MetroWest Acura

Jimmy Good was an excellent sales agent to work with. He was extremely helpful and courteous. He got us the car we wanted at a price we liked. I would recommend him to anyone who is interested in an Acura was extremely helpful and courteous. He got us the car we wanted at a price we liked. I would recommend him to anyone who is interested in an Acura. More

My wife and I had been shopping for a used MDX for several weeks. We visited several auto dealerships and lots. Our experience at your dealership was by far our best experience. The professionalism an several weeks. We visited several auto dealerships and lots. Our experience at your dealership was by far our best experience. The professionalism and salesmanship from your salesman Dennis Murray was exceptional. He made us feel like we were in good hands from the start. He treated us like we were special and that he wanted our business. He showed us a great vehicle ,that we ended up purchasing. It was getting late in the day on New Years weekend and most of the staff in the service dept had left for the day. Dennis wasn't happy with the cleanliness of the vehicle and took it into a bay and washed it himself. He worked up a sweat. He finalized the sale and Dennis let us take the car home for the weekend. We came back on Monday (we are fron the Cape!) to get registration and sticker. While waiting for registration etc, Dennis gave us a new Acura to go to Mall or dinner, whatever. We returned to a detailed MDX and ready to go. Exceptional service. I must also mention the financing stage. Our finance person was Rich Tsai. I can't say enough about Rich. Very professional and helpful. He's knowledegable and patient. Answered all my questions. Worked with a smile and make us feel comfortable. The entire staff was polite and professional. Great experience! More

First of all, I'm a real customer. Today, I was First of all, I'm a real customer. Today, I was at the Herb Connolly Acura for the second time. This time to purchase my end of lease Acura that I First of all, I'm a real customer. Today, I was at the Herb Connolly Acura for the second time. This time to purchase my end of lease Acura that I had leased from these guys three years ago. Once again I had stellar customer satisfaction. While you sip your cappuccino, a very friendly and professional team walks you through a fast yet informative (but not boring) process and you are out of there in no time. They gave me a rock bottom APR to buy out my leased Acura TSX and I drove back home smiling. My past experience three years ago: When I leased my car, I also visited other Acura dealerships. Despite its distance from where I live, I found them to be the best Acura dealership and one of the best dealerships in Boston area, comparing to Audi and Saab in my past experience. More

It was my first experience with Herb Connolly. I have leased Acura MDX and Sales Manager Neil really made it easy for me to make my decision to get the car from this dealership. He is friendly and accomm leased Acura MDX and Sales Manager Neil really made it easy for me to make my decision to get the car from this dealership. He is friendly and accommodating. I got a very nice deal and I would recommend this dealership to everyone who wants to buy Acura. More

Very reasonable to deal with. The salesman Jay even have me his iPod cable to keep to hookup my iPod after we realized mine was defective. Love my ILX and would recommend Acura and this dealership for your me his iPod cable to keep to hookup my iPod after we realized mine was defective. Love my ILX and would recommend Acura and this dealership for your purchase. More

I've had my previous Acura (2006 TL) serviced at this dealership since I bought it here. Jimmy helped me find a perfect used car (2012 TL) during a service visit and helped make the experience of buying dealership since I bought it here. Jimmy helped me find a perfect used car (2012 TL) during a service visit and helped make the experience of buying the car and trading in my old one stress-free. I appreciate the help he provided in obtaining a new key for me and arranging a service visit to replace a leaky tire on the car I purchased. I continue to find my experience at Herb Connolly Acura to be excellent. More

this was my first time dealing with this dealer ship and it was great to deal with Brian he was great. i buy a new car every year with a lexus dealer and on my next time when i am ready to buy I will have t it was great to deal with Brian he was great. i buy a new car every year with a lexus dealer and on my next time when i am ready to buy I will have to get a price from brian. it was very easy to deal with him we came to term very quickly. i was helping my son buy a car and even my son asked if i had known brian it was like we were friends for a long time. More

This was by far the best customer service I have received in sometime. Brian and Nana were extremely professional, knowledgable, and helpful. The process of buying my car was extremely easy, and I am 100% sa in sometime. Brian and Nana were extremely professional, knowledgable, and helpful. The process of buying my car was extremely easy, and I am 100% satisfied with my purchase. I have already recommended this dealership to anybody I know who is interested in buying a car. Thankyou again for all of your helpfulness and care. More

Very time efficient process to test drive, get quotes, and close the deal with a fair price, all with no stress and not a lot of "salesmanship" and upselling. Good mix of telephone and email communicatio and close the deal with a fair price, all with no stress and not a lot of "salesmanship" and upselling. Good mix of telephone and email communications with salesman Jimmy Goon. More