Metro Lexus

We recently had the pleasure of visiting Lexus Metro and we had a great experience! From the moment we walked in, we were greeted warmly by the knowledgeable and friendly staff at Lexus. Candice took the t we had a great experience! From the moment we walked in, we were greeted warmly by the knowledgeable and friendly staff at Lexus. Candice took the time to listen to what we were looking for and provided expert advice on purchasing the car. We appreciate the team going above and beyond and being so thorough in the process. Candice offered exceptional service, expertise, and dedication to making sure we felt comfortable in the process. Candice and Lexus Metro have earned our trust and loyalty. The bow and unveiling of the car was unexpected and a nice surprise! We also appreciate the thoughtful blanket for our new baby and the flowers were so beautiful! Candice came in on her day off to send us off in our new car and that just shows how dedicated she is! Thank you Metro Lexus! More

Metro Lexus is top notch. They treat you like family from the minute you walk in and it continues every visit thereafter. I have never been to a dealership that is so friendly They treat you like family from the minute you walk in and it continues every visit thereafter. I have never been to a dealership that is so friendly and patient. From sales to service to tech they go out of their way to ensure you are happy. Best decision of my life to buy a Lexus from this location! More

We had a very good experience. Everything was done timely manner. We got our car in time and also with full explanation. Everything was done timely manner. We got our car in time and also with full explanation. More

Very accommodating and eager to help. Christian was easy to work with and knows his stuff! Christian was easy to work with and knows his stuff! More

ROUTINE MAINTENANCE WAS EXCELLENT FOR OIL CHANGE HOWEVER HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISS HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISSUE AND ULTIMATELY WAS TOLD ENTIRE SUB ASSEMBLY REQUIRED REPLACEMENT. MY NEPHEW HAD TO VISIT HIS TOYOTA DEALERSHIP TO CONFIRM THE P/N THAT NEEDED TO BE REPLACED. WE OBTAINED THE BILL OF MATERIALS AND VISITED ANOTHER LOCAL LEXUS DEALERSHIP AND THEY TOOK CARE OF THE PROBLEM IMMEDIATELY. SHAME ON YOU METRO LEXUS More

Quality dealership friendly staffs will shop over there again if needed. Sorry can’t find any more ideas. again if needed. Sorry can’t find any more ideas. More

Tori was an exceptional sales person to work with. She kept us in the loop about everything that was going on to the great job coordinating the transportation to our house in Pennsylvania and made eve She kept us in the loop about everything that was going on to the great job coordinating the transportation to our house in Pennsylvania and made every effort to make this safe. Great transaction. The finance guy was also very helpful and on top of things. Car was delivered on Thanksgiving day. Went a vacation for nine days and came home to a dead battery. Called the dealership after trying to revive the battery and they said this was not covered. Can’t understand how buying a car that doesn’t start. Doesn’t have coverage for things like this. I didn’t even put 1 mile on before I had to put money into it. I think that part of the deal needs to be examined a little bit better. Yes it was only a $35,000 car but I think a $400 battery to seal the deal would’ve been the way to handle the situation. More

Ryan was a very good salesman. He helped me with learning about the car He was very polite. Been a very nice kid. Overall, I would recommend him to anybody. He helped me with learning about the car He was very polite. Been a very nice kid. Overall, I would recommend him to anybody. More

I had an exceptional experience working with Abed at Metro Lexus. From the moment I walked in, he was professional, knowledgeable, and genuinely dedicated to helping me find the perfect vehicle. Abed Metro Lexus. From the moment I walked in, he was professional, knowledgeable, and genuinely dedicated to helping me find the perfect vehicle. Abed took the time to understand my needs, answered all my questions, and made the entire car-buying process seamless and stress-free. His attention to detail and personalized approach set him apart from any other sales experience I’ve had. If you’re looking for a Lexus and want someone who truly cares about your satisfaction, I highly recommend Abed. Thank you for going above and beyond—I absolutely love my new Lexus! More

They are always willing to go above and beyond in a friendly and professional manner. friendly and professional manner. More