Metro Honda - Service Center
Montclair, CA
252 Reviews of Metro Honda - Service Center
Expeditious Diagnosis and follow-through actions He made my time valuable to me and my requirements! Very professional and caring - keeps you fully informed! You won't be sorry working with Joseph!! He made my time valuable to me and my requirements! Very professional and caring - keeps you fully informed! You won't be sorry working with Joseph!!! More
Great No Pressure Service We have been dealing with Metro Honda since it became Metro Honda" -back years and years ago, the Service Department has always been complete satisfac We have been dealing with Metro Honda since it became Metro Honda" -back years and years ago, the Service Department has always been complete satisfactory, no hassle, always putting our safety first with all the needed services. Our experience with John Garcia, was even better. Courteous, concern and so polite, but professional. Its why we keep buying Hondas. Thank you John for a worry free service appointment. More
Tommy Owen great Service Advisor I bought my Honda Accord 26 years ago. This just goes to show you how wonderful Metro Honda is and the service they offer. I take my car in annually I bought my Honda Accord 26 years ago. This just goes to show you how wonderful Metro Honda is and the service they offer. I take my car in annually for the usual maintenance as well as if there is a problem. For the last few years my Service Advisor has been Tommy Owen. I can't say enough about him. He is always professional, patient with explaining what was wrong and how all of it works and what all they did to make the repairs. He is very knowledgeable and always kind to me for being an elderly person. I was grateful he was still there as an advisor. Since he is good I was afraid he would be promoted to another position. Thank you Honda for always hiring people like Tommy Owen who considers service to you customers very important and takes such wonderful care of us. More
Great service I like the service and courteous personnel. Especially Tommy Owen who always is there to help and guide me with the services needed. I enjoy the coffe I like the service and courteous personnel. Especially Tommy Owen who always is there to help and guide me with the services needed. I enjoy the coffee and cookies:) is More
Taken care of I bought my Honda here in 2013...one of several I have purchased here over the years. All my Honda repairs are done at Metro as I want them done by Ho I bought my Honda here in 2013...one of several I have purchased here over the years. All my Honda repairs are done at Metro as I want them done by Honda Pros. Metro strives for excellence in all phases of it's business. Most of my visits are for my general upkeep and occasional larger repairs. My regular technician, Sandy Ireland, knows me well and knows exactly how to deal with me. She is upfront, no nonsense and honest which is what I need. We have enough to worry about in life without car hassles. Repairs are rarely inexpensive but when things are taken care of and there are no surprises...that's all I can ask for and I get it every time at Metro. More
Service Advisor Review Joseph King, our Service Advisor, provided excellent advice, gave us a time the car would be ready and, sure enough, it was ready when he said it woul Joseph King, our Service Advisor, provided excellent advice, gave us a time the car would be ready and, sure enough, it was ready when he said it would be. Joseph gave clear explanations. Will not hesitate to return. More
Serius radio not working properly John Garcia, my service advisor, was outstanding. He explained very carefully what was involved to get my problem fixed. Everthing turned out exactly John Garcia, my service advisor, was outstanding. He explained very carefully what was involved to get my problem fixed. Everthing turned out exactly as explained to me. I will be back to have any service done at this Montclair dealership because of John Garcia. More
Excellent service ! Joesph was very kind and very helpful when I went to get my car serviced. I've been to 3 dealerships and this one is the only one that actually took a Joesph was very kind and very helpful when I went to get my car serviced. I've been to 3 dealerships and this one is the only one that actually took action with my concerns about my car stereo . More
excellent service Gordon Jackson was great, he didn't try to over sell me things that I didn't need. My CRV has about 105600 miles and now I can go anopther 150K or s Gordon Jackson was great, he didn't try to over sell me things that I didn't need. My CRV has about 105600 miles and now I can go anopther 150K or so. Delivered as promiced. More
Outstanding service I had made an appointment for maintenance service and was promptly given assistance. I chose to wait for my car in their relaxing and comfortable fac I had made an appointment for maintenance service and was promptly given assistance. I chose to wait for my car in their relaxing and comfortable facility and enjoyed a nice cup of coffee. Overall, a pleasant experience. More