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Metro Lexus
Cleveland, OH
3,001 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,001 reviews
March 01, 2025
The vehicle was serviced as needed and returned to me as promised. Jeffrey Miller kept me updated on the service work and provided me with a loaner. Would suggest any Lexus owner to see Jeff at Metro. promised. Jeffrey Miller kept me updated on the service work and provided me with a loaner. Would suggest any Lexus owner to see Jeff at Metro. More
by Careysmiller
Employees Worked With
February 28, 2025
Candice is wonderful and so personable. Trustworthy and kind. I’d recommend her to friend and family. Trustworthy and kind. I’d recommend her to friend and family. More
by Nooka
Employees Worked With
February 28, 2025
I bought a 2021 Rx f sport it was used and a little pricey For a 4 year old car my sales man made it a good experience.The car was clean and ready when I came to pick it up.I appreciate the extra mil pricey For a 4 year old car my sales man made it a good experience.The car was clean and ready when I came to pick it up.I appreciate the extra mile the staff went putting on trailer hitch for my bike rack. Thanks, More
by Eidamj
Employees Worked With
February 27, 2025
By far the absolute kindest and attentive representative at Metro Lexus. We have become repeat customers solely from her service. at Metro Lexus. We have become repeat customers solely from her service. More
by Shawn Zak
Employees Worked With
February 27, 2025
Candice and your staff were very accommodating and super friendly. Cam was also very helpful, patient and super knowledgeable! friendly. Cam was also very helpful, patient and super knowledgeable! More
by TracieBulic
February 25, 2025
It was a great experience working with Maria. She assisted us with getting the Lexus Rx that we were looking for. I really appreciated her knowledge about the vehicle and her efforts to secure o She assisted us with getting the Lexus Rx that we were looking for. I really appreciated her knowledge about the vehicle and her efforts to secure one. Great job!! More
by Rpe1
Employees Worked With
February 25, 2025
Beautiful dealership. Modern, clean and friendly. Awesome coffee bar station too! Trae went above and beyond to help us navigate the electronic system and even came to ou Modern, clean and friendly. Awesome coffee bar station too! Trae went above and beyond to help us navigate the electronic system and even came to our home to set up our garage codes and answer all of our 1.000 questions. Maria did an excellent job getting us our vehicle and even drove to the Akron dealer herself to pick it up. She always answers our texts and emails in an extremely quick response. Would highly recommend her as a great sales consultant. We are very very happy with our purchase. Thank you More
by lauriejgiaco
February 24, 2025
Tamara Ponomarenko was very helpful and nice in finding us a used car we wanted. She made an effort to find the car that would satisfy us. Would highly recommend her whenever you are buying a car. us a used car we wanted. She made an effort to find the car that would satisfy us. Would highly recommend her whenever you are buying a car. More
by jackpotjoanne
Employees Worked With
Ruth from finance. Drew helped with explaining functions.
February 24, 2025
They were Very friendly and prompt with their customer service and very knowledgeable on their vehicles and easy to work with. service and very knowledgeable on their vehicles and easy to work with. More
by Jcshetzer
February 21, 2025
Colin was nice and helpful, also Julie was a very big help in the process Love going there too help in the process Love going there too More
by ntaher67
