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Metro Honda - Service Center

Montclair, CA

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252 Reviews

252 Reviews of Metro Honda - Service Center

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June 04, 2018

Car service Wanted to thank Jon for being so helpful and informative when I brought my car in. He has great customer service. Will continue to use Honda in the f More

by Maris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Jun 04, 2018 -

Metro Honda responded

Hi Maris, Thank you for the kind words about Jon and for being a loyal Honda customer. We look forward to seeing you in the future! JD De Lios Client Care Director Metro Honda

June 03, 2018

Ruined my day. The service for my oil change really sucked ..I’ve been there plenty of times to get my oil change done because of there great attitude and service bu More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Henry
Jun 04, 2018 -

Metro Honda responded

Hello Rudy. Thank you for the valuable feedback and for visiting our dealership. We truly appreciate it. We do apologize for the experience you had here at our Service Lane. We'd like to find a solution for you. Please contact our Honda Service Director, Tony Maldonado, directly at tmaldonado@metrohonda.com or 909-447-6140 so that we can remedy the situation. Thank you, and we look forward to hearing from you.

June 02, 2018

Brakes service Vance who helped me in service was awesome I appreciate his help and his seeevie was amazing. I Will Return to him for future service More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance in service
Jun 04, 2018 -

Metro Honda responded

Hi Linda, I'm glad you were satisfied with Vance's customer service. I'll definitely pass on the feedback to him. Thank you again and we look forward to seeing you in the future!. Sincerely, JD De Lios Client Care Director Metro Honda

May 24, 2018

Excelente Por que como en equipo hacen muy bien su trabajo y me gusta las buenas vibras que transmiten aunque también a veces es un poco tardado el servicio per More

by Vista,roga4569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhon García
Jun 04, 2018 -

Metro Honda responded

Muchas gracias! Sincerely, JD De Lios Client Care Director Metro Honda

May 13, 2018

Great Customer Service! Excellent and nice team :) very professional and explained everything thoroughly. It took less time than expected. WiFi was available in the waiting a More

by Cgaytan86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 04, 2018 -

Metro Honda responded

Thank you for coming to us to get your vehicle serviced! Sincerely, JD De Lios Client Care Director Metro Honda

April 30, 2018

Great service Brought my car for first oil change. Mark Gray was amazing and excellent customer service. I had a very good experience. Thank you for everything. More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gray
Jun 04, 2018 -

Metro Honda responded

Thank you for the positive feedback! You are absolutely welcome! Sincerely, JD De Lios Client Care Director Metro Honda

April 24, 2018

Great customer service by rep. Rep called us by name. Made us feel comfortable. Called asap about needing additional services. Explained in detail what needed to be done. Very poli More

by Ceecee1473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph King
Jun 04, 2018 -

Metro Honda responded

Hello, Thank you for the kind words. We strive to be as polite and respectful as possible so I'm glad we were able to satisfy your needs! Sincerely, JD De Lios Client Care Director Metro Honda

April 22, 2018

great customer service provided by John Garcia In n out oil change and recommended car maufacturer service was done quickly. John Garcia provided great and friendly customer service and work was d More

by Dom N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garcia
Jun 04, 2018 -

Metro Honda responded

Hi Dom, Thank you for the kind words regarding our quick oil change! Hopefully you will see us again for your next one! Sincerely, JD De Lios Client Care Director Metro Honda

April 21, 2018

Great experience My visit to Metro Honda today was first class. They treated me with courtesy and promptness from the moment I dropped off my car to the shuttle ride b More

by JJ25
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vance Wilcox
Jun 04, 2018 -

Metro Honda responded

Thank you for the positive feedback about our store and Vance! Sincerely, JD De Lios Client Care Director Metro Honda

April 18, 2018

Great experience at Metro Honda. Patrick Henry was our sales associate. He was very kind and knowledgeable about my car. He helped up to decide exactly what my car needed. More

by Tpq82.tq@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Henry
Jun 05, 2018 -

Metro Honda responded

Thank you for the kind words. We'll certainly pass on your feedback to Patrick, and we look forward to servicing your vehicle again! Sincerely, JD De Lios Client Care Director Metro Honda

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