Metro Honda - Service Center
Montclair, CA
252 Reviews of Metro Honda - Service Center
2015 Honda Recall Received fast service for check in. Then my service advisor provided me with expert answers to all my questions. Joseph King is professional, knowledg Received fast service for check in. Then my service advisor provided me with expert answers to all my questions. Joseph King is professional, knowledgeable and such a nice guy. More
Excellent service Thank you for taking care of my car so promptly. Joseph King was professional, friendly and very considerate of my time. It was an overall great expe Thank you for taking care of my car so promptly. Joseph King was professional, friendly and very considerate of my time. It was an overall great experience. Thank you very much!!! More
Tony Maldonado always puts customer's first. Service Director Tony Maldonado always solve customer issues, Tony Maldonado Always leaves customers feeling reassured everything will be fine. Tony M Service Director Tony Maldonado always solve customer issues, Tony Maldonado Always leaves customers feeling reassured everything will be fine. Tony Maldonado is always a great help and definitely puts CUSTOMER'S FIRST. Tony Maldonado is awesome, honest, genuine and very helpful! Thanks again, as always! More
I'm one satisfied customer Honda is the BEST, I've been bringing both my vehicles for the past 5 years great customer service , Michele is very professional and polite im pleas Honda is the BEST, I've been bringing both my vehicles for the past 5 years great customer service , Michele is very professional and polite im pleased with my service. Good job honda. More
Very disappointed. Went to the dealership after I got a flat, to get a new tire. this is after I found out that I have locks on my tire which they never told me about w Went to the dealership after I got a flat, to get a new tire. this is after I found out that I have locks on my tire which they never told me about when I bought the vehicle or gave me a key to unlock the locks on the tires. After a couple of tow trucks finally were able to assist me and I make it to the dealership they tell me that they do not carry the tires..... so Honda sold me a car with tires they do not carry and the only thing I could do because they could not order the tire, was to have the locks removed from the vehicle so I could take it somewhere else where they easily found the tire in less than 24 hours. I felt like Honda could care less about helping me. The staff was nice and professional, I dont have a complaint with the staff, but I am disappointed with Honda in general. Those commercials about acts of kindness? That must be only towards non Honda customers. What does Honda think really matters whem people are thinking about buying a car? what the commercials say or what potential users will hear directly from Honda owners? This Honda owner will not be recommending to anyone to buy a Honda. More
professional and courteous we are driving our second three year leased crv from this dealership and have enjoyed our relationships with people in all departments. we have sent we are driving our second three year leased crv from this dealership and have enjoyed our relationships with people in all departments. we have sent many people thereto buy cars including our daughters. More
Great service Drop my car of overnight and they called me early in tje morning and started working on it asap...I would be bringing my car back here feom now on. Drop my car of overnight and they called me early in tje morning and started working on it asap...I would be bringing my car back here feom now on. More
Tail Light Replacement Greeted promptly and the timeline for ordering part was explained which helped in making my decision to return the next day at 10am easy. Greeted prom Greeted promptly and the timeline for ordering part was explained which helped in making my decision to return the next day at 10am easy. Greeted promptly the next day and was told the wait for replacing tail light assembly would be less than one hour and sure enough my car was ready within the hour and I was on my way. Yippee! More
Good Service Customer Service (Professionalism) was very good. However I had only asked just for the brakes to be looked at (& anything that may relate). There was Customer Service (Professionalism) was very good. However I had only asked just for the brakes to be looked at (& anything that may relate). There was a transmission service that I did not ask for and do not remember anyone saying I needed it. I also requested to have the TPMS checked because the yellow "TPMS" was lit up. When I came and picked up my car, and as I was leaving, I noticed it was still lit up. On the paper work, it allegedly shows that it was checked and that is was ok. If it's ok, then why is it still lit up? No explanation. More
Best service yet Vance was perfect. The beat spot on service I have received since buying my car 5 years ago. Keep up the great work. Great improvement over the years. Vance was perfect. The beat spot on service I have received since buying my car 5 years ago. Keep up the great work. Great improvement over the years. More