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Metro Lexus
Cleveland, OH
2,968 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,968 reviews
February 01, 2025
We have worked with Terry before to get our leases and she is always very helpful and friendly and knowledgeable. she is always very helpful and friendly and knowledgeable. More
by Cindykett51
February 01, 2025
Very helpful and knowledgeable. Everyone went out of their way to make this experience stress free. Everyone went out of their way to make this experience stress free. More
by Daverositanodds
February 01, 2025
Did a great job in getting us the car we wanted and explained everything. Very easy to talk too. Did an all around great job explained everything. Very easy to talk too. Did an all around great job More
by Edmontgomery9
Employees Worked With
January 28, 2025
Colin and everyone working at the dealership were very nice and professional. I would certainly return for my next vehicle purchase. nice and professional. I would certainly return for my next vehicle purchase. More
by michaeljickes
January 25, 2025
Mike G and Tori were wonderful to work with. True Professionals. They were very helpful. True Professionals. They were very helpful. More
by john
January 23, 2025
Starting in November, Ryan Yee greeted me at the dealership and he listened to my requirements in an SUV. As an artist, i need to have back gate accommodate a 48” wide up to 72” long painting.. I br dealership and he listened to my requirements in an SUV. As an artist, i need to have back gate accommodate a 48” wide up to 72” long painting.. I brought a 48” wide canvas with me and he allowed me to slip it into a 350 TX on the lot. I even had space to spare. Wow ! Let’s order the car now to fit the balance of my needs! I waited very impatiently. My TX arrived mid January and now I am learning to drive this computer on wheels. I had an excellent hour long tutorial from Trae Harris and I will certainly sign up for more. The Metro showroom is beautiful and everyone greets and treats you as if you are in their home. More
by Susanne.dotson1944@gmail.comm
January 21, 2025
Metro Lexus staff all really friendly and accommodating, the first person you see when you walk in and greeted is Sam ( I just wanted to shout him out ) and my car salesman Colin was helpful and asked a lot the first person you see when you walk in and greeted is Sam ( I just wanted to shout him out ) and my car salesman Colin was helpful and asked a lot of questions of what I was looking for in a car and also answered any questions I had More
by stevenluong1295
January 21, 2025
Mr Darwish was very professional with us and very helpful about buying a new car. Thanks again! about buying a new car. Thanks again! More
by Jaredwillia972
January 19, 2025
We recently had the pleasure of visiting Lexus Metro and we had a great experience! From the moment we walked in, we were greeted warmly by the knowledgeable and friendly staff at Lexus. Candice took the t we had a great experience! From the moment we walked in, we were greeted warmly by the knowledgeable and friendly staff at Lexus. Candice took the time to listen to what we were looking for and provided expert advice on purchasing the car. We appreciate the team going above and beyond and being so thorough in the process. Candice offered exceptional service, expertise, and dedication to making sure we felt comfortable in the process. Candice and Lexus Metro have earned our trust and loyalty. The bow and unveiling of the car was unexpected and a nice surprise! We also appreciate the thoughtful blanket for our new baby and the flowers were so beautiful! Candice came in on her day off to send us off in our new car and that just shows how dedicated she is! Thank you Metro Lexus! More
by cjon
