was a very friendly salesman and made the experience of purchasing a new car very pleasant. There was absolutely no pressure to purchase the car. I would highly recommend Herb Connelly in Framingham when purchasing an Acura. I would also recommend requesting Salesman Jeff Berman to assist you. Gail Tonelli More

Great purchase experience for my new Acura. Jimmy was very helpful to explain the details for functionality and work closely to accommodate all the needs. Smooth processes to get the car we wanted. very helpful to explain the details for functionality and work closely to accommodate all the needs. Smooth processes to get the car we wanted. More

Herb Connolly came through where the others didn't.....and worked with me to get top dollar for my trade and work out a deal on my new car. didn't.....and worked with me to get top dollar for my trade and work out a deal on my new car. More

I have bought a lot of cars over the years, but this is the first time that I felt the sales staff went beyond the usual pablum of why this model or brand. That is why I am writing this review. I felt they the first time that I felt the sales staff went beyond the usual pablum of why this model or brand. That is why I am writing this review. I felt they were pleased to have my business, and were going to continue to earn it throughout my years as a Acura RDX owner. I could not be more pleased with my car buying experience and my car's performance. My husband and I shopped around, and there is a huge difference in showroom reception and follow up by sales staff. We were impressed with Dennis' continued follow through in our buying process. I strongly recommend the Herb Connelly dealership. More