Metro Honda - Service Center
Montclair, CA
252 Reviews of Metro Honda - Service Center
Recall airbag and replace timing belt Joseph King is the best! He always has a smile on his face and is very helpful when it comes to my car service. Thank you! Joseph King is the best! He always has a smile on his face and is very helpful when it comes to my car service. Thank you! More
Oil service Prompt response. Great service. Joseph King has handled our service since he started at Metro Honda. We have been Metro customers for 33 year Prompt response. Great service. Joseph King has handled our service since he started at Metro Honda. We have been Metro customers for 33 years. We like their new show room. More
Joseph King in the Service Department I recently took my Honda Civic Hybrid 2007, to Metro Honda, where I had purchased it, and was pleasantly greeted by Joseph King. I told him that I was I recently took my Honda Civic Hybrid 2007, to Metro Honda, where I had purchased it, and was pleasantly greeted by Joseph King. I told him that I was going on a long trip the following week, and that I wanted to be sure that my car was ready for its journey, Mr. King was very helpful, and got me into service right away. Joseph also told me that I should use Metro's Shuttle Service, back and forth to my home while my car was being serviced, as it would take a couple of hours. Joseph called me promptly, when my car was finished, and sent the shuttle to pick me up right away. I would definitely recommend Joseph King, when you take your car to be serviced at Metro Honda, His smiling face, and helpful, and caring attitude are greatly appreciated, More
GREAT CUSTOMER SERVICE I should have just purchased my car here to begin with!!!!I bought my car at Volkswagen dealer in Claremont only 3 weeks ago(wont be returning there e I should have just purchased my car here to begin with!!!!I bought my car at Volkswagen dealer in Claremont only 3 weeks ago(wont be returning there ever)....the car needed repairs and I was told to go to Honda by the Volkswagen dealer. Long story short, Honda staff(mainly service dep.) has went above and beyond for a car they didn't even sell me...Patrick in the service department is absolutely fantastic, I would give 10 stars if possible. I didn't feel any pressure to do repairs . Service reps are very knowledgeable and professional. And very easy to get ahold of. Thank you so much Patrick .I cant wait to pick my car up later today. And hopefully in a year or 2 I will purchase my next vehicle here with peace of mind!!!! More
Service I recently had my Honda serviced at Metro Honda. We worked with Joseph who was wonderful. He was knowledgeable and professional and made sure that m I recently had my Honda serviced at Metro Honda. We worked with Joseph who was wonderful. He was knowledgeable and professional and made sure that my concerns were understood. This is not the first time we have worked with Joseph, both times the service we received from him was superior. I applaud Metro Honda for having employees like Joseph. Although I purchased my Honda at Norm Reeves West Covina I will definitely continues to patronize Metro Honda because of the great service I have received. More
Great service at Metro Honda Joseph handles our requests and our questions in an honest, forthright way. He assures us about the cost and about when our car will be ready to pick Joseph handles our requests and our questions in an honest, forthright way. He assures us about the cost and about when our car will be ready to pick up. He also reviews what was done to the car,what was not necessary, if anything, and about what cost more than expected, if necessary. Also, we are always called if more things need to be done than originally expected. We are happy with Joseph's efforts. Also, we do not mind the slight inconvenience of the reconstruction of the service center. More
Metro Honda Service I always take my 2011 Honda CRV to Metro Honda in Montclair for service. I didn't purchase the car at the dealership (not on purpose), but I do take i I always take my 2011 Honda CRV to Metro Honda in Montclair for service. I didn't purchase the car at the dealership (not on purpose), but I do take it Metro for service. I always see Joseph King, he's a very honest and reliable service rep at the dealership. He explains everything very clearly and you can tell he appreciates your business. All the service reps are good, but if you get a chance ask for Joseph King. More
Quick and simple Great service! The staff was courteous and knowledgable. It could not have been easier to get my oil changed. They handled everything in a timely mann Great service! The staff was courteous and knowledgable. It could not have been easier to get my oil changed. They handled everything in a timely manner, thanks metro Honda! More
Recall of 2007. CRV Door Lock Service person, Joseph King, was very courteous and efficient in explaining the procedure. When asked if our car could be ready by a certain time, he Service person, Joseph King, was very courteous and efficient in explaining the procedure. When asked if our car could be ready by a certain time, he said yes. He returned the car earlier than expected which was very much appreciated. He made our visit very comfortable and we will definitely return. More
Service Appointment I brought my car in for a couple of minor repairs. I worked with Sandy Ireland and she provided excellent service. Metro Honda is doing a major remode I brought my car in for a couple of minor repairs. I worked with Sandy Ireland and she provided excellent service. Metro Honda is doing a major remodel and so the service department agents have been put in a temporary building which has close quarters. This is surely a difficult working environment but the staff seemed to able to provide high quality customer service. More